Microsoft - Dynamics 365 Commerce Functional Consultant

Duration

Duration:

Just 4 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10/2/2025 (Monday)

Overview

Microsoft Business Applications badge

On this accelerated Microsoft Dynamics 365 Commerce Functional Consultant course, you’ll learn how to configure, deploy and maintain the Dynamics 365 Commerce, and gain a strong understanding of unified commerce business operations.

At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.

In just 4 days, you’ll build knowledge on Distributed Order Management (DOM), including configuring fulfillment profiles, DOM cost components, as well as:

  • Monitoring DOM fulfillment plans and order exceptions
  • DOM management rules and parameters
  • Designing and creating price groups

At the end of this course, you’ll sit exam Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant (currently in beta), and achieve your certification. As a Microsoft Gold Partner for Learning, and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to the Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Next step: Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification

Once you have passed Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant, you’ll be halfway through achieving the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

Both exam MB-340 and MB-300: Microsoft Dynamics 365 Core Finance and Operations are prerequisites to the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

After you pass both exams, you'll automatically receive the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

Audience

This course is ideal if your job role is in any of the following:

  • Administrator
  • Quality assurance
  • DevOps
  • Developer
  • UX designer
  • Solution architect

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 4-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Curriculum

Section 1: Configure Dynamics 365 Commerce Headquarters

  • Module 1: Configure prerequisites and commerce parameters
  • Module 2: Configure additional options
  • Module 3: Manage statements
  • Module 4: Configure Distributed Order Management (DOM)

Section 2: Configure products, prices, discounts, loyalty, and affiliations

  • Module 1: Configure products and merchandising
  • Module 2: Manage pricing
  • Module 3: Manage discounts and promotions
  • Module 4: Manage customers, loyalty, and affiliations

Section 3: Manage Point of Sales (POS) in Dynamics 365 Commerce

  • Module 1: Configure retail stores
  • Module 2: Manage store inventory
  • Module 3: Perform POS operations

Section 4: Configure and manage Dynamics 365 Commerce call centers

  • Module 1: Configure call centers
  • Module 2: Configure continuity orders and installment billing
  • Module 3: Manage call centers

Section 5: Manage e-commerce

  • Module 1: Configure an e-commerce channel
  • Module 2: Manage e-commerce content
  • Module 3: Operate an e-commerce channel

Exam Track

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant - currently in beta

  • Exam code: MB-340
  • Languages: English
  • Domains:
    1. Configure Dynamics 365 Commerce Headquarters (20-25%)
    2. Configure products, prices, discounts, loyalty, and affiliations (20-25%)
    3. Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
    4. Configure and manage Dynamics 365 Commerce call centers (10-15%)
    5. Manage e-commerce (15-20%)

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

There are currently no formal prerequisites for this accelerated course.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call (0)8 44 68 27 85 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,41% have said Firebrand exceeded their expectations:

"Great trainers and facilities, and being away from work & family really helps you focus on the material."
R.C.M., PGI - Protection Group International Ltd.. (22/4/2024 (Monday) to 27/4/2024 (Saturday))

"Excellent training. Material and instructor very good. Good facilities. Preferred method of learning moving forward."
J.B.. (22/4/2024 (Monday) to 27/4/2024 (Saturday))

"The in-person training is always effective. I have never done certification before I have around 20+ yrs of exp and I did my first one with Firebrand. The only reason I passed the exam due to focused time and no distraction."
Arul Jayaraman, Yayati consulting ltd. (22/4/2024 (Monday) to 27/4/2024 (Saturday))

"The course was very interesting and interactive."
Matthew Clulee, Venture Systems Group. (23/4/2024 (Tuesday) to 26/4/2024 (Friday))

"A good training course, with experienced and knowledgeable instructor, reacting to skills and experience level of the class students."
Mike Hilton, WWF-UK. (22/4/2024 (Monday) to 24/4/2024 (Wednesday))

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