Cyber Security Technician

Why a Cyber Security Technician Firebrand Apprenticeship?

Employers need Cyber Security Technician apprenticeships because...

  • Apprenticeships deliver the digital skills you need across your organisation. Whether it's hiring more skilled employees or improving the quality of existing staff's technical know-how, Firebrand’s apprenticeships bring new skills into the workplace quickly
  • Your people will engage with your business. Apprenticeships accelerate the speed and quality of key business projects by increasing the number of staff with skills to deliver them. Apprentices see they're making a difference, making them want to stay at their company for longer
  • Apprentices want to learn more. Your digital workforce need to be ready to keep up with the pace of technology change. A recent Government survey found 73% of digital apprentices plan to undertake further study within three years

Apprentices need Cyber Security Technician apprenticeships because...

  • You'll be ready for anything. IT apprenticeships teach and test the core skills that enable you to work effectively across a range of products. Once you've mastered the main concepts, you’ll extend your skills in current and future technologies used at work.
  • It makes you better at your job. Firebrand's programme helps you develop new knowledge about your job, gain new skills and embed new behaviours to help you make a greater contribution to your employer.
  • It's valued by your industry. More and more employers are recognising the value apprentices bring to their organisation. An apprenticeship badges you as a forward-thinking, highly skilled individual who is willing to keep learning - all key traits employers want to see in their digital staff

Firebrand's Cyber Security Technician apprenticeship delivers...

  • Industry-recognised quality. Our apprenticeships combine the core digital skills businesses need with the product knowledge learners want, giving apprentices a strong technical grounding and making them instantly productive
  • The skills you want. Customise programmes by adding product training and certification for apprentices to support business needs. Firebrand's programmes teach apprentices as much about successful application of systems as they do about mastering functionality
  • Great results. Firebrand's training delivers some of the best results in the sector - over 90% retention for the past two years, above-average pass rates across all standards and one-third of apprentices achieving Distinction (national average 21%).

Find out more about IT apprenticeships here

What is a Cyber Security Technician Firebrand Apprenticeship?

How will apprentices learn?

Firebrand's apprenticeship training is delivered through a combination of market-leading residential training, online learning and targeted support from our in-house subject experts:

Residential Training

A suite of Firebrand's proprietary training courses, delivered at our state-of-the-art facility in Wyboston Lakes, Bedfordshire. Courses cover all requirements of the knowledge modules for the standard, ensuring a strong grounding in the core skills of the role.

Once all knowledge exams are complete, apprentices will have the opportunity to undertake a course of their choice, providing additional depth of knowledge.

Personal Development, Behaviour and Attitudes

We support the personal development, behaviour and welfare of all apprentices through accredited online programme Impact. This video-led modular course will help apprentices develop their awareness and understanding of challenges they may encounter in the workplace and wider society. Learning content is linked to current events to provide real-world context. On completion of Impact, apprentices receive certification that contributes to their summative portfolio of evidence, showing how they have fulfilled key behavioural development criteria of the standard.


When not undertaking formal training, apprentices will be learning at work, applying their skills to business-specific projects and gaining a deeper appreciation of their role and business through off-the-job activity.

What's the process?

  • Onboarding activity – supported by our Enrolment and Administration Teams, apprentices and employers will undergo all necessary checks to ensure the apprentice can succeed on programme
  • First Day of Learning webinar – this online session, led by a Learning Mentor, outlines the apprentice's journey from initial meeting to End Point Assessment and the expectations of all parties involved
  • Learning Journey – the apprentice undertakes formal and informal learning over 13 months, covering, applying and recording all the competencies required to pass their apprenticeship. Residential training, online learning and Subject Matter Expert sessions will be spaced regularly, giving apprentices time to apply one skillset effectively before learning another. Progress is reviewed during formal sessions approximately every 10 weeks.
  • End Point Assessment – the final review, conducted by an independent body, of whether the apprentice has met all the competencies required to pass the standard. This includes a reference from the employer, portfolio of evidence, knowledge tests and final interview with an assessor. End Point Assessment activities are completed over approximately 12 weeks.

Who's on hand to help?

