Information Mapping Professional Program

Overview

Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.

By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:

User guides
Policy & procedure manuals
Customer service guides
Systems documentation
Standard operating procedures

Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.

During the course, you'll learn how to:

Increase Productivity
Reduce error & risk
Improve customer satisfaction
Reduce questions to Supervisors & Customer Support through clear & easy-to-find information

See prices now to find out how much you could save when you train at twice the speed.

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Benefits

Information Mapping will help you improve the following communication skills:

Reading speed
Learning of new and complicated topics
Accuracy
The retrieving of required information
Time management

Seven reasons why you should sit your course with Firebrand Training

Two options of training. Choose between residential classroom-based, or online courses
You'll be certified fast. With us, you’ll be trained in record time
Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 100,000 professionals

* For residential training only. Doesn't apply for online courses
** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Free Practice Test

Curriculum

On the Information Mapping Certified Professional Programme you will learn:

Information Mapping Foundation

Reader & writer challenges
The research-based principles
Blocks & maps
The information types
FS Pro: supporting software

Mastering Policies, Procedures & Documentation

Analysing the content
Organising the content
Sequencing & structuring the content
Presenting the information types
Adding context-setting information
Developing large deliverables

Exam Track

As part of the course you will sit the Information Mapping Certified Professional exam.

What's Included

Included:

Information Mapping Foundation Participant Guide (Handbook)
Information Mapping Foundation Quick Reference Card
Information Mapping Foundation slide handouts
Mastering Policies, Procedures and Documentation Participant Guide (Handbook)
Mastering Policies, Procedures and Documentation Quick Reference Card
Mastering Policies, Procedures and Documentation slide handouts
Mastering Policies, Procedures and Documentation Case Study

Your accelerated course includes:

Accommodation *
Meals, unlimited snacks, beverages, tea and coffee *
On-site exams **
Exam vouchers **
Practice tests **
Certification Guarantee ***
Courseware
Up-to 12 hours of instructor-led training each day
24-hour lab access
Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.48% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"I would highly recommend firebrand residential course"
Anonymous. (17/4/2023 (Monday) to 22/4/2023 (Saturday))

"I really enjoyed this training. The instructor used many illustrations and examples to convey knowledge. I would certainly use Firebrand again and again. Thanks folks."
Anonymous, Reckitt. (24/4/2023 (Monday) to 29/4/2023 (Saturday))

"Training camp allows to focus and not being disturbed by daily routine"
SL, LnA. (24/4/2023 (Monday) to 29/4/2023 (Saturday))

"Great training at a well suited facility for long hours studying to get a qualification in a short period of time."
Anonymous. (27/4/2023 (Thursday) to 29/4/2023 (Saturday))

"It was my third training with Firebrand and each time I was very satisfied with the content, the process and the result."
Mathias Hemmerling. (24/4/2023 (Monday) to 29/4/2023 (Saturday))

Course Dates

Start	Finish	Status	Location
20/2/2023 (Monday)	22/2/2023 (Wednesday)	Finished - Leave feedback	-
26/6/2023 (Monday)	28/6/2023 (Wednesday)	Wait list	Nationwide
7/8/2023 (Monday)	9/8/2023 (Wednesday)	Limited availability	Nationwide
18/9/2023 (Monday)	20/9/2023 (Wednesday)	Open	Nationwide
30/10/2023 (Monday)	1/11/2023 (Wednesday)	Open	Nationwide
11/12/2023 (Monday)	13/12/2023 (Wednesday)	Open	Nationwide

Information Mapping - Certified Professional Program