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Get your MCSA: Windows Server 2012 certification in just 9 days – that’s 40% faster than traditional training. On this accelerated course, you’ll study Microsoft Official Curriculum and sit each MCSA: Windows Server 2012 exam onsite at the Firebrand Training Centre.
Learn how to administer and maintain Windows Server 2012 infrastructure in an enterprise environment. With Firebrand’s unique Lecture | Lab | Review technique, you’ll learn faster and get the knowledge you need to:
With this official Windows Server 2012 training, you'll learn from Firebrand’s Microsoft Certified Trainers (MCTs) and achieve your Windows Server certification 40% faster. This accelerated MCSA: Windows Server 2012 course will give you the fundamental set of skills needed to develop and manage your Windows Server environment.
This accelerated MCSA: Windows Server 2012 course is 40% faster than traditional training. In 9 days, you’ll study Microsoft Official Curriculum and sit the following exams:
The Microsoft MCSA: Windows Server 2012 course is your first step towards earning an MCSE: Cloud Platform and Infrastructure certification.
You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.
Deploying and Managing Windows Server 2012
You'll be introduced to the editions of Windows Server 2012 and the new Windows Server 2012 management tools. This module also covers how to install Windows Server 2012, how to perform post-deployment tasks, and how to perform basic administrative tasks.
Introduction to Active Directory Domain Services
Covers the structure of Active Directory Domain Services (AD DS) and its various components, such as forest, domain, and organisational units (OUs). You'll also get an overview of domain controllers, in addition to choices that are available with Windows Server 2012 for installing AD DS on a server.
Managing Active Directory Domain Services Objects
Describes how to manage user accounts and computer accounts, including how to manage various consumer devices that employees use. This module also covers how to manage an enterprise network by managing groups, and how to delegate administrative tasks to designated users or groups.
Automating Active Directory Domain Services Administration
Describes how to use command line tools and Windows PowerShell to automate AD DS administration. It discusses various command-line tools, Windows PowerShell commands, how to use these tools, as well as commands to modify objects individually and in bulk operations.
This module covers IPv4, the network protocol used on the Internet and on local area networks. You'll learn how to implement an IPv4 addressing scheme and how to troubleshoot network communication. This module also covers how to determine and troubleshoot network-related problems.
Implementing Dynamic Host Configuration Protocol
Covers supporting and troubleshooting a Windows Server–based network infrastructure by deploying, configuring, and troubleshooting the Dynamic Host Configuration Protocol (DHCP) server role.
This module covers name resolution for Windows operating system clients and Windows Server servers. It also covers installing and configuring a DNS Server service and its components.
Discusses the features and benefits of IPv6, how IPv6 affects IPv4 networks, and how to integrate IPv6 into IPv4 networks by using various transition technologies.
Implementing Local Storage
Introduces several different storage technologies. It also discusses how to implement the storage solutions in Windows Server 2012, and how to use the new Storage Spaces feature, which enables you to combine disks into pools that you can configure for automatic management.
Implementing File and Print Services
This module will demonstrate how to provide file and print resources with Windows Server 2012. It describes how to secure files and folders, how to protect previous versions of files and folders by using shadow copies, and how to give workers remote access to corporate files by implementing the new Work Folders role service. It also describes new network printing features that help manage the network printing environment.
Implementing Group Policy
Provides an overview of Group Policy and provides details about how to implement Group Policy.
Securing Windows Servers Using Group Policy Objects
Describes Windows Server 2012 operating system security. It covers how to identify security threats, plan your strategy to mitigate security threats, and secure your Windows Server 2012 infrastructure.
Implementing Server Virtualisation with Hyper-V
Describes virtualisation technologies available on Windows, specifically focusing on the Hyper-V role in Windows Server 2012 and Windows Server 2012 R2. It covers the components of the Hyper-V role, configuring and deploying the role, in addition to and how to configure and manage key components of a Hyper-V implementation, such as Storage and Networking.
Configuring and Troubleshooting Domain Name System
Explains how to configure and troubleshoot DNS, including DNS replication and caching.