Firebrand provide wrap-round support to ensure apprentices' technical, learning and personal needs are met. Every apprentice is supported throughout their qualification by a Learning Mentor, a former industry professional who understands exactly what it's like to work in the sector and can advise on how to evidence the required knowledge, skills and behaviours through the work apprentices do every day. Our Course Instructors deliver residential training, while in-depth information on subject-specific topics and industry insight is provided by Subject Matter Experts.

What happens at the end?

An apprenticeship is a recognised benchmark of skills and knowledge that allows an apprentice to:

  • Acquire professional accreditation (e.g. BCS Register of IT Technicians (RITTech))
  • Continue their apprenticeship studies at a higher level
  • Undertake further professional training to develop additional product knowledge and skills. Visit Firebrand's commercial training pages for details of how our accelerated training could support life after an apprenticeship.

Become an IT apprentice employer now

Reviews of Firebrand Apprenticeships

Feedback shows our approach is delivering the tangible benefits outlined above for both employers and apprentices. We are proud to work with and receive great recognition from our customers. Today we're actively helping employers and apprentices acquire better skills, be more engaged and make clear contributions to their business outcomes.

Apprenticeships deliver new skills…

The best thing about my apprenticeship? Seeing the progression from how you were when you started. Working on the job, you’re gaining skills constantly – you look at how far you’ve come and what you can do now. Level 4 Software Developer apprentice

A real-world approach delivers results…

My first cohort delivered a presentation on their live project to a local MP who came in, and he was blown away by the work these apprentices were doing, given that some of them hadn't coded up until that point. This was quite early on in their apprenticeship, month 4 or 5. They had more confidence than more experienced employees and they had a much more natural pattern than other people who have been here years. That was a bit of a light bulb moment, seeing what they could achieveLine Manager, Transport for London

Hiring apprentices promotes retention…

With graduates, they come in sometimes and they just want to keep moving on to the next thing, gaining promotion after promotion. coming in at a younger age and gaining the skills within the team means he’s settled with us and hopefully we’ll get to keep him a lot longer. Team Manager, Lloyds Banking Group

Firebrand’s people know the industry inside out…

The instructors on the courses are all excellent and brilliant. They have so much experience behind them. Not only are you learning on the job, you’re listening to them and their personal experiences which are always so interesting. Level 3 Infrastructure Technician apprentice

Training for the industry is better than training to the minimum requirement…

I saw some of the work that came out of [my apprentice’s] Java course, which was very good; exactly what we needed from him. He probably picked up a few things that he won’t be using day to day, but it gives him that extra depth of knowledge which makes him more confident when he comes to use the technology. Line Manager, Lloyds Banking Group

Apprenticeships train engaged people with the right skills…

Ultimately, one of the big reasons we're doing apprenticeships is to home-grow the exact kind of person we want, with the exact kind of skills. The more effort you put in…the more likely you are to get the kind of person you know will then be able to go anywhere within your organisation. Line Manager, Transport for London

Daniel is currently on his level 4 Network Engineer apprenticeship with Firebrand, and is due to complete his programme in 2018:

Cyber Security Technician Overview

This occupation is found in all sectors where information is held digitally and where that information is an asset that needs to be protected including but not limited to finance, retail, telecoms, health, media, manufacturing and local authorities.

The broad purpose of the occupation is to provide first line cyber security support. This requires individuals to monitor and detect potential security threats and escalate as necessary and to support secure and uninterrupted business operations of an organisation through the implementation of cyber security mechanisms and the application of cyber security procedures and controls.

 In their daily work, an employee in this occupation interacts with a wide range of stakeholders including colleagues, managers, customers and internal and external suppliers. They would typically work as a member of a team; this may be office based or virtual.

Typical job titles include Cyber Security Administrator, Access Control Administrator, Incident Response Technician, Junior Security Operations Centre (SOC) Analyst, Junior Information, Security Analyst, Junior Threat and Risk Analyst, Junior Penetration Tester, Junior Security Analyst.

