Microsoft - Certified: Customer Data Platform Specialty | Exam MB-260



Just 3 Days



Classroom / Online / Hybrid

Next date

Next date:

31/7/2023 (Monday)


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At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications and Data & AI (Azure) badges in recognition of our expertise in delivering quality solutions in this specialised business area.

On this accelerated Microsoft Certified: Customer Data Platform Specialty course, you’ll build skills and knowledge in privacy, compliance, consent, security, responsible AI, and data retention policy, and learn how to implement the above practices into your business.

In just 3 days, you’ll gain experience in Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, Microsoft Power Platform and one or more additional Dynamics 365 apps.

At the end of this course, you’ll sit Exam MB-260: Microsoft Customer Data Platform Specialist and achieve your Microsoft Certified: Customer Data Platform Specialty certification. As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 3-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001


  • Module 1: Get started with Dynamics 365 Customer Insights
  • Module 2: Ingest data into Dynamics 365 Customer Insights
  • Module 3: Create a unified customer profile in Dynamics 365 Customer Insights
  • Module 4: Work with Dynamics 365 Customer Insights
  • Module 5: Enrich data and predictions with Dynamics 365 Customer Insights
  • Module 6: Manage external connections with Dynamics 365 Customer Insights

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

Exam MB-260: Microsoft Customer Data Platform Specialist

  • Exam code: MB-260
  • Languages: English
  • Passing score: 700
  • Domains:
    1. Design Customer Insights solutions (5-10%)
    2. Ingest data into Customer Insights (15-20%)
    3. Create customer profiles by unifying data (20-25%)
    4. Implement AI predictions in Customer Insights (5-10%)
    5. Configure measures and segments (15-20%)
    6. Configure third-party connections (15-20%)
    7. Administer Customer Insights (5-10%)

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.


There are currently no formal prerequisites for this accelerated course; however, it is recommended that Delegates have:

  • Familiarity with Dynamics 365 Customer Insights
  • Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call (0)8 52 50 01 66 and speak to one of our enrolment consultants, who can help you with a training plan.


We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,48% have said Firebrand exceeded their expectations:

"I really enjoyed this training. The instructor used many illustrations and examples to convey knowledge. I would certainly use Firebrand again and again. Thanks folks."
Anonymous, Reckitt. (24/4/2023 (Monday) to 29/4/2023 (Saturday))

"Training camp allows to focus and not being disturbed by daily routine"
SL, LnA. (24/4/2023 (Monday) to 29/4/2023 (Saturday))

"Great training at a well suited facility for long hours studying to get a qualification in a short period of time."
Anonymous. (27/4/2023 (Thursday) to 29/4/2023 (Saturday))

"It was my third training with Firebrand and each time I was very satisfied with the content, the process and the result."
Mathias Hemmerling. (24/4/2023 (Monday) to 29/4/2023 (Saturday))

"I enjoyed the broad overview of the subject matter I got here. Speaking with a experienced person of the field gives you great information. In the end I felt more knowledgeable and I''m looking forward to implementing the things in my daily work life."
Sander De Schrijver, Sollitics. (25/4/2023 (Tuesday) to 28/4/2023 (Friday))

Course Dates

Microsoft - Certified: Customer Data Platform Specialty | Exam MB-260




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31/7/2023 (Monday)

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