CompTIA IT Operations Specialist (A+/Network+)

- Only 7 Days

On this accelerated CompTIA IT Operations Specialist (CIOS) certification course, you’ll develop the fundamental skills to configure, support and troubleshoot operating systems and common wired and wireless networks.

Your expert instructor will accelerate your learning of official CompTIA A+ and Network+ curriculum. Immersing you through our unique Lecture | Lab | Review learning methodology, you’ll get a minimum of 12 hours quality training per day.

In addition to your new operating system and networking capabilities, you’ll learn fundamental IT operations knowledge covering:

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  • Cloud computing technologies
  • Virtualisation
  • Mobile technologies
  • Cyber security
  • Software troubleshooting

Firebrand is an Authorised CompTIA Platinum Partner. This means you’ll get access to experienced instructors and up-to-date course material, officially approved by CompTIA.

You’ll sit your A+ and Network+ exams at the Firebrand training centre during the course. Covered by your Certification Guarantee. Upon successful completion of all exams, you will achieve the A+ and Network+ credentials as well as the aligned CIOS Stackable Certifcation - proving your skills as an IT Operations Specialist.

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See prices now to find out how much you could save when you train at twice the speed.

Seven reasons why you should sit your course with Firebrand Training

  1. You'll be CIOS certified in just 7 days. With us, you’ll be CIOS trained in record time
  2. Our CIOS course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass CIOS first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn CIOS faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying CIOS with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 72,589 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

See prices now to find out how much you could save when you train at twice the speed.

Latest CIOS Reviews from our students

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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CompTIA A+ 220-901

Hardware

  • Given a scenario, configure settings and use BIOS/UEFI tools on a PC
  • Explain the importance of motherboard components, their purpose and properties
  • Compare and contrast various RAM types and their features
  • Install and configure PC expansion cards
  • Install and configure storage devices and use appropriate media
  • Install various types of CPUs and apply the appropriate cooling methods
  • Compare and contrast various PC connection interfaces, their characteristics and purpose
  • Install a power supply based on given specifications
  • Given a scenario, select the appropriate components for a custom PC configuration to meet customer specifications or needs
  • Compare and contrast types of display devices and their features
  • Identify common PC connector types and associated cables
  • Install and configure common peripheral devices
  • Install SOHO multifunction device/printers and configure appropriate settings
  • Compare and contrast differences between the various print technologies and the associated imaging process
  • Given a scenario, perform appropriate printer maintenance

Networking

  • Identify the various types of network cables and connectors
  • Compare and contrast the characteristics of connectors and cabling
  • Explain the properties and characteristics of TCP/IP
  • Explain common TCP and UDP ports, protocols and their purpose
  • Compare and contrast various Wi-Fi networking standards and encryption types
  • Given a scenario, install and configure SOHO wireless/ wired router and apply appropriate settings
  • Compare and contrast Internet connection types, network types and their features
  • Compare and contrast network architecture devices, their functions and features
  • Use appropriate networking tools

Mobile Devices

  • Install and configure laptop hardware and components
  • Explain the function of components within the display of a laptop
  • Given a scenario, use appropriate laptop features
  • Explain the characteristics of various types of other mobile devices
  • Compare and contrast accessories and ports of other mobile devices

Hardware and Network Troubleshooting

  • Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools
  • Troubleshoot hard drives and RAID arrays with appropriate tools
  • Troubleshoot common video, projector and display issues
  • Troubleshoot wired and wireless networks with appropriate tools
  • Troubleshoot and repair common mobile device issues while adhering to the appropriate procedures
  • Troubleshoot printers with appropriate tools

CompTIA A+ 220-902

Windows Operating Systems

  • Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, Windows 8.1)
  • Install Windows PC operating systems using appropriate methods
  • Apply appropriate Microsoft command line tools
  • Use appropriate Microsoft operating system features and tools
  • Use Windows Control Panel utilities
  • Install and configure Windows networking on a client/desktop
  • Perform common preventive maintenance procedures using the appropriate Windows OS tools

Other Operating Systems and Technologies

  • Identify common features and functionality of the Mac OS and Linux operating systems
  • Set up and use client-side virtualisation
  • Identify basic cloud concepts
  • Summarise the properties and purpose of services provided by networked hosts
  • Identify basic features of mobile operating systems
  • Install and configure basic mobile device network connectivity and email
  • Summarise methods and data related to mobile device synchronisation

Security

  • Identify common security threats and vulnerabilities
  • Compare and contrast common prevention methods
  • Compare and contrast differences of basic Windows OS security settings
  • Deploy and enforce security best practices to secure a workstation
  • Compare and contrast various methods for securing mobile devices
  • Use appropriate data destruction and disposal methods
  • Secure SOHO wireless and wired networks