Technical Skills

Upon completion of their Cyber Security Technician apprenticeship, individuals will be able to:

  • Apply procedures and controls to maintain security and control of an organisation.
  • Contribute to the production and development of security culture across an organisation including assisting with the promotion of cyber security awareness programmes, monitoring the effectiveness of cyber security awareness programmes, promoting an effective cyber security culture.
  • Process cyber security helpdesk requests ensuring confidentiality, integrity and availability of digital information, meeting relevant legal and regulatory requirements for example access control requests.
  • Conduct the installation and maintenance of technical security controls in accordance with relevant procedures and standards.
  • Monitor, identify, report and escalate information security incidents and events in accordance with relevant procedures and standards.
  • Administer cryptographic and certificate management activities in accordance with relevant procedures and standards.
  • Conduct regular review of access rights to digital information assets in accordance with relevant procedures and standards.
  • Maintain an asset register of controlled environments in accordance with relevant policies, procedures and standards.
  • Assist with backup and recovery processes in accordance with relevant policies, procedures and standards.
  • Contribute to documenting the scope and evaluating the results of vulnerability assessments in accordance with management requirements.
  • Contribute to threat intelligence and risk assessment and escalate where appropriate in accordance with relevant procedures and standards.
  • Document incident and event information and incident, exception and management reports in accordance with relevant policies, procedures and standards.
  • Contribute towards the production and review of cyber security policies, procedures, standards and guidelines drawing on their experience of applying policies for example - acceptable use, incident management, patching, anti-virus, bring your own device (BYOD), access control, social media, password, data handling and data classification, information technology asset disposal
  • Monitor cyber security compliance and provide relevant data to auditors if required by the auditor.
  • Collaborate with people both internally and externally to support secure and uninterrupted business operations of an organisation.
  • Practice continuous self-learning to keep up to date with industry trends and developments to enhance relevant skills and take responsibility for own professional development.
  • Monitor and detect potential security threats and escalate in accordance with relevant procedures and standards.

 

Technical Knowledge and Understanding

Upon completion of their Cyber Security Technician apprenticeship, individuals will understand:

  • Principles of organisational information security governance and the components of an organisation's cyber security technical infrastructure including hardware, operating systems, networks, software and cloud
  • Cyber security policies and standards based on an Information Security Management System (ISMS)
  • Types of physical, procedural and technical controls
  • Awareness of how current legislation relates to or impacts upon the occupation including Data Protection Act, Regulation of Investigatory Powers Act, Human Rights Act, Computer Misuse Act, Freedom of Information Act, Official Secrets Act, Payment Card Industry Data
    Security Standard (PCI-DSS), Wireless and Telegraphy Act, professional body codes of conduct, ethical use of information assets
  • Cyber security awareness and components of an effective security culture, different organisational structures and cultures, the importance of maintaining privacy and confidentiality of an organisation's information and the impact of a poor security culture
  • Principles of cyber security compliance and compliance monitoring techniques
  • Core terminology of cyber security – confidentiality, integrity, availability (the CIA triad), assurance, authenticity, identification, authentication, authorization, accountability, reliability, non-repudiation, access control
  • Common security administrative operational tasks e.g. patching, software updates, access control, configuring a range of firewalls, security incident and event management tools (SIEM) and protection tools (Anti-virus, Anti-malware, Anti-spam)
  • Cryptography, certificates and use of certificate management tools
  • Processes for detecting, reporting, assessing, responding to, dealing with and learning from information security events
  • Principles of identity and access management - authentication, authorisation and federation - and the inter-relationship between privacy and access rights and access control, and the types of access control, access control mechanisms and application control
  • Types of digital information assets used in a controlled environment and the need to maintain an inventory of information assets used in a controlled environment and the need for and practice of secure information asset disposal
  • Disaster prevention and recovery methods and the need for continuity of service planning and how an organisation might implement basic disaster prevention and recovery practices using conventional and incremental secure backup and recovery techniques and tools both onsite and offsite including geographic considerations
  • Categories of cyber security vulnerabilities and common vulnerability exposures – software misconfiguration, sensitive data exposure, injection vulnerabilities, using components with known vulnerabilities, insufficient logging and monitoring, broken access control and authentication, security misconfiguration, incorrect cross-site validation
  • Components of a vulnerability assessment scope and techniques to evaluate the results of a vulnerability assessment and provide recommendations based upon the evidence provided by the vulnerability assessment tools. The impact that vulnerabilities might have on an organisation and common vulnerability assessment tools and their strengths and weaknesses
  • Threat sources and threat identification and network reconnaissance techniques and the impact that threats might have on an organisation
  • Types of information security events - brute force attack, malware activity, suspicious user behaviour, suspicious device behaviour, unauthorized system changes
  • Computer forensic principles – the importance of ensuring that evidence is not contaminated and maintaining the continuity of evidence without compromising it
  • Standard information security event incident, exception and management reporting requirements and how to document incident and event information as part of a chain or evidence
  • Common information security policies – acceptable use, incident management, patching, anti-virus, BYOD, access control, social media, password, data handling and data classification, IT asset disposal