Maintaining Active Directory Domain Services
Explains how to implement virtualised domain controllers and read-only domain controller (RODCs). It also explains how to perform common AD DS administrative tasks and manage the AD DS Database.
Managing User and Service Accounts
Explains how to create, configure and automate the creation of user accounts. It also explains how to configure account-related properties of user objects. It further explains how to create and administer Managed Service Accounts.
Implementing a Group Policy Infrastructure
Explains how to implement a GPO infrastructure. This also teaches how to perform common GPO management tasks, and manage GPOs by using Windows PowerShell. It also focuses on troubleshooting the application of GPOs.
Managing User Desktops with Group Policy
Describes how you can use Group Policy Objects (GPOs) to implement desktop environments across your organisation by using Administrative Templates, Folder Redirection, Group Policy preferences, and where applicable, use software deployment to install and update application programs. It is important to know how to use these various GPO features so that you can configure your users’ computer settings properly.
Installing, Configuring, and Troubleshooting the Network Policy Server Role
Explains how to install and configure NPS, RADIUS Clients and servers. It also describes NPS authentication methods. It describe NPS authentication methods and how to monitor and troubleshoot NPS.
Implementing Network Access Protection
This module will teach you how to configure, monitor, and troubleshoot NAP. You'll also learn how NAP can help to protect your network and the various NAP enforcement processes.
Implementing Remote Access
You'll learn how to implement and manage remote access in Windows Server 2012. You will also learn how to implement DirectAccess by using the Getting Started wizard, implement and manage an advanced DirectAccess infrastructure, and implement VPN.
Optimising File Services
Learn about FSRM, configure quotas, file screening, storage reports, implement classification management and file management tasks. This module also describes the components of the DFS and you'll learn how to how to configure DFS namespaces and DFS replication.
Configuring Encryption and Advanced Auditing
Explains how to encrypt files using EFS and configure advanced auditing features.
Deploying and Maintaining Server Images
Explains how to create and manage server images by using Windows Deployment Services
Implementing Update Management
Explains how to use Windows Server Update Services (WSUS) to deploy updates to Windows servers and clients.
Monitoring Windows Server 2012
Explains the monitoring tools available in Windows Server 2012. This module also explains how to use Performance Monitor and monitor events.
Implementing Advanced Network Services
You'll be able to configure advanced features for Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS), and configure IP Address Management (IPAM).
Implementing Advanced File Services
After this module you will be able to configure file services to meet advanced business requirements.
Implementing Dynamic Access Control
Configure Dynamic Access Control (DAC) to manage and audit access to shared files.
Implementing Distributed Active Directory Domain Services Deployments
Plan and implement an Active Directory Domain Services (AD DS) deployment that includes multiple domains and forests.
Implementing Active Directory Domain Services Sites and Replication
You will be able to plan and implement an AD DS deployment that includes multiple locations.
Implementing AD CS
This teaches you how to implement an Active Directory Certificate Services (AD CS) deployment.
Implementing Active Directory Rights Management Services
You will be able to implement an AD RMS deployment.
Implementing and Administering AD FS
You will be able to implement an Active Directory Federation Services (AD FS) deployment.
Implementing Network Load Balancing
You will be able to provide high availability and load balancing for web-based applications by implementing Network Load Balancing (NLB).
Implementing Failover Clustering
You will be able to provide high availability for network services and applications by implementing failover clustering.
Implementing Failover Clustering with Hyper-V
You will be able to deploy and manage Hyper-V virtual machines in a failover cluster.
Implementing Business Continuity and Disaster Recovery
After this module, you will be able to implement a backup and disaster recovery solution based on business and technical requirements
Also as part of the Windows Server 2012 R2 course the content also covers an overview of Windows Azure.
During your Windows Server 2012 training you'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:
Exam 70-410: Installing and Configuring Windows Server 2012
Exam 70-411: Administering Windows Server 2012
Exam 70-412: Configuring Advanced Windows Server 2012 Services
You’ll receive the following Microsoft Official Curriculum (MOC):
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on +44 207 907 1120.
