APMG VeriSM™ Essentials - Only 1 Day

Why

Seven reasons why you should sit your course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be VeriSM Essentials certified in just 1 days. With us, you’ll be VeriSM Essentials trained in record time
  2. Our VeriSM Essentials course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass VeriSM Essentials first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn VeriSM Essentials faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying VeriSM Essentials with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 68,075 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

On this 1-day accelerated VeriSM Essentials course, you'll learn basic service management principles to prepare you for service management in the digital age - 50% faster than traditional training.

You'll be immersed in APMG accredited curriculum through our unique Lecture | Lab | Review technique, which allows you learn and retain information faster than traditional courses.

Your expert instructor will take you through the following VeriSM™ Essentials course objectives:

  • The Service Organisation
  • Service culture
  • People and organisational structure
  • The VeriSM model

During the course you'll sit the VeriSM™ Essentials exam. Don't pass the first time? Don't worry - you'll be covered by our Certification Guarantee.

If you're looking to develop a service management career, this course is an ideal start. VeriSM Essentials is a prerequisite for taking the VeriSM Plus exam and achieving the VeriSM Foundation Certification.

Note: Firebrand Training is currently in the process of re-accreditation with APMG.

Read more ...

Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 080 80 800 888

The Service Organisation

Organisational context

  • Define key elements of an organisation
  • Define how to optimise organisational interactions

Organisational governance

  • Define the elements of organisational governance (evaluate, direct, monitor)
  • Explain how governance 'flows' through an organisation

Digital transformation

  • Define the impact of new technology on organisations
  • Describe the impact of digital transformation on service management

Service Culture

The service culture

  • Define a service culture
  • Explain the elements of a service culture

People and Organisational Structure

Organisation structure

  • Define the differences between a leader and a manager
  • Explain the competencies of the service management professional
  • List the elements of a well-functioning team

Service management challenges

  • Explain methods to overcome team challenges (silos, virtual teams)
  • Explain the challenges of managing consumers
  • Describe the elements of communication
  • Explain organisational change principles

The VeriSM™ Model

The VeriSM™ model

  • Define the elements of the VeriSM™ model
  • Explain how VeriSM™ re-defines service management
  • Explain how VeriSM™ uses the management mesh to create and stabilise services
  • Explain the elements within each of the four stages of the VeriSM™ model
    • Define
    • Produce
    • Provide
    • Respond

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Interested? See prices or call 080 80 800 888

On this accelerated course, you'll prepare for and sit the following exam at the Firebrand Training Centre. Covered by your Certification Guarantee

VeriSM™ Essentials exam

  • Number of questions 20
  • Pass mark 65% (13 out of 20)
  • Exam duration 30 minutes

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Interested? See prices or call 080 80 800 888

On this accelerated course, you'll receive:

  • APMG accredited VeriSM courseware

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our PMI, GIAC, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

Read more ...

Interested? See prices or call 080 80 800 888

There are no prerequisites for this course

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

When

When do you want to sit your accelerated course?

Start

Finish

Status

Location

Book now

27/8/2018 (Monday)

27/8/2018 (Monday)

Finished

-

 

11/2/2019 (Monday)

11/2/2019 (Monday)

Limited availability

Nationwide

 

25/3/2019 (Monday)

25/3/2019 (Monday)

Open

Nationwide

 

6/5/2019 (Monday)

6/5/2019 (Monday)

Open

Nationwide

 

17/6/2019 (Monday)

17/6/2019 (Monday)

Open

Nationwide

 

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 68,075 students and asked them all to review our Accelerated Learning. Currently, 96.73% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Excellent course at an accessible venue, led by an expert instructor in a discussion-lead fashion."
Tola Odedina, N/A. - APMG Agile Project Management Certification (3 days) (15/1/2018 to 17/1/2018)

"Relaxed atmosphere, insightful discussions among participants, learning is directly applicable."
S.R. - APMG Agile Project Management Certification (3 days) (31/10/2016 to 2/11/2016)

"Excellent course, very well structured and delivered."
T.S. - APMG Change Management (3 days) (3/10/2016 to 5/10/2016)

"The course content and delivery was good. I learnt alot in a very short space of time. "
T.H. - APMG Change Management (3 days) (3/10/2016 to 5/10/2016)

"Instructor was great, really knew his stuff!"
Simon Prior, Intel. - APMG Agile Project Management Certification (3 days) (25/4/2016 to 27/4/2016)

"Very intense training but definitely worth while. Passionate trainer with excellent knowledge, thanks!"
Thibant Siegmann, Friedrich Miescher Institiute. - APMG Agile Project Management Certification (3 days) (3/11/2015 to 5/11/2015)

