BCS - Foundation Certificate in Business Change

Varighet

Varighet:

Bare 2 dager

Metode

Metode:

klasserommet / på nett / Hybrid

Neste dato

Neste dato:

6/11/2023 (Mandag)

Overview

On this accelerated BCS Foundation Certificate in Business Change course, you will gain an entry-level qualification by understanding the processes and techniques used in delivering business change.

On this course you will develop skills and knowledge to support successful business change programmes within your organisation. You will also understand how to design business changes effectively, including the organisational, people, information, technology and process aspects and attain one of the four modules you need to gain the International Diploma in Business Analysis.

In just 2 days, you’ll learn a broad understanding of business change. You’ll also learn:

  • An appreciation of the principles, processes, roles and approaches involved in business change.
  • How to use information technology to enable business change, and as a driver for business change.
  • How to align the organisation with external and internal influences
  • How to implement business change effectively

At the end of this course, you’ll sit the BCS exam, and achieve your BCS Foundation Certificate in Business Change certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

  • People who want to gain a deep understanding of the many processes, framework, and techniques needed to implement successful business change.
  • Business analysts, business managers and members of their team, business change managers and project managers.

Her er 8 grunner til hvorfor du skal gjennomføre ditt hos Firebrand Training:

  1. Du blir utdannet og sertifisert på bare 2 dager. Hos oss får du din utdanning og sertifisering på rekordtid, en sertifisering du også gjennomfører der og da som en integrert del av den intensive, akselererte utdanningen.
  2. Alt er inkludert. Et engangsbeløp dekker alt kursmaterial, eksamen, kost og losji og tilbyr den mest kostnadseffektive måten å gjennomføre ditt kurs og sertifisering på. Og dette uten noen uannonserte ytterligere kostnader.
  3. Du klarer sertifiseringen første gangen eller kan gå kurset om igjen kostnadsfritt. Det er vår garanti. Vi er sikre på at du vil klare din sertifisering første gangen. Men skulle du mot formodning ikke gjøre det kan du innen et år komme tilbake og kun betale for eventuelle overnattinger og din eksamen. Alt annet er gratis.
  4. Du lærer deg mer.Tradisjonelle utdanningsdager varer fra kl. 09.00 til 16.00 med lange lunsj- og kaffepauser. Hos Firebrand Training får du minst 12 timers effektiv og fokusert kvalitetsutdanning hver dag sammen med din instruktør, uten private eller arbeidsrelaterte, forstyrrende momenter.
  5. Du lærer deg raskere. Vi kombinerer de tre innlæringsmetodene (Presentasjon |Øving| Diskusjon) slik at vi gjennomfører kurset på en måte som sikrer at du lærer deg raskere og lettere.
  6. Du er i sikre hender.Vi har utdannet og sertifisert 134.561 personer, vi er partner med alle de store navn i bransjen og vi har vunnet atskillige utmerkelser, bla. a. "Årets Learning Partner 2010, 2011, 2012, 2013 og 2015” fra Microsoft Danmark og med en vekst på 1430 % siden 2009 er vi årets Gazelle prisvinner på Sjælland, Danmark.
  7. Du lærer deg ikke bare teorien. Vi har videreutviklet kursen og tilbyr flere praktiske øvelser og sikrer på den måten, at du kan bruke dine ferdigheter for å løse daglige praktiske problemstillinger.
  8. Du lærer av de beste. Våre instruktører på er de beste i bransjen og tilbyr en helt unik blanding av kunnskap, praktisk erfaring og pasjon for å lære bort.

Curriculum

Module 1: Business Change Principles (5%)

  • Explain the degrees of business change
  • Venkatraman’s Business Transformation Model
  • Describe the business change lifecycle

Module 2: Business Alignment (20%)

  • Identify the three aspects specific to an organisation with which any business change must align:
    • The external environment
      • The enterprise architecture
      • VMOST (vision, mission, objectives, strategy and tactics)
    • Explain the process and techniques used to develop a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).
    • Techniques to analyse the external environment
    • PESTLE analysis
    • Porters Five Forces analysis
    • Techniques to analyse the internal environment
    • VMOST
    • Resource Audit
    • Describe frameworks used when analysing organisational culture
    • Handy’s Model of Organisational Culture
    • The Cultural Web
    • Describe Hofstede’s Dimensions of National Culture
    • Explain the balanced scorecard, critical success factors (CSF) and key performance indicators (KPI)