There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.
Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Before attending this accelerated course, you should have:
You should also have experience with:
Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.
Just call us on +44 207 907 1120 and speak to one of our enrolment consultants.
Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 67.286 students and asked them all to review our Accelerated Learning. Currently, 96.64% have said Firebrand exceeded their expectations:
"Have been to Firebrand several times and the training is of a high standard. Great way to get qualified in a short time."
Richard Smith, Redcare (5G Communications). - Microsoft MCSA: Windows Server 2012 R2 (9 days) (13/5/2017 to 21/5/2017)
"Highly engaging trainer! Found the MCSA Server 2012 course to be intense but it was helped along the way with the unique and fun way that the trainer took with his approach to it. Hes very, very knowledgeable in the subject which is helped with live notes to take a way (a first for me!) and provided time to carry out labs to test out what is learnt in theory."
The Vinh Hoang, Agent Provocateur Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (1/4/2017 to 9/4/2017)
"A very informative course, ideal for any server administrator. Covered many areas that my personal studying and experience hadnt reached."
PhIllip Edwards, Telis LTD. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"I love coming to do my training down at Firebrand, this is the 5th time I have been down here and I have always gained lots of experience from the courses. "
N.M. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Having little knowledge before attendance im leaving with much more confidence and understanding."
P.R. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Every one of the instructors Ive had on courses here has been amazing in there own way. They are all experts in the field when it comes to the knowledge required to pass these courses."
Jai Hayes. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Firebrand Training goes into depth on the all the training courses they do, they provide all the information required for exam and do it in such a way that is easy to understand. All the instructors are friendly and always willing to help."
Adam Sells, Hospice in the Weald. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/2/2017 to 5/3/2017)
"Very good training provided by real world instructors; who go beyond what the books teach."
Marc Ralph, Natures Way Foods. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (13/8/2016 to 21/8/2016)
"Well organised. Professional instructors and staff."
Bhai Rai, MOD. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/6/2016 to 3/7/2016)
"The training has been brilliant and the instructor has been great throughout the entire course. I have struggled with the layout of this course as it is very intense however have learned a lot and enjoyed my time here."
Laurie Canner, JSL Computers. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (25/3/2016 to 2/4/2016)
"Good course, detailed and experienced trainer. basic accommodation but clean and does the job. I would recommend the course."
Oliver Hughes, BTG. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)
"Firebrand have an excellent training setup. It is a great environment to learn. They use very professional trainers."
Cliff Ainsworth. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)
"Firebrand is a great place for learning both the theory and Practical implementations. The course layout works well and the tutors are experienced in implementing the technology in real environments so they can relate the course material in real world environments. "
Kristian Cooke, Alfred H Knight Int. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)
"A good experience. Training was provided in an environment with few distractions and adequate facilities to use outside of the classroom. The course material was delivered confidently in a structured way by an approachable instructor who would be quick to offer assistance and clarity when needed. Real world examples of principles and technologies were referred to from his own experience, enabling myself and other students to understand less familiar components of the subject."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)
"The staff at Firebrand have been extremely helpful and supportive. The facilities at Firebrand are first class. I highly recommend Firebrand to anyone looking for accelerated IT training."
Michael Newton, Fenland Laundries Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (27/2/2016 to 6/3/2016)
"The instructors and staff are great, and do everything they can to help you get through your course and exams. The best training i have had.
The training is next level but if you want to learn, this is the place to do it!"
Aaron Macey, mansys. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)
"This was an intense but highly rewarding course. "
Ben McLean. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)
"I got what is expected and had heard about Firebrand. Hard days training and some long days study, but all in a professional way and all Firebrand employees help you. My first time, but I will choose Firebrand again."
Rene Moller. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)
"I have never had such a good experience going on a training having a trainer who actually knows what he is talking about.
You go into exams knowing you are prepared in a very good way by your trainer, giving you tips and letting you know he cares about you."
