ITIL® - ITIL® 4 Specialist: High-velocity IT Certification

Duration

Duration:

Just 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

24/6/2024 (Monday)

Overview

The accelerated ITIL® 4 Specialist: High-velocity IT Certification explores the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement. This course will enable traditional practitioners and organizations to update their skills and working methods for the digital era.

This course also focusses on the characteristics of high velocity organisations and demonstrates how ITIL’s operating model, principles and operational practices can be used for digital delivery, from optimisation to radical transformation.

The course will help you to: converge business and IT goals recognize and manage complex adaptive systems bridge the development and operations gap improve performance with Lean, Agile, and DevOps increase the speed and quality of services invest in digital tools and techniques to create value.

In just 2 days, you’ll learn to understand the rapid nature of the digital enterprise and how to co-create resilient and valuable digital services at speed. You’ll also learn how to:

  • Understand the benefits of a less centralised approach to IT service delivery
  • Optimise end-user services and make the right investments for your organisation using the latest digital technology and design thinking
  • Balance working with complex, adaptive systems enabled with flexible practices that adapt to changing environments
  • Demonstrate how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals
  • Utilise new ways of working and approaches to enable small incremental steps to improve services to co-create increased value
  • At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Specialist: High-velocity IT Certification certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

    ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

    Audience

    This course is ideal for:

    • IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.
    • Service Designer; Release Manager; Cloud Architect; DevOps Engineer; Software Developer; Automation Specialist; Test Engineer; Scrum Master; Business Transformation Manager; Applications Engineer; Cloud Software and Network Engineer; IT Operations Manager

    Four reasons why you should sit your course with Firebrand Training

    1. You'll be trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
    2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
    3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
    4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Curriculum

  • Module 1: Course Intro and ITIL 4 Overview
  • Module 2: High-velocity concepts
  • Module 3: Digital Product lifecycle
  • Module 4: High-velocity IT culture
  • Module 5: High-velocity IT Techniques - Valuable investments
  • Module 6: High-velocity IT Techniques - Fast Development
  • Module 7: High-velocity IT Techniques - Resilient Operations
  • Module 8: High-velocity IT Techniques - Co-created value and Assured conformance
  • Module 9: High-velocity IT Summary

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

AXELOS ITIL® 4 Specialist: High-velocity IT Certification exam

  • Duration: 90 minutes
  • Format: Multiple choice
  • Number of questions: Closed book
  • Passing score: 28 out of 40 marks required to pass (70%)

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have:

  • An ITIL 4 Foundation certificate, or have attended and passed ITIL 4 Managing Professional Transition.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call (0)8 44 68 27 85 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,41% have said Firebrand exceeded their expectations:

"Good course materials and explanations by the instructor happy to answer all questions and discuss."
Liz Hutchinson. (18/12/2023 (Monday) to 19/12/2023 (Tuesday))

"Our instructor was extremely knowledgeable on all things ITIL and service management, and clearly very passionate about his work. It was a long syllabus to get into 2 days so at times the pace was quite fast but he was very good at explaining things. A very positive trainer who held the class very well."
Josh Hayes, Cadent. (18/9/2023 (Monday) to 19/9/2023 (Tuesday))

"Our instructor was passionate, gave real life examples, and tips on making the course material relatable and applicable. The breakdown of difficult or complex concepts was appreciated, making the material digestable and understandable across all levels of IT expertise."
Zeshaan Hussain, Cadent Gas Limited. (18/9/2023 (Monday) to 19/9/2023 (Tuesday))

"Good instructor-led training with plentiful real-life examples and linkages back to our ongoing real-time IT environment."
Anonymous. (18/9/2023 (Monday) to 19/9/2023 (Tuesday))

"Thank you for getting me through."
Evelyne Spanner, ERBD. (11/9/2023 (Monday) to 12/9/2023 (Tuesday))

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