"The course gave me both formal and practical knowledge for use as a professional PM, often operating in a mix of Agile/ Waterfall environment when it comes to use of methodology."
J.L.P, Nordiclead AS . - APMG Agile Project Management Certification (3 days) (3/11/2015 to 5/11/2015)

"Training that lets you take in a lot of information in a short period of time."
B.E.R, Prometo AS. - APMG Agile Project Management Certification (3 days) (3/11/2015 to 5/11/2015)

"Intense training. Absolutely worth it"
Anonymous - APMG Agile Project Management Certification (3 days) (19/8/2015 to 21/8/2015)

"The instructor was very knowledgeable in the subject area and a thoroughly likable chap."
Anonymous - APMG Agile Project Management Certification (3 days) (19/8/2015 to 21/8/2015)

"Great place to focus on your certifications, also a lot of great people to learn and learn from."
Anonymous - APMG Agile Project Management Certification (3 days) (19/8/2015 to 21/8/2015)

"Great course, great trainer, great facility."
Emma Morris, MLR Networks Ltd. - APMG Agile Project Management Certification (3 days) (12/11/2014 to 14/11/2014)

"An excellently delivered course, by a extremely knowledgeable and professional trainer."
Alastair Fletcher, Divers IT Consulting Ltd. - APMG Agile Project Management Certification (3 days) (12/11/2014 to 14/11/2014)

"The course was well formed and delivered. The fast pace meant I could focus on the important aspects of change management but also learn from experiences of others in the group."
Hassan Hussain, Hitachi Solutions Europe. - APMG Change Management (3 days) (6/10/2014 to 8/10/2014)

"Courses are always fast paced due to condensed nature of how they run. But the excellent instructors nearly always get the best (results) out of the candidates. Hard work, long days but knowledge fulfilling all the same."
Adele Reed, N/A. - APMG Change Management (3 days) (6/10/2014 to 8/10/2014)

"An eye opening crash course in change management theory. Highly recommended for those wanting to build a holistic knowledge-set in a short amount of time."
Craig Wallace, Vodafone Group. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"I have found the course presentation and approach to be superbly suited to achieve my training objectives, whilst the smooth organisation and facilities were optimised to help students concentration."
Angela Fleming, N/A. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"It gives you a good insight of the theory of change management and gives you tools to use in practice."
Peter Van Init, N/A. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"Really good knowledgeable instructor, well paced course which offered lots of examples and rather recommended reading."
Adele Reed, N/A. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"I found the course really useful and can see how Id use it back in the office. If you want to learn something quickly and don't mind some long days then this is a great way of doing it."
Andy OConnor, Severn Trent Water. - APMG Change Management (3 days) (23/6/2014 to 25/6/2014)

"Brilliant course, short course with longer days. Covered all the content and had time for demos and lab."
J.K., IBM. - Amazon Web Services (AWS) Firebrand's training for AWS's Certified Developer - Associate certification (3 days) (2/12/2018 to 4/12/2018)

"Great way to study in an intensive learning environment without the distractions often attributed to E Learning."
Daniel Middleditch, React Computer Partnership. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (1/12/2018 to 3/12/2018)

"Thanks for getting me through, instructor."
Paul Wright, Worldpay. - Amazon Web Services (AWS) Firebrand training for AWS Certified Solutions Architect - Associate and Professional certification (6 days) (26/11/2018 to 1/12/2018)

"Not for the faint Hearted. Embrace the learning and pass the exam. Firebrand provide the drive and the tempo required to succeed."
Anonymous. - Amazon Web Services (AWS) Firebrand training for AWS Certified Solutions Architect - Associate and Professional certification (6 days) (26/11/2018 to 1/12/2018)

"Enjoyed my course. gave me the opportunity to immerse myself and learn away from work. Facility and instructor were exceptional"
Walter Eyetan, NA. - (ISC)2 CSSLP Boot Camp (7 days) (26/11/2018 to 2/12/2018)

"FIREBRAND ARE VERY PROFESSIONAL AND INFORMED ME AT EVERY STAGE WHAT AND WHEN WAS HAPPENING THE COURSE LEADER WAS WELL EXPERIENCED AND ABLE TO BE STORY TELLING TO GET THE POINTS ACROSS ALL IN ALL AN ENJOYABLE COURSE."
M.M.. - Lean Six Sigma Training Green Belt (5 days) (26/11/2018 to 30/11/2018)

"A fantastic course that was well delivered by a quality instructor with real world experience. This helped us rationalise the concepts behind the skills learned."
Brad Mckenzie-Quinn, Coventry Building Society. - Lean Six Sigma Training Green Belt (5 days) (26/11/2018 to 30/11/2018)

