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This course is officially recommended by Microsoft as being all you need to gain CRM Online competency. Prepare yourself for Dynamics CRM 2011 in the cloud, in just six days with Firebrand Training.
With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 2011. After completing our course at Firebrand Training, you'll have more than just your certification. You'll have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM system.
This course covers the keys areas involved in implementing Dynamics CRM either as a Microsoft Partner or an end user. For Microsoft partners it includes the three exams required to gain the Dynamics CRM Competency. You and your staff will be able to begin working on Dynamics CRM immediately after completing this 6-day course.
This course provides you with an overview of CRM 2011 functions, including: Dashboards, the new Native Outlook Interface, Connected Experiences, Role Based Access, Teamwork Collaboration and Code in the Cloud.
The goal of our 6 day accelerated Microsoft Dynamics CRM 2011 Online Certification course is to provide IT professionals with the knowledge and skills necessary to configure and administer Microsoft Dynamics CRM 2011. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.
You will learn the following new Microsoft Dynamics CRM 2011 features, which you'll be able to implement as soon as you leave the course:
Cloud computing isn't the future - it's here already. The Microsoft Dynamics CRM 4.0 Online certification is all you need in order to be ready for CRM Online.
Managing Microsoft Dynamics CRM Marketing Automation Applications
Managing Microsoft Dynamics CRM Service Management Applications
Managing Microsoft Dynamics CRM Service Scheduling Applications
Configuring a Microsoft Dynamics CRM Organizational Structure
Managing Users & Teams and Security
Customizing Attributes and Entities
Customizing Relationships and Mappings
Configuring Auditing
Managing Forms, Views, and Charts
Implementing a Microsoft Dynamics CRM Solution
We’ll prepare you for, and test you in, the following exams:
This certification exam measures your ability to understand and articulate how to use, maintain and support Microsoft Dynamics CRM 2011 application including managing Microsoft Dynamics CRM 2011 marketing automation applications, Microsoft Dynamics CRM 2011 sales applications, Microsoft Dynamics CRM 2011 service management applications, and Microsoft Dynamics CRM 2011 services scheduling applications.
Exam Topics Covered
This certification exam measures your ability to understand and articulate how to customize and configure Microsoft Dynamics CRM 2011 including configuring a Microsoft Dynamics CRM organizational structure, managing users & teams and security, customizing attributes and entities, customizing relationships and mappings, configuring auditing, managing forms & views and charts, and implementing a Microsoft Dynamics CRM solution.
Exam Topics Covered
Your accelerated course includes:
You should have a general working knowledge of:
We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
If you have any doubts as to whether you meet the pre-requisites please call (0)8 44 68 27 85 and speak to one of our enrolment consultants, who can help you with a training plan.
We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,63% have said Firebrand exceeded their expectations:
"Firebrand training is the right choice if you want a fork truck option for learning a new skill or want increase your level of knowledge or a certain skill set."
Dom Barrow, Matchriver Analysis. (17/12/2013 (Tuesday) to 22/12/2013 (Sunday))
"My experience here was fantastic, trainers and staff were brilliant. "
Rob Cooksey, Union Street. (21/5/2013 (Tuesday) to 26/5/2013 (Sunday))
"An intense experience, with so much to take in, but all worth it. Instructor very knowledgeable and inspiring."
Christopher Greaves, Esri UK Ltd. (3/2/2013 (Sunday) to 8/2/2013 (Friday))
"I would always look to Firebrand for my training needs. My experience of their support and professionalism is second to none. The facilities here and the little touches that the team provide are just top class. Roll on my next course!!"
Lynnie Gale, LDynamics Ltd. (3/2/2013 (Sunday) to 8/2/2013 (Friday))
"Great way to get up to speed and get qualified. Glad that I did this accelerated learning, it really allows you to focus."
Sam Calverley, AVEVA Solutions LTD. (14/10/2012 (Sunday) to 19/10/2012 (Friday))
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3/2/2025 (Monday) |
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17/3/2025 (Monday) |
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