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ITIL® Managing Across The Lifecycle

- Just 4 Days

Why you need to learn ITIL Managing Across the Lifecycle

ITIL is the framework for IT service delivery. If your organisation is implementing ITIL (IT Infrastructure Library®), it's time to learn how to deliver this IT service. Including the relevant IT practices, tasks and procedures tailored to your organisation.

You'll pass this ITIL Managing Across The Lifecycle certification course 20% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

  • Increase customer satisfaction
  • Improve service availability and turnaround times
  • Improve time-to-market for your products

Build your own course

This exam is worth five ITIL credits towards the ITIL® Expert qualification.

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.


ITIL® and IT Infrastructure Library® are Registered Trade Marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Note: This ITIL® course is provided in conjunction with Thynk an AXELOS accredited training organisation.

See Benefits...

See prices now to find out how much you could save when you train at twice the speed.

Four reasons why you should sit your ITIL course with Firebrand Training

  1. You'll be ITIL trained and certified faster. Learn more on this 4-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your ITIL course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass ITIL first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study ITIL with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 75.356 students saving more than one million hours since 2001

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

  • IT services through best practice, standards and guidance
  • Customer satisfaction, through a more professional approach to service delivery
  • Productivity
  • Use of skills and experience
  • Operating efficiencies
  • Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

See Curriculum...

You’ll learn:

  • Introduction to IT Service Management business and managerial issues
  • Managing the planning and implementation of IT Service Management
  • Management of strategic change
  • Risk management
  • Managerial functions
  • Understanding organizational challenges
  • Lifecycle project assessment
  • Understanding complementary industry guidance

See Exam Track...

You'll sit the following exam:

  • ITIL® Service Lifecycle – Managing Across the Lifecycle

This exam is worth five ITIL credits towards the ITIL® Expert qualification.

See What's Included...

Official Thynk Courseware

  • ITILV3MAL Managing Across the Lifecycle Courseware

Official ITSMF Courseware

  • Service Strategy Key Element Guide ISBN: 978-0113313600
  • Service Design Key Element Guide ISBN: 978-0113313617
  • Service Transition Key Element Guide ISBN: 978-0113313624
  • Service Operation Key Element Guide ISBN: 978-0113313631
  • Continual Service Improvement Key Element Guide ISBN: 978-0113313648

Your accelerated course includes:

  • Accommodation*
  • Meals, unlimited snacks, beverages, tea and coffee*
  • On-site exams**
  • Exam vouchers**
  • Practice tests**
  • Certification Guarantee***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware**
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

See Prerequisites...

This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.

Required professional qualifications

You are required to have achieved a minimum of 17 credits from any combination of ITIL V3 units or a combination of V2 Practitioner and V3 units (including an ITIL® Foundation Certificate in IT Service Management, or v2 to v3 bridge equivalent).

This course completes the ITIL® Capability and Lifecycle qualification programme, and leads to the ITIL® Expert qualification.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call (0)8 52 50 01 66 and speak to one of our enrolment consultants, who can help you with a training plan.

See When...

ITIL® ITIL Course Dates





Book now

24/2/2020 (Monday)

27/2/2020 (Thursday)




29/6/2020 (Monday)

2/7/2020 (Thursday)

Wait list



10/8/2020 (Monday)

13/8/2020 (Thursday)

Limited availability



21/9/2020 (Monday)

24/9/2020 (Thursday)




2/11/2020 (Monday)

5/11/2020 (Thursday)




14/12/2020 (Monday)

17/12/2020 (Thursday)




We've currently trained 75.356 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,78% have said Firebrand exceeded their expectations:

"As ever... - Total immersion - Quality instruction - Focused environment - Excellent service"
Pat Tynan, Rhead. (2/2/2015 to 5/2/2015)

"As per previous training, the instructor demonstrated in-depth, comprehensive knowledge & understanding of the entire subject ensuring there was real-life context to all discussion. I feel I have gained more in depth knowledge to support my work activities, both present and future."
Iain Russell, HSBC. (2/2/2015 to 5/2/2015)

"It delivers exactly what is needed throughout a course with the added bonus of getting instant results."
M. W, Queen Mary University of London. (28/3/2011 to 31/3/2011)

"focused course, no distractions, good facilities, minimum time away from office"
N. A, Mars. (28/3/2011 to 31/3/2011)

"As ever... - Total immersion - Quality instruction - Focused environment - Excellent service"
Pat Tynan, Rhead. (2/2/2015 to 5/2/2015)

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