Behaviours

  • Manage own time to meet deadlines and manage stakeholder expectations
  • Work independently and take responsibility for own actions within the occupation
  • Use own initiative
  • A structured approach to the prioritisation of tasks
  • Treat colleagues and external stakeholders fairly and with respect without bias or discrimination
  • Act in accordance with occupation specific laws, regulations and professional standards and
    not accept instruction that is incompatible with any of these
  • Review own development needs in order to keep up to date with evolution in technologies,
    trends and innovation using a range of sources

Level

This is a level 3 apprenticeship

Duration

The duration of this Firebrand apprenticeship is 16 months. Because this period involves both training and the final End Point Assessment (some of which must be carried out in the workplace), employers need to ensure the apprentice’s contract covers the full programme duration.

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What are the benefits of a Cyber Security Technician Apprenticeship?

Firebrand’s digital apprenticeships deliver new skills while supporting both the individual and their employer. Benefit from award-winning training supported by on-going guidance along the way with digital apprenticeships that create valuable, long-lasting employees.

Benefits to employers

Improved retention rate - 69% of companies say digital apprenticeships improve retention*. Apprentices are completely engaged by employers, knowing they’re highly valued employees. Employees find themselves in a marketplace where their hard-won digital skills are highly valuable and in demand.

Always learning - 73% of digital apprentices expect to undertake further study within two to three years*. With increasing digital transformation, apprentices continue to master new technologies and processes. Having digital workers that are focused on developing their skills will better position businesses around new technologies, like updated cloud platforms.

Tailor your training - Get business-specific skills alongside apprenticeship requirements. The flexibility of Firebrand’s delivery allows employers to select training options that align most closely with the existing technology stack to work on current projects. Where applicable, employers can embed specific vendor products, like Microsoft, into apprenticeships to deliver a greater depth of learning.

Happier employees - Apprentices feel valued with their new digital skills. 78% of digital apprentices reported improved job satisfaction, job security and career prospects*.This satisfaction increases productivity and happiness in the workplace, benefitting employers by increasing employee engagement.

Networking and peer learning - Firebrand’s residential training centre delivers award-winning public courses to industry professionals. Learning takes place alongside individuals from different organisations with varying levels of experience. Apprentices benefit from receiving a valuable insight into how their skills are applied in different contexts.

Watch the video below to see how Firebrand's digital apprenticeships help employers hire and train current and future staff:



Benefits to apprentices

Real world skills - Apprentices benefit from learning up-to-date digital skills in a time of rapid digitalisation. They develop technical knowledge and industry insight through practical learning and real life application. Become an expert in different technologies and a valuable asset to the team.

Investment in your career - Digital apprenticeships are a career investment – with Firebrand you’re committing to the highest quality IT training. This investment is the first step toward a rewarding future with an employer as they commit time and money in the learner's skills development. Digital apprentices feel so valued in their workplace that 89% of them said that they want to stay at the same employer for the next two to three years*.

Learn while at work - An apprenticeship combines a full-time job with formal learning. New and existing staff can benefit from the opportunity to learn while continuing to work, getting new skills without having to study on evenings or weekends.

Support a career change - Digital apprenticeships provide the skills to move into new IT roles, giving more control of the learner's digital career path. Move seamlessly between roles in an organisation without experience of a particular field, or using experience of other digital roles in a related field.

Never forget again - Digital apprenticeships reinforce learning. They’re built on the principle of learning and immediately using skills that will help apprentices do their job better. Quality programmes incorporate structured training and project activity to apply and demonstrate new skills. 90% of regular learning is forgotten within 3 to 6 days, unless it’s regularly reinforced. Firebrand’s training style helps gain skills more quickly, retaining and using them more effectively.

Watch the video below to find out how digital apprenticeships with Firebrand can kickstart careers:


*according to the 2017 Apprenticeships Evaluation for the Department for Education

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Cyber Security Technician Curriculum

The information below outlines the training curriculum delivered for each Knowledge Module through Firebrand's residential classroom-based training and online learning modules.