Maikel Born, IT. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)
"Such a great course delivered by a fantastic Instructor. Never a dull moment which massively helps throughout the duration of the course :)"
Lamar Brownbill, Kyonet-IT Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)
"Very intense but work hard and you get results. Not my first time here and i'll definitely be back again."
Jamie Sevenoaks, Marlborough Information Services. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (23/1/2016 to 31/1/2016)
"I was daunted at the prospect of my first experience of Firebrand Training, but found the atmosphere very friendly & the training extremely comprehensive. I shall remember the course very positively.
David Bennett. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (24/10/2015 to 1/11/2015)
"I recommend Firebrand to anyone no matter what age, you are guaranteed to have a life time time experience and achievement. Self funded and happy."
Oyebanji Oyeniran, IT Consultant. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (24/10/2015 to 1/11/2015)
"The class is an extremely productive atmosphere for learning. I would recommend being prepared beforehand.
Thoroughly enjoyable and would recommend to anybody."
Robert Jamieson, Fenland Laundries Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (24/10/2015 to 1/11/2015)
"When your instructors care as much about you and learning as much as you do, you know you are in the right place."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)
"Probably the best training course I've attended, but also the most demanding."
Jonathan Dakin, Principle Control System Engineer. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)
"I have thoroughly enjoyed my Firebrand experience. My knowledge on the subject has increased considerably thanks to the excellent standard of the instructor. I will definitely be able to apply my new skills to the workplace environment and will certainly be returning to Firebrand in the future. Many thanks to all concerned."
Greg Evans, N/A. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)
"Whilst Firebrand cant give you years of Windows Server experience, in 9 days it can teach you everything you need to fully utilise it back in your workplace environment and also prepare you very well for the three MCSA exams. Having only spent a year at my current company after university, this course took me all the way from the very basics to the advanced features at a good but fast pace. The perfect immersive environment."
Ben Davison, Foursys. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)
"Excellent trainer, great course."
Anonymous - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)
"Did the MCSA 2012 R2 and found it is as advertised. Study environment that is perfect for its goal. Worried at first that it would be a typical setup to just get you through the exam but that is not the case. Even if you do not pass the exams you will walk away from here with the knowledge to pass it later and to implement your knowledge in production environment."
Sami Eddin, Le Meridien Limassol Spa & Resort. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (26/9/2015 to 4/10/2015)
"Tutor was very good at painting a picture of the subject matter and making it easy to absorb. Made a very intense course much easier to manage than I expected!"
Peter Anderson, Keysoft Solutions. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (15/8/2015 to 23/8/2015)
"Firebrand is an excellent training facility with Richard Keep as the instructor on my MCSAWS course he made the 9 day training package. Fun to learn. A difficult course over a short period of time held in an excellent environment."
JeanPaul Spinks. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (15/8/2015 to 23/8/2015)
"Firebrand training is an experience like no other.
It's compact, concise and very very intense but worth it.
Doing this MCSA 2012 R2 I have gained knowledge of things I have never even heard of and I'll be returning to work with ideas that I feel we could implement.
Firebrand training has the resources and facilities to provide very good teaching. You're catered for and looked after by the staff and tutors are there to answer any questions you may have in regards to their chosen field.
If you want to learn fast then this is for you. "
Owain Southren, I-DASH. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (11/7/2015 to 19/7/2015)
"Thoroughly enjoyed my experience at Firebrand, the instructors are very good and would definitely be back for more!"
Grant Kirkby. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (6/6/2015 to 14/6/2015)
"Very intense, but the knowledge gained will prove invaluable."
Philip Bott, Care Monitoring 2000 Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (6/6/2015 to 14/6/2015)
"I approve this."
Szymon Kosecki. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (6/6/2015 to 14/6/2015)
"If you are willing to work hard and do long hours, then I would highly recommend Firebrand. Dont underestimate the amount of work you need to put in though, or the pace of the course.
Pass-rates are low as the exams are still tough (or certainly the MCSA is). You cant expect to turn up and pass, you have to work your socks off and study day and night!
