Get the skills you need to implement Cisco Unified Communications (UC) solutions in just 3 days - that's 40% faster than traditional training.
On this accelerated Implementing Cisco Collaboration Devices (CICD) course, you'll study the administration of end-user interfaces, telephony, mobility and Cisco UC solutions maintenance. Learn and retain information faster through Firebrand's unique Lecture | Lab | Review technique.
You'll also learn how to:
This official course includes Cisco curriculum and 24/7 hands-on lab access - including Discovery and Challenge labs.
You'll also sit exam 210-060 CICD at the Firebrand Training Centre as part of your course.
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1.1 Describe the Cisco Unified Communications components and their functions
1.2 Describe call signalling and media flows
1.3 Describe quality implications of a VoIP network
2.1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
2.2 Create or modify user accounts for Cisco Unified Communications Manager
2.3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI
2.4 Create or modify endpoints for Cisco Unified Communications Manager
2.5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI
2.6 Describe how calling privileges function and how calling privileges impact system features
2.7 Create or modify directory numbers
2.8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
2.9 Enable end users for Cisco Unified IM and Presence
2.10 Verify user features are operational
3.1 Describe user creation options for voice messaging
3.2 Create or modify user accounts for Cisco Unity Connection
3.3 Describe Cisco Unified IM and Presence
3.4 Configure Cisco Unified IM and Presence
4.1 Generate CDR and CMR reports
4.2 Generate capacity reports
4.3 Generate usage reports
4.4 Generate RTMT reports to monitor system activities
4.5 Monitor voicemail usage
4.6 Remove unassigned directory numbers
4.7 Perform manual system backup
5.1 Verify PSTN connectivity
5.2 Define fault domains using information gathered from end user
5.3 Troubleshoot endpoint issues
5.4 Identify voicemail issues and resolve issues related to user mailboxes
5.5 Describe causes and symptoms of call quality issues
5.6 Reset single devices
5.7 Describe how to use phone applications
You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:
Exam 210-060 CICD - Implementing Cisco Collaboration Devices v1.0
In addition to your exam, accommodation and courseware you'll receive:
There are no official prerequisites for this accelerated course but you will benefit from a working knowledge of:
Vi intervjuar alla potentiella deltagare om deras bakgrund, utbildning, certifiering och personliga inställning. Om du kommer igenom denna process så har du riktigt goda möjligheter att klara din certifiering.
Firebrand Training erbjuder en ambitiös utbildningsmiljö som förutsätter att du verkligen dedikerar dig till kursen. Ovanstående förkunskaper är endast vägledande, många deltagare med mindre erfarenhet men med en annan bakgrund eller kunskap har framgångsrikt genomfört sin utbildning hos Firebrand Training.
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26/8/2019 (Måndag) |
28/8/2019 (Onsdag) |
Avslutad |
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10/2/2020 (Måndag) |
12/2/2020 (Onsdag) |
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23/3/2020 (Måndag) |
25/3/2020 (Onsdag) |
Platser tillgängliga |
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4/5/2020 (Måndag) |
6/5/2020 (Onsdag) |
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15/6/2020 (Måndag) |
17/6/2020 (Onsdag) |
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Vi har utbildat 72.589 kursdeltagare under 12 år. Vi har bett alla göra en utvärdering av vår accelererade utbildning. För närvarande har 96,77% sagt att Firebrand överträffat deras förväntningar:
"Well provisioned, clean environment, and kind staff that was always helpful and on hand support."
Alfred Acheampong, Intercall Europe/ West UC. (12/6/2019 till 14/6/2019)
"Bra"
Anonym (11/1/2016 till 16/1/2016)
"mycket nojd kommer att gora nasta kurs med dem"
M.N. (26/10/2015 till 31/10/2015)
"Bra mat långa dagar"
Roger Salminen , Luftfartsverket. (31/8/2015 till 5/9/2015)
"Trivlig miljö och avslappnande miljö, god mat."
Anonym (31/8/2015 till 5/9/2015)
