IT Sales Associate


On this IT Sales Associate Skills Bootcamp, you'll attain an understanding of the tools, features and solutions that are adopted within the industry. This foundational knowledge you'll gain through best practices of office-based applications, Microsoft Azure features and benefits for reselling as well as security principles and adoption of Azure for businesses. You'll understand the features and benefits that could be communicated as well the language adopted by IT professionals in relation to administration and deployment to help build an understanding of the products that could be sold when working at a reseller.

Businesses benefit by having highly competent sales people that understand the terminology and adoption of Microsoft Azure so that their clients get the very best information, advice and guidance from delegates.

This pathway is aimed at Level 3 delegates and is 12 weeks.

Firebrand deliver the programme through Online Instructor-Led learning, based on our Lecture | Lab | Review methodology. Delegates will be supplemented with support from our Subject Matter Experts (SMEs), and get full access to an e-learning platform.

Firebrand take sole delivery of the IT Sales Associate Skills Bootcamp provision and will provide the operational infrastructure to recruit learners, deliver training, provide additional support to learners and to access a guaranteed interview with employers who are regularly hiring people with these skills.


Course SC-900T00-A: Microsoft Security, Compliance, and Identity Fundamentals

  • Module 1: Describe the Concepts of Security, Compliance, and Identity
  • Module 2: Describe the concepts and capabilities of Microsoft Identity and Access Management Solutions
  • Module 3: Describe the capabilities of Microsoft Security Solutions
  • Module 4: Describe the Capabilities of Microsoft Compliance Solutions

BCS - International Certificate of Digital Literacy (ICDL)

  • Module 1: IT user fundamentals
  • Module 2: Internet and email
  • Module 3: Word processing
  • Module 4: Spreadsheets
  • Module 5: Presentations
  • Module 6: Databases
  • Module 7: Online collaboration
  • Module 8: Improving productivity
  • Module 9: Project planning
  • Module 10: IT security

Course MB-210T01: Microsoft Dynamics 365 Sales

  • Module 1: Configure Dynamics 365 Sales
  • Module 2: Manage leads and opportunities with Dynamics 365 Sales
  • Module 3: Manage orders and the product catalog with Dynamics 365 Sales
  • Module 4: Manage goals with Dynamics 365 Sales
  • Module 5: Analyze Dynamics 365 Sales data
  • Module 6: Work with Dynamics 365 Sales Insights
  • Module 7: Create surveys with Dynamics 365 Customer Voice

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