Software Troubleshooting

  • Troubleshoot PC operating system problems with appropriate tools
  • Troubleshoot common PC security issues with appropriate tools and best practices
  • Troubleshoot common mobile OS and application issues with appropriate tools
  • Troubleshoot common mobile OS and application security issues with appropriate tools

Operational Procedures

  • Use appropriate safety procedures
  • Given a scenario with potential environmental impacts, apply the appropriate controls
  • Summarise the process of addressing prohibited content/ activity, and explain privacy, licensing and policy concepts
  • Demonstrate proper communication techniques and professionalism
  • Explain the troubleshooting theory

Network+ N10-006

Network architecture

  • Explain the functions and applications of various network devices
  • Compare and contrast the use of networking services and applications
  • Install and configure the following networking services/applications
  • Explain the characteristics and benefits of various WAN technologies
  • Install and properly terminate various cable types and connectors using appropriate tools
  • Differentiate between common network topologies
  • Differentiate between network infrastructure implementations
  • Given a scenario, implement and configure the appropriate addressing schema
  • Explain the basics of routing concepts and protocols
  • Identify the basics elements of unified communication technologies
  • Compare and contrast technologies that support cloud and virtualisation
  • Given a set of requirements, implement a basic network

Network operations

  • Use appropriate monitoring tools
  • Analyse metrics and reports from monitoring and tracking performance tools
  • Use appropriate resources to support configuration management
  • Explain the importance of implementing network segmentation
  • Install and apply patches and updates
  • Configure a switch using proper features
  • Install and configure wireless LAN infrastructure and implement the appropriate technologies in support of wireless capable devices

Network security

  • Compare and contrast risk related concepts
  • Compare and contrast common network vulnerabilities and threats
  • Implement network hardening techniques
  • Compare and contrast physical security controls
  • Install and configure a basic firewall
  • Explain the purpose of various network access control models
  • Summarise basic forensic concepts

Troubleshooting

  • Implement network troubleshooting methodology
  • Analyse and interpret the output of troubleshooting tools
  • Common troubleshooting issues:
  • Wireless
  • Copper cable
  • Fibre cable
  • Network
  • Security
  • WAN

Industry standards, practices, and network theory

  • Analyse a scenario and determine the corresponding OSI layer
  • Explain the basics of network theory and concepts
  • Deploy the appropriate wireless standard
  • Deploy the appropriate wired connectivity standard
  • Implement the appropriate policies or procedures
  • Summarise safety practices
  • Install and configure equipment in the appropriate location using best practices
  • Explain the basics of change management procedures
  • Compare and contrast ports and protocols
  • Configure and apply the appropriate ports and protocols

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Latest CIOS Reviews from our students

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You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

  • CompTIA A+ Exam 220-901
    • Number of questions: Maximum of 90 questions
    • Type of questions: Multiple choice and Performance-based
    • Exam duration: 90 Minutes
    • Passing score: 675 (on a scale of 900)
    • Languages: English
  • CompTIA A+ Exam 220-902
    • Number of questions: Maximum of 90 questions
    • Type of questions: Multiple choice and Performance-based
    • Exam duration: 90 Minutes
    • Passing score: 700 (on a scale of 900)
    • Languages: English
  • CompTIA Network+ Exam N10-006
    • Number of questions: Maximum of 90 questions
    • Type of questions: Multiple choice questions, drag and drops and performance-based
    • Exam duration: 90 Minutes
    • Passing score: 720 (on a scale of 100-900)
    • Languages: English, Japanese and German

See What's Included...

Latest CIOS Reviews from our students

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In addition to Official course material and exams, you’ll receive:

  • CompTIA A+ Complete Review Guide Exams 220-901 and 220-902 (ISBN: 978-1119137894)
  • CompTIA Network+ Review Guide: Exam N10-007, 4th Edition (ISBN: 978-1-1194-3230-2)

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our GIAC, CREST or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Latest CIOS Reviews from our students

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Before sitting this CIOS certification course, we recommend you have:

  • Experience building a computer and setting up devices in Windows OS
  • Knowledge of home networks (ISP connection)
  • Familiarity with the Windows desktop Environment (Windows XP, Vista, Windows 7 and Windows 8)
  • 6-12 months' hands-on experience in the lab or field

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

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Latest CIOS Reviews from our students

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CompTIA CIOS Course Dates

CompTIA - IT Operations Specialist (A+/Network+)

Start

Finish

Status

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7/11/2019 (Thursday)

13/11/2019 (Wednesday)

Limited availability

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12/12/2019 (Thursday)

18/12/2019 (Wednesday)

Open

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20/2/2020 (Thursday)

26/2/2020 (Wednesday)

Open

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Latest CIOS Reviews from our students