If you do all that, then you can walk away with a certification within the course duration!"
Paul Seamark, Inq Ltd.. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (18/4/2015 to 26/4/2015)
"Although it is an intense workload and you get very fatigued it is still the best fast track option in my opinion. Spending one business week away from work rather than 3 would be beneficial for most people (their companies mostly)."
S.C, Chelsea FC. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (18/4/2015 to 26/4/2015)
"I would highly recommend Firebrand Training to anyone who is serious about further advancing their knowledge or becoming certified in a particular field. The instructors know the product inside out and can teach it in their own style which keeps you engaged throughout the long days. They also have a good understand of the vendors' exam questions and how to interpret them into the theory you have been taught - this was a huge help for me."
Dean Greer, Kainos Software. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (18/4/2015 to 26/4/2015)
"Good training environment with excellent support. Instructors have a wide range of knowledge and all on site staff are friendly and helpful. Course content is good and provides you with all the knowledge required to sit the exams."
David Taylor, AA Projects Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (3/4/2015 to 11/4/2015)
"The course leader was fantastic- knew lots of stuff and taught and explained the content really well. Always happy to explain further or spend time after the course day had finished.
The course is quite pacey with long days - not to be underestimated..."
G.H. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (3/4/2015 to 11/4/2015)
"Very intensive course packed full of in-depth information, squeezed in to 9 days and the possibility of a MCSA! Working knowledge of 2012 is a MUST!"
M.H, Roundway Computer Services Ltd. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (3/4/2015 to 11/4/2015)
"Training was very good and the trainer was very knowledgeable."
John Morganti, Gladstone MRM. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (21/3/2015 to 29/3/2015)
"I've never worked as hard in my life, but its worth it! Top class facility."
Kevin Green, Indigo. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (21/3/2015 to 29/3/2015)
"Over the past 9 days I have gone from a basic understanding of Windows Server 2012 R2, to understanding a large number of the complex underlying elements and features that I never knew existed.
Thanks to the level of knowledge and accessibility of our trainer outside of the course hours, I was able to get the attentiveness that I needed to understand these areas as well as I possibly could. "
Daniel Horton, Parker Software. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (21/3/2015 to 29/3/2015)
"I feel that the course provides all the tools required to pass the exams and a comfortable environment to learn in."
S.M. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (10/1/2015 to 18/1/2015)
"The instructor was excellent, professional, clear and friendly."
Simon Harris. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (10/1/2015 to 18/1/2015)
"I am almost new to Windows server 2012 and to IT support as a whole. At 21 I have been in my current job role for a little over a year. Firebrand allows students to concentrate all day on the course with no other worries. Accommodation and food is all taken care of. The course is intensive which is the best way to learn a subject as vast as this quickly. The instructor is very helpful and available to speak to in class for about 13 hours a day. I am shocked at the amount i have learned and am excited to try some new concepts on my return to work. I have gained basis of knowledge to push my career forward."
Luke Grimbley, Indigo Technologies. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (10/1/2015 to 18/1/2015)
"The Service supplied by Firebrand as a company was very good in itself. The jump from very good to excellent is owed to the instructor.
He presented the course very clearly and with a reassuring confidence that I consider to be the most important aspect of a trainer.
For example, most instructors I have had experience with know the content that they are there to train but struggle with queries outside the course content.
The instructor knew the content inside out and was able to answer nearly every question even when not directly related to the course content. e.g. Networking Standards, 3rd party applications and their interactions with the course content. In the rare event he was unsure of an answer, he would always come back to me with an answer. He clearly has a passion for the technology he trains with and it shows in his presentation. Particularly with the sharing of educational aids that he has created by himself."
Gary Laird, Indigo Technologies. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (10/1/2015 to 18/1/2015)
"Training was intense but well structured - you have everything you need to succeed on this course with minimal distractions. If you want to learn a huge amount in a short period of time, then Firebrand is the way to do it!"
Darren Kirk. - Microsoft MCSA: Windows Server 2012 R2 (9 days) (10/1/2015 to 18/1/2015)