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Get the skills needed to support your organisation in implementing and managing an IT Service Management System (ITSMS), based on ISO/IEC 20000-1:2005.
In three days, you'll learn the fundamental Information Technology Service principles, concepts and best practices. You'll also learn how to plan, implement and evaluate an ITSMS, based on ISO 20000
Maybe you're preparing for an ISO 20000-1 certification audit? If so, this course will teach you how to achieve that accreditation.
The ISO 20000 Lead Implementer is a PECB (Professional Evaluation and Certification Board) official course. It's 40% faster than traditional training, and has been developed in-line with:
As of March 2023, PECB have partnered with Credly to offer you the chance of earning a digital badge upon completing your certification.
You'll get one year’s free membership of PECB (Professional Evaluation and Certification Board) - which usually costs around £250. You can also apply for the following certifications, depending on your level of experience:
At the end of the course, you'll be tested on the following modules. After three days, you'll have all the knowledge needed to pass the exam:
You'll sit the following exam during the course:
The exam covers the following topics. Don't be overwhelmed - you'll get all the knowledge you need to pass your exam, during this three-day course:
As well as gaining your ISO 20000 certification, you'll also be provided with a free student manual which you can take home with you. It contains over 450 pages of information and practical examples.
We recommend that you have basic knowledge of ISO 20000, or some knowledge of IT Service Management concepts.
Vi intervjuar alla potentiella deltagare om deras bakgrund, utbildning, certifiering och personliga inställning. Om du kommer igenom denna process så har du riktigt goda möjligheter att klara din certifiering.
Firebrand Training erbjuder en ambitiös utbildningsmiljö som förutsätter att du verkligen dedikerar dig till kursen. Ovanstående förkunskaper är endast vägledande, många deltagare med mindre erfarenhet men med en annan bakgrund eller kunskap har framgångsrikt genomfört sin utbildning hos Firebrand Training.
Om du funderar på huruvida du uppfyller rekommenderade förkunskaper vänligen ring oss på (0)8 44 68 27 85 och prata med en av våra utbildningsrådgivare som kan hjälpa dig.
Här är Firebrand Training recension avsnittet. Sedan 2001 har vi utbildat exakt 134.561 studenter och proffs och bett dem alla att recensera vår Accelerated Learning. För närvarande har, 96,40% sagt att Firebrand överträffade deras förväntningar.
Läs recensioner från avslutade accelereradekurser nedan eller besök Firebrand Stories för skriftliga och videointervjuer med våra tidigare alumni.
"Content very extensive and the material was followed by the tutor to the page. Many quick tests / quizzes which were useful."
Jeff Proctor, Volks Wagen UK. (8/11/2023 (Onsdag) till 10/11/2023 (Fredag))
"Content very extensive and the material was followed by the tutor to the page. Many quick tests / quizzes which were useful."
Jeff Proctor, Volks Wagen UK. (8/11/2023 (Onsdag) till 10/11/2023 (Fredag))
"Best place to train. Your are not disturbed in any way and can focus on the training. Facility er in top very nice accomidations and trainer is awsome in getting all focussed no matter level of skills and competences. I fully recommend Firebrand if you need the best this is it no other can supply better options."
Martin Mathiassen, Erhvervsministeriets Departement. (23/8/2023 (Onsdag) till 25/8/2023 (Fredag))
"Best place to train. Your are not disturbed in any way and can focus on the training. Facility er in top very nice accomidations and trainer is awsome in getting all focussed no matter level of skills and competences. I fully recommend Firebrand if you need the best this is it no other can supply better options."
Martin Mathiassen, Erhvervsministeriets Departement. (23/8/2023 (Onsdag) till 25/8/2023 (Fredag))
"Very full-on and very interesting course."
Jonathan Freedman, Howard Kennedy LLP. (23/8/2023 (Onsdag) till 25/8/2023 (Fredag))
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27/11/2023 (Måndag) |
29/11/2023 (Onsdag) |
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