"Courses here are always well paced and structured to give the best opportunity to achieve your goals. The instructor is always knowledgeable within his field, and where he is not certain of an answer to a question, will always research and find the answer for you. Always a good experience!"
Steven Ready, ERT. - Amazon Web Services (AWS) Firebrand's training for AWS's Certified Solutions Architect – Professional certification (3 days) (29/11/2018 to 1/12/2018)

"Fantastic experience, enjoyed every bit of it."
Funmi Fakoya, BNP Paribas Fortis, Brussels, Belgium. - (ISC)2 SSCP - Systems Security Certified Practitioner (5 days) (26/11/2018 to 30/11/2018)

"As a novice I have learnt a lot and found out a lot of interesting tips that I can now build on and use to achieve more qualifications."
Selina Flowers, NG. - Oracle OCP Java SE 8 Programmer (4 days) (27/11/2018 to 30/11/2018)

"Its Good."
Lyndon Martin, Nottinghamshire Healthcare. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Really hard work and long days, but that is why I chose Firebrand."
M.B., CDC. - (ISC)2 SSCP - Systems Security Certified Practitioner (5 days) (26/11/2018 to 30/11/2018)

"The instructor is very good "
Anonymous. - (ISC)2 SSCP - Systems Security Certified Practitioner (5 days) (26/11/2018 to 30/11/2018)

"I will happily use firebrand again the staff and the teachers are great, its hard work but completely worth it. "
Anonymous. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"I love training at Firebrand. As a consultant, every day matters as you do not get paid if you do not work. The immersive bootcamp allows myself to cover twice the material in half the time. I also like getting into my bubble by it being residential so I can focus on absorbing and recalling. Great having the test centre onsite.. Maximises exam cram time. Thank you FB Wyboston."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"I enjoyed my course at Firebrand. The trainers are friendly and extremely knowledgeable. This was my first experience of Microsoft exams and I would not hesitate to recommend Firebrand for anyone looking to achieve certification."
Darren Conley, Nicander Ltd.. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Studying with Firebrand is tough, theres no getting away from the fact that the days are long and full of content, however, the trainers are knowledgeable and the training is delivered professionally, in excellent facilities."
Rob Sims. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Great experience and staff, training setup and instructor."
K.W., Midwich Ltd. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Course had plenty of useful information and very helpful."
Connor Venton, Ringway Jacobs. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Everything was great apart from the monitor I did the exam on. It was really poor quality."
Sean Dean, Sopra Steria. - Cisco CCNA (Routing & Switching) Certification (7 days) (26/11/2018 to 2/12/2018)

"I enjoyed my time here"
Dominic Santaniello, Experteye. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (26/11/2018 to 29/11/2018)

"Firebrand enables you to achieve results as fast as possible with excellent support from the tutors. "
Thomas Eyles, Barclaycard. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (26/11/2018 to 29/11/2018)

"This course ran through the core concepts of data analysis , there was a lot of concepts which hadn’t even crossed my mind & has opened up to more possibilities! "
L.W.. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (26/11/2018 to 29/11/2018)

"The instructor was great - really knowledgeable and explained things in an easy to understand way."
Matt Bevan. - Amazon Web Services (AWS) Firebrand's training for AWS's Certified Solutions Architect – Associate certification (3 days) (26/11/2018 to 28/11/2018)

"The course was really informative and enjoyable. I felt like I could keep up with the material and that it was covered in enough detail for me to fully understand. The facilities are great and everything you need is provided for you. The only downside is that it is hard to know where to go/ how to find it. "
Geogina King. - Scrum Firebrand's training for Scrum.org's Professional Scrum Master certification (2 days) (22/11/2018 to 23/11/2018)

"Intense, challenging, mind-blowing at times, but an excellent way to obtain your certification under the skilled guidance of the tutors and support from the Firebrand staff. "
K.B.. - (ISC)2 CISSP Boot Camp (6 days) (19/11/2018 to 24/11/2018)

"One of the best training. Very dense program. I didnt loose time in evenings and lunch. Great positive attitude of the team."
Philippe Soupart. - (ISC)2 CISSP Boot Camp (6 days) (19/11/2018 to 24/11/2018)

"Enjoyed the campus feel and think that it adds a good element to allowing you to immerse yourself in the subject and really get to know things to give you every chance of passing the exam by really knowing the material. "
R.H.. - (ISC)2 CISSP Boot Camp (6 days) (19/11/2018 to 24/11/2018)

"The instructor provides a great learning experience and imports his knowledge with ease in an environment that is conducive to learning. Thoroughly recommended!!"
K.M.. - (ISC)2 CISSP Boot Camp (6 days) (19/11/2018 to 24/11/2018)

"Long days, hard work but learnt a lot."
Spencer Gillam. - (ISC)2 CISSP Boot Camp (6 days) (19/11/2018 to 24/11/2018)

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