Curriculum

We’ll be rolling out this programme in Spring 2020. Contact us for further details of the classroom-based, live and online learning included in the apprenticeship.

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Who can enroll on a Cyber Security Technician apprenticeship?

Is there an upper age limit for someone that wants to go on an apprenticeship programme?

Individuals can enrol as long as they’re over 16 - there’s no upper age limit. With a desire to learn and a real interest in IT, Firebrand will teach individuals everything else they need to know to succeed.

What's the minimum educational criteria for entry onto Firebrand's apprenticeship programme?

We don't set specific educational criteria - all our programmes are designed to upskill individuals with no prior experience. We only require apprentices to pass the Functional Skills diagnostic prior to enrolling on the programme (see below).

It's up to an employer whether they wish to specify any particular qualifications or experience (such as GCSEs or a relevant lower-level apprenticeship) as part of their application process.

I have someone that I want to put on an apprenticeship but they have no GCSEs in English and Maths. Can they still enrol on an apprenticeship programme?

Individuals can enrol on an apprenticeship without GCSEs. However, they will be required to pass a Level 2 Functional Skills assessment in both English and Maths as part of their apprenticeship.

During enrolment, we'll ask apprentices to take an online test to determine whether they meet Level 2 standards in English and Maths, before they start the programme. As long as they reach this standard, they can begin the programme. Our Functional Skills tutor will work with them to ensure they pass the exams during the first months of their apprenticeship.

My potential apprentice has an IT based degree. Are they eligible?

Possibly. We look at every case individually to see whether an individual's previous learning makes them suitable for an apprenticeship. In most cases, as long as there is clear evidence that an individual requires the skills to do their job and has not received previous training in most of those specified, then they are eligible. Even where an individual has some of the skills required, we may be able to adjust the programme (and the price) so they can get the training they need.

However, as apprenticeships are intended for individuals who need to learn skills from scratch, Firebrand’s digital programmes may not be suitable if candidates have extensive qualifications or work experience that cover the skills to be taught in the programme.

My apprentice doesn't want to learn through residential training. Can we still use Firebrand as a provider?

Not really. Our residential training courses are absolutely fundamental to our apprenticeships - this is when apprentices get the knowledge and skills they need to pass exams that show they've met the requirements of the apprenticeship. The supporting training we offer helps to prepare for these courses, but doesn't deliver the full spectrum of learning.

Over 20 years of residential delivery, we've consistently seen the benefits of professionals being able to acquire an entire skillset - and take their exam - in one out-of-office period. The immersive, no-distractions approach really allows them to focus on their learning, rather than feeling they're being called away from the day job. They take exams with the knowledge still 'fresh' and return to work with all the skills they need to progress.

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How much does a Cyber Security Technician apprenticeship cost?

This apprenticeship programme is waiting for formal approval by the Institute for Apprenticeships, when it will be allocated a funding band. We'll confirm costs for this programme once the funding band is assigned, so you can be sure we're working within it. Find more general information about how apprenticeships are paid for below.

What does this cost include?

The breadth and depth of our course content means we deliver knowledge beyond the standard for every apprentice.

Training costs include:

  • A suite of residential training programmes delivered by our skilled Course Instructors
  • First attempts at all examinations required as part of the apprenticeship (plus second attempts at BCS examinations)
  • Online learning from Pluralsight, offering over 3000 video-based courses led by industry experts
  • Continuous support, guidance and advice from your Learning Mentor to help apprentices progress effectively
  • Where applicable, additional classroom training from a menu of vendor courses to broaden apprentices' knowledge and skills even further

Don't see the course you want included in the apprenticeship programme?

We can use our portfolio of over 600 vendor courses to tailor training for larger cohorts of apprentices, including a substantial discount for additional courses. Contact us to find out how we can deliver more value through a bespoke apprenticeship training package.

Are employers or apprentices charged for the accommodation at Firebrand's residential training centre?

There's no additional charge for accommodation and food provided as part of our residential training delivery.

How is the apprenticeship paid for?

Employers with an annual paybill over £3million can finance this training through the Apprenticeship Levy. The diagram below shows how the Levy is calculated:

For employers with an annual paybill under £3million, the government pay 95% of the total training costs, with the employer paying 5% of the total apprenticeship fee.

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Call us to discuss your Firebrand Apprenticeship Now
0800 081 6022