APMG VeriSM™ Plus - Only 1 Day

Why

Seven reasons why you should sit your course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be VeriSM Plus certified in just 1 days. With us, you’ll be VeriSM Plus trained in record time
  2. Our VeriSM Plus course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass VeriSM Plus first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn VeriSM Plus faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying VeriSM Plus with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 72,074 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

This 1-day accelerated VeriSM Plus course, will prepare you for service management in the digital age - 50% faster than traditional training.

Your expert instructor will help you build upon your existing service management certification and skills from recognised frameworks ISO 20000, ITIL and IT4IT.

You'll be immersed in the curriculum through our unique Lecture | Lab | Review technique, which allows you learn and retain information faster than traditional courses.

You'll gain an in-depth understanding of service management through the VeriSM Plus course objectives:

  • The Service Organisation
  • People and organisational structure
  • The VeriSM™ model
  • Progressive practices
  • Innovative technologies
  • Getting started.

During the course, you'll sit the VeriSM Plus exam. Don't pass the first time? Don't worry - you'll be covered by our Certification Guarantee.

If you're a manager, executive or IT professional responsible for effective product or service delivery, this course is ideal for you. New to service management? Take VeriSM Essentials before VeriSM Plus, to gain basic knowledge and understanding of service management.

Note: Firebrand Training is currently in the process of re-accreditation with APMG.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Read more ...

Interested? See prices or call 080 80 800 888

The Service Organisation

Digital transformation

  • Define the impact of new technology on organisations
  • Describe the impact of digital transformation on service management

People and Organisational Structure

Organisation structure

  • Define the differences between a leader and a manager
  • Explain the competencies of the service management professional
  • List the elements of a well-functioning team

The VeriSM™ Model

The VeriSM™ model

  • Define the elements of the VeriSM™ model
  • Explain how VeriSM™ re-defines service management
  • Explain how VeriSM™ uses the management mesh to create and stabilise services
  • Explain the elements within each of the four stages of the VeriSM™ model
    • Define
    • Produce
    • Provide
    • Respond

Adapting the VeriSM™ model

  • Define the process of selecting and integrating management practices.
  • Explain the characteristics of successful operating models

Progressive Practices

Progressive practices

  • Indicate the success factors for adopting progressive management practices
  • Clarify the key concepts and when to apply Agile, DevOps, SIAM™
  • Lean as a management practice

Innovative Technologies

Impact of Technology

  • Summarise the implications of technology on service management
  • Explain the benefits of cloud, virtualisation, and automation
  • Explain the impact of big data, internet of things, mobile computing, bring your own device on service management
  • Describe serverless computing, artificial intelligence, Robotic Process Automation (RPA), Machine Learning, and containerisation

Getting Started with VeriSM™

Getting started

  • Identify how to get started
  • Describe how to move from reactive to proactive operations

Read more ...

Interested? See prices or call 080 80 800 888

On this accelerated course, you‚ll prepare for and sit the following exam at the Firebrand Training Centre. Covered by your Certification Guarantee:

VeriSM™ Plus exam

  • Number of questions: 20
  • Pass mark: 65% (13 out of 20)
  • Exam duration: 30 minutes

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Interested? See prices or call 080 80 800 888

On this accelerated course, you'll receive:

  • Accredited APMG VeriSM™ courseware

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our PMI, GIAC, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

To attend this course, you should have:

  • VeriSM™ Essentials Certification
  • Or equivalent Foundation Certificate (or equivalent) from most other recognised service management frameworks

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

When

When do you want to sit your accelerated course?

Start

Finish

Status

Location

Book now

18/2/2019 (Monday)

18/2/2019 (Monday)

Finished

-

 

24/6/2019 (Monday)

24/6/2019 (Monday)

Wait list

Nationwide

 

5/8/2019 (Monday)

5/8/2019 (Monday)

Limited availability

Nationwide

 

16/9/2019 (Monday)

16/9/2019 (Monday)

Open

Nationwide

 

28/10/2019 (Monday)

28/10/2019 (Monday)

Open

Nationwide

 

9/12/2019 (Monday)

9/12/2019 (Monday)

Open

Nationwide

 

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 72,074 students and asked them all to review our Accelerated Learning. Currently, 96.74% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Excellent course at an accessible venue, led by an expert instructor in a discussion-lead fashion."
Tola Odedina, N/A. - APMG Agile Project Management Certification (3 days) (15/1/2018 to 17/1/2018)

"Relaxed atmosphere, insightful discussions among participants, learning is directly applicable."
S.R. - APMG Agile Project Management Certification (3 days) (31/10/2016 to 2/11/2016)

"Excellent course, very well structured and delivered."
T.S. - APMG Change Management (3 days) (3/10/2016 to 5/10/2016)