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Here's the Firebrand Training review section. Since 2001 we've trained exactly 72,589 students and asked them all to review our Accelerated Learning. Currently, 96.76% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"The training was in a relaxed atmosphere with good facilities and a great instructor.Thanks!"
C.B.. - CompTIA Cloud+ (3 days) (7/8/2019 to 9/8/2019)

"I found the course very interesting, providing a great deal of information around various use cases for cloud modules. The instructor ran the course very well, being engaging and informative throughout."
Anonymous, IBM. - CompTIA Cloud+ (3 days) (7/8/2019 to 9/8/2019)

"Great training course and a great instructor. Very intensive but highly informative."
S.B.. - CompTIA Security+ (3 days) (29/7/2019 to 31/7/2019)

"Nice facilities, contextual learning, practical examples, and a knowledgeable and engaging tutor. "
Y.M.. - CompTIA Security+ (3 days) (29/7/2019 to 31/7/2019)

"The course is very in depth and beneficial, sometimes it can be complicated but not only do the teachers help you, a lot of the other students do as well. "
M.S., Cyber threat Security LTD. - CompTIA Security+ (3 days) (29/7/2019 to 31/7/2019)

"I think the course was great and the instructor taught us well given the time he had. "
Umera Saddiq, Thomson Reuters . - CompTIA Security+ (3 days) (29/7/2019 to 31/7/2019)

"Great training and knowledgeable instructor."
Anonymous. - CompTIA Security+ (3 days) (29/7/2019 to 31/7/2019)

"Excellent service. Very knowledgeable trainer."
D.J.. - CompTIA Security+ (3 days) (29/7/2019 to 31/7/2019)

"Training with Firebrand has been a great experience for me. Although it was very intense, I have taken a lot from it. The teacher I had was very knowledgeable and all staff were very professional and welcoming. Would definitely recommend Firebrand for future career progression. "
Gavin Singh, Firebrand Training LTD. - CompTIA A+ & Network+ (7 days) (22/6/2019 to 28/6/2019)

"Trainer was very knowledgeable, information was taught at a good pace and I felt ready for my exam at the end"
D.C.. - CompTIA Network+ Certification and Training (3 days) (26/6/2019 to 28/6/2019)

"By coming to a training center, Firebrand gives you the possibility to focus exclusively on the learning. You don't have to worry on anything else, just study and make it count."
T.V.. - CompTIA A+ & Network+ (7 days) (22/6/2019 to 28/6/2019)

"Fantastic course, brilliant instructor and a really pleasant environment. It was really easy to focus and I enjoyed every moment of it."
A.E.. - CompTIA A+ (4 days) (22/6/2019 to 25/6/2019)

"The whole experience was very clear, all material was covered within 2.5 days in lots of details. Intense course but really immersive and extremely informative, covering many areas I was looking to know more about. Instructor made us feel very comfortable, answering and explaining topics in depth. Highly recommended."
Victor Serafim. - CompTIA Security+ (3 days) (7/5/2019 to 9/5/2019)

"I really enjoyed the course and found the tutor really helpful in making the theory more understandable and real."
Elaine Taylor. - CompTIA Security+ (3 days) (7/5/2019 to 9/5/2019)

"Great first insight into IT for complete novices. "
B.w.. - CompTIA IT Fundamentals+ (ITF+) (3 days) (24/4/2019 to 26/4/2019)

"Good and intensive training."
A.A. - CompTIA Network+ Certification and Training (3 days) (18/2/2019 to 20/2/2019)

"Great course would recommend reading the training materials before arrival."
J.J.. - CompTIA Network+ Certification and Training (3 days) (19/12/2018 to 21/12/2018)

"Great lecturer, very helpful, always happy to come to Firebrand."
Robert Clarke, BTGPLC. - CompTIA Network+ Certification and Training (3 days) (18/2/2019 to 20/2/2019)

"Good learning experience."
Anonymous. - CompTIA Network+ Certification and Training (3 days) (18/2/2019 to 20/2/2019)

"Great tutor, facilities and food! Would highly recommend the instructor!"
Anonymous. - CompTIA Network+ Certification and Training (3 days) (18/2/2019 to 20/2/2019)

"Accommodation was great, course was great, food was great. Will definitely use them again."
David Oliver, Cyber Firm. - CompTIA A+ & Network+ (7 days) (14/2/2019 to 20/2/2019)

"Course days are long and intensive but worth the time and money"
Daniel Richards, LLoyds. - CompTIA A+ (4 days) (14/2/2019 to 17/2/2019)

"The facility at Wyboston lakes is excellent, good food accommodation. Training facility had well prepared modern classrooms. Trainer was excellent too."
P.T.. - CompTIA A+ & Network+ (7 days) (14/2/2019 to 20/2/2019)