"The course content and delivery was good. I learnt alot in a very short space of time. "
T.H. - APMG Change Management (3 days) (3/10/2016 to 5/10/2016)

"Instructor was great, really knew his stuff!"
Simon Prior, Intel. - APMG Agile Project Management Certification (3 days) (25/4/2016 to 27/4/2016)

"Very intense training but definitely worth while. Passionate trainer with excellent knowledge, thanks!"
Thibant Siegmann, Friedrich Miescher Institiute. - APMG Agile Project Management Certification (3 days) (3/11/2015 to 5/11/2015)

"The course gave me both formal and practical knowledge for use as a professional PM, often operating in a mix of Agile/ Waterfall environment when it comes to use of methodology."
J.L.P, Nordiclead AS . - APMG Agile Project Management Certification (3 days) (3/11/2015 to 5/11/2015)

"Training that lets you take in a lot of information in a short period of time."
B.E.R, Prometo AS. - APMG Agile Project Management Certification (3 days) (3/11/2015 to 5/11/2015)

"Intense training. Absolutely worth it"
Anonymous - APMG Agile Project Management Certification (3 days) (19/8/2015 to 21/8/2015)

"The instructor was very knowledgeable in the subject area and a thoroughly likable chap."
Anonymous - APMG Agile Project Management Certification (3 days) (19/8/2015 to 21/8/2015)

"Great place to focus on your certifications, also a lot of great people to learn and learn from."
Anonymous - APMG Agile Project Management Certification (3 days) (19/8/2015 to 21/8/2015)

"Great course, great trainer, great facility."
Emma Morris, MLR Networks Ltd. - APMG Agile Project Management Certification (3 days) (12/11/2014 to 14/11/2014)

"An excellently delivered course, by a extremely knowledgeable and professional trainer."
Alastair Fletcher, Divers IT Consulting Ltd. - APMG Agile Project Management Certification (3 days) (12/11/2014 to 14/11/2014)

"The course was well formed and delivered. The fast pace meant I could focus on the important aspects of change management but also learn from experiences of others in the group."
Hassan Hussain, Hitachi Solutions Europe. - APMG Change Management (3 days) (6/10/2014 to 8/10/2014)

"Courses are always fast paced due to condensed nature of how they run. But the excellent instructors nearly always get the best (results) out of the candidates. Hard work, long days but knowledge fulfilling all the same."
Adele Reed, N/A. - APMG Change Management (3 days) (6/10/2014 to 8/10/2014)

"An eye opening crash course in change management theory. Highly recommended for those wanting to build a holistic knowledge-set in a short amount of time."
Craig Wallace, Vodafone Group. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"I have found the course presentation and approach to be superbly suited to achieve my training objectives, whilst the smooth organisation and facilities were optimised to help students concentration."
Angela Fleming, N/A. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"It gives you a good insight of the theory of change management and gives you tools to use in practice."
Peter Van Init, N/A. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"Really good knowledgeable instructor, well paced course which offered lots of examples and rather recommended reading."
Adele Reed, N/A. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"I found the course really useful and can see how Id use it back in the office. If you want to learn something quickly and don't mind some long days then this is a great way of doing it."
Andy OConnor, Severn Trent Water. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"The course was very informative and professional."
Declan Garrett, Louvre. - ISACA CISM Certification (4 days) (28/5/2019 to 31/5/2019)

"Fast paced but delivered by a top instructor"
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"The Firebrand experience will definitely suit you if you are after a boot camp, accelerated learning opportunity that does what it says on the tin. The facilities are just what you would expect and everything is on tap. Leaves you free to study and gives you the best possible chance of passing. It may not be everyone's preference but I can't fault it and have done 3 week long courses here as a result! Best of its type...."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"focused training in a supportive environment with top rated tutors"
Colin McMahon, Skipton Building Society. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"The CISSP boot camp is a tough week but I learned a lot, the delivery was very professional. The tutor has a way of teaching that helps you relate the course content to real world scenarios. You can tell he loves the world of Infosec. The facilities are great. Hotel, , training centre, coffee, fruit and lemon sherberts in abundance, would highly recommend Firebrand. I am writing this before my exam... So wish me luck. "
Wayne Kiernan, Tilney Group. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"Excellent instruction and facilities. A great opportunity to really be able to focus on a subject matter and get a great understanding of the subject content. The style used by our instructor was exceptional. I have yet to meet a better instructor who can make the complex simple and ensure that the information you need for the assessment is retained."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"This is the second course I've done here and I find this approach to training perfect for me. The on-campus accommodation and amount of time spent with the instructor enables me to focus entirely on what I'm trying to learn without needing to worry about "normal" life."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"Excellent training which, although painful at times, succeeded in covering a huge topic in just 5 days. Most impressively was the fact I finished feeling I had learned and even enjoyed the experience. It was a way more effective use of time than a normal 9-5 course."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"One of the best training events I have attended. I had relatively less experience when I signed up for the CISSP course and I have learned a lot. The instructor is really experienced and the best. "
Jai Aenugu, The TechForce limited . - (ISC)2 CISSP Boot Camp (6 days) (20/5/2019 to 25/5/2019)