"Good and in-depth training with experienced instructors."
Connor Gilroy. - CompTIA Network+ Certification and Training (3 days) (19/12/2018 to 21/12/2018)

"Great facilities."
Ben Smyth, Cintx. - CompTIA Security+ (3 days) (12/12/2018 to 14/12/2018)

"Course material is straight forward , clearly explained."
Anonymous. - CompTIA Security+ (3 days) (12/12/2018 to 14/12/2018)

"The quality of teaching and the facilities with Firebrand at Wyboston Lakes has been excellent."
Anonymous. - CompTIA Security+ (3 days) (12/12/2018 to 14/12/2018)

"The trainer was a great instructor and made sure he took the time to make sure we understood everything we needed for our exam. "
J.S.. - CompTIA Security+ (3 days) (12/12/2018 to 14/12/2018)

"Course material was comprehensive, the instructor was great at cramming all the knowledge in over the two days. Fast paced and I passed both tests!"
Sam Reeves, Daisy Group. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Lots to take in. The instructor was nice."
A.Y. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Its like an intense army base with long hours of training but fairly good food."
Noor Singh. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"The instructor was very good and kept us interested throughout, all the staff were friendly as well. "
Anonymous, Sopra Steria. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Intense course, lots of material. Instructor delivered the material well (albeit hastily), and was knowledgeable - not just good at presentation."
P.D. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Excellent facilities and first rate instructors."
A.C. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Very good and in-depth course information. Very good facilities. Well looked after. "
Anonymous. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"The material was structured very well and our instructor did a great job teaching. I felt like I benefited a lot from this course. "
K.G.. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Third course for me and I will keep coming back as the training is some of the best Ive had. Always a great atmosphere and personally suits my learning style."
Thomas Sweet, Software Escrow Solutions. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Exceptionally friendly staff who are always happy to answer questions and spend extra time covering information that is not immediately clear. Great course, thanks a lot!"
S.B.. - CompTIA Security+ (3 days) (29/10/2018 to 31/10/2018)

"Instructor is very knowledgeable, professional, good at handling the group of students."
Jean Pascal Robert, UN ICC. - CompTIA Cloud Essentials (2 days) (29/10/2018 to 30/10/2018)

"The instructor has great knowledge on the field, provided extra material and examples to the training."
Anonymous. - CompTIA Cloud Essentials (2 days) (29/10/2018 to 30/10/2018)

"Tough, but lots of detailed information. If you struggle don't worry as Firebrand is understanding and once you go through the course you can take it at your own pace."
Anonymous. - CompTIA A+ & Network+ (7 days) (13/10/2018 to 19/10/2018)

"Firebrand delivered on all areas. "
Anonymous. - CompTIA Network+ Certification and Training (3 days) (17/10/2018 to 19/10/2018)

"Great training! Don't be afraid to come back the second time, it really helps! "
Shannon Glover. - CompTIA Network+ Certification and Training (3 days) (17/10/2018 to 19/10/2018)

"Excellent training facilities and accommodation."
A.C.. - CompTIA Network+ Certification and Training (3 days) (17/10/2018 to 19/10/2018)

"Very good and informative."
Kai Chan, Poole Bay Holdings Ltd. - CompTIA Network+ Certification and Training (3 days) (17/10/2018 to 19/10/2018)

"Brilliant training for if you want to learn your course quickly. As a self funded student its a great way to get hands on and ask loads of questions, and at the end of it go away with so much knowledge."
E.S.. - CompTIA A+ (4 days) (13/10/2018 to 16/10/2018)

"Course content was aligned with BCS Knowledge Module 6 which is park of my Level 4 Apprenticeship in Cyber Security Risk Analyst (Level 4). The Instructor was knowledgeable and made the course interesting and set the content at a manageable pace."
S.B. - CompTIA Advanced Security Practitioner (CASP+) (3 days) (6/7/2018 to 8/7/2018)

"This was an intensive course. However, the engaging instructor delivery and revision prior to exam I felt more than prepared to pass first time!"
Q.A. - CompTIA Network+ Certification and Training (3 days) (29/6/2018 to 1/7/2018)

"Great course and classroom learning. Good materials and courseware. Experienced, friendly and engaged trainer. Dont arrive expecting to obtain all the course knowledge from the course alone... Pre-study is essential. Study in the evening also essential. The course is the "icing on the cake". Approx weighting: 40% personal study, 40% real-world experience, 20% classroom."
C.J. - CompTIA Network+ Certification and Training (3 days) (29/6/2018 to 1/7/2018)

"The course is very intensive. However, the Instructor was a very enthusiastic, and motivating tutor."
Anonymous - CompTIA A+ (4 days) (25/6/2018 to 28/6/2018)

Latest CIOS Reviews from our students

Think you are ready for the course? Take a FREE practice test to assess your knowledge!