"Firebrand makes sure you have what you need to succeed and works hard to make sure all issues that may pop up are dealt with quickly and satisfactorily."
Joseph Naber. - ISTQB Firebrand's Training for ISTQB's Foundation & Advanced Test Manager Certification (5 days) (20/5/2019 to 24/5/2019)

"Great Course, Great Tutor - Second time at firebrand, and the general organisation and implementation of the courses is very well put together - takes all stresses out of the course. "
M.G.. - EC-Council Certified Network Defender (CND) (4 days) (20/5/2019 to 23/5/2019)

"Excellent learning facility, great teacher and delivery of training."
J.M.. - EC-Council Certified Network Defender (CND) (4 days) (20/5/2019 to 23/5/2019)

"Good facilities, good instructor and good course material."
M.B., Yorkshire Water. - EC-Council Certified Network Defender (CND) (4 days) (20/5/2019 to 23/5/2019)

"Great instructor, who provided us with a lot of great insights into the world of data analysis."
J.W.. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (20/5/2019 to 23/5/2019)

"The trainers were great and made some dry topics enjoyable to learn."
Anonymous. - Cyber Crime Investigation (5 days) (20/5/2019 to 24/5/2019)

"Firebrand surprised me with their teaching techniques. Highly recommended. "
Lenka Wolfova, Kuehne - Nagel. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (20/5/2019 to 23/5/2019)

"Helpful information provided in the course to get through the exam. Days were well structured and included not only talking but activities to take part in too."
Anonymous. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (20/5/2019 to 23/5/2019)

"I appreciated the efficiency of being able to learn everything I needed for the exam in a single week and to take the exam in the same week. The residential experience also helped to maintain the right frame of mind."
Anonymous. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (20/5/2019 to 23/5/2019)

"The instructor was very much experienced, enthusiastic about what he taught and delivered the content with great passion."
Akin Ayeni, BAE. - ISACA CRISC Certification (Certified in Risk and Information Systems Control) (3 days) (20/5/2019 to 22/5/2019)

"I enjoyed the training and felt the tutor led discussions well with useful examples to complement his delivery with some of his experiences. Good and well controlled use of group discussion. Thank you"
Anonymous. - ISACA CRISC Certification (Certified in Risk and Information Systems Control) (3 days) (20/5/2019 to 22/5/2019)

"I enjoyed my time here and was taught what was needed to know very well."
E.W., Plexus Law. - ISTQB Firebrand's Training for ISTQB's Foundation Software Tester Certification (2 days) (20/5/2019 to 21/5/2019)

"Great place to learn. Area, food, accommodation and schedule were good. I would have slightly preferred teaching to be focused more on passing exam when an exam is present"
Anonymous. - ISTQB Firebrand's Training for ISTQB's Foundation Software Tester Certification (2 days) (20/5/2019 to 21/5/2019)

"Agile Tester was a great course and I will able to take back what I have learned to my employer to possibly improve some of our practices in the Agile methodology."
John Clark, allpay. - Software Testing Agile Tester (2 days) (20/2/2019 to 21/2/2019)

"A great introduction to Agile."
Anonymous. - Software Testing Agile Tester (2 days) (20/2/2019 to 21/2/2019)

"Tutor tailored the course to the trainers specific needs. Asked us what we wanted to take away from the course, and added what he could into the course."
Zachary Hart, Red Bull Technology. - Software Testing Agile Tester (2 days) (20/2/2019 to 21/2/2019)

"One of the best training courses I have been on for several years."
Julian Higgs. - Amazon Web Services (AWS) Firebrand training for AWS Certified Solutions Architect - Associate and Professional certification (7 days) (11/2/2019 to 16/2/2019)

"Fantastic Environment for Learning...Great Instructors who will go out of the way to help you and are always available. Brilliant Training Centre!"
Sam Marshall, NHS. - Cisco CCNA Wireless (WIFUND) (4 days) (18/2/2019 to 21/2/2019)

"Good and intensive training."
A.A. - CompTIA Network+ Certification and Training (3 days) (18/2/2019 to 20/2/2019)

"Great course would recommend reading the training materials before arrival."
J.J.. - CompTIA Network+ Certification and Training (3 days) (19/12/2018 to 21/12/2018)

"Great lecturer, very helpful, always happy to come to Firebrand."
Robert Clarke, BTGPLC. - CompTIA Network+ Certification and Training (3 days) (18/2/2019 to 20/2/2019)

See prices