    Module 3: Business Improvement Definition (25%)

    • Explain the applicability, advantages and disadvantages of the following investigation techniques:
    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Surveys
    • Document analysis
    • Describe the techniques to analyse the root causes of problems
    • Fishbone (Ishikawa) diagrams
    • Mind Maps
    • Rich Pictures
    • Identify categories of stakeholder: Stakeholder Wheel
    • Explain techniques to analyse and manage stakeholders
    • Power/Interest Grid
    • CATWOE
    • RACI Chart
    • Explain the gap analysis process, comparing existing and target states
    • Explain the process for evaluating options
    • Identifying options
    • Evaluating feasibility: business feasibility, technical feasibility and financial feasibility
    • Describe the contents and structure of a business case
    • Background and objectives
    • Options
    • Categories of costs and benefits
    • Impact assessment
    • Risk assessment
    • Distinguish between investment appraisal techniques
    • Payback
    • Discounted cash flow
    • Internal rate of return
    • Distinguish between the change programme and the change project
    • Requirements
    • Describe requirements definition
    • Describe the Requirements Engineering Framework: Elicitation, Analysis, Validation, Documentation and Management
    • Describe the types of Requirement: General, Technical, Functional and Non Functional
    • Represent the scope of the selected option: Use case diagrams

    Module 4: Business Change Design and Development (20%)

    • Describe the POPIT (People, Organisation, Process, Information and Technology) model
    • People
      • Identify the people related areas to be considered within a Business Change initiative
      • skills
      • recruitment
      • staff development
      • motivation and reward
    • Organisation
      • Describe types of organisational structures by
      • function geography or product
      • flat and tall structures
      • centralised and decentralised
      • Explain the impact of business change on team structures and roles
      • Process
      • Distinguish between a functional and process view
      • Describe the components of a business process model (Swimlane diagram):
        • actors
        • tasks
        • swimlanes
        • process flow
        • initiating business event
        • decisions
        • outcome
          • Distinguish between current (as is) and improved (to be) business process models.
          • Information:
          • Explain the rationale for data modelling
          • Describe the components of a Class Model o classes o attributes o associations
          • Technology:
          • Explain the advantages and disadvantages of bespoke software development and off-the-shelf software package procurement
          • Describe the Waterfall lifecycle
          • Describe the Agile approach to software development
          • iterative development
          • incremental delivery
          • Describe testing in the business change process
          • Describe the extended “V” model.

          Module 5: Business Change Implementation (15%)

          • Explain business readiness assessment
          • POPIT model
          • Force Field Analysis
          • Kotter approach to change
          • Describe the process for implementing the solution
          • Implementation approaches
          • Direct changeover (or “big bang”)
          • pilot
          • parallel running
          • phased
          • Lewin’s Model of Organisational Change – unfreeze, transition, freeze
          • Explain responses to change
          • Emotional impact of changes: SARAH model
          • The conscious competence learning model
          • Explain the purpose of post-implementation review

          Module 6: Benefits Management and Realisation (15%)

          • Describe benefits management process/lifecycle
          • Describe benefits categories
          • financial
          • quantifiable
          • measurable
          • observable
          • Describe the role of the Benefit Owner
          • Describe the contents of the benefits plan
          • Explain the purpose, conduct and outcomes of a benefits review

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

BCS Foundation Certificate in Business Change exam

  • Duration: 60 mins
  • Format: ‘closed book’ with 40 multiple choice questions
  • Number of questions: 40
  • Passing score: Pass mark is 65% (26/40)

What's Included

Prerequisites

There are no prerequisites to attend this accelerated course.

Anmeldelser

Vi har lært opp 134.561 personer på 12 år. Vi ba dem om å anmelde vår akselererte opplæring. Akkurat nå har 96,46% angitt at Firebrand overgikk forventningene:

"The instructor was brilliant!"
Mohsin Mazhar, BT. (21/8/2023 (Mandag) til 24/8/2023 (Torsdag))

"Informative and engaging. Thanks!"
Craig Dootson, Service Care Solutions. (21/8/2023 (Mandag) til 24/8/2023 (Torsdag))

"Training provided is great, instructor is knowledgeable"
Anonymous. (21/8/2023 (Mandag) til 24/8/2023 (Torsdag))

"Very intense but useful experience. I will be able to take back the skills I have learnt to my job role!"
James Chidgey, Gallagher. (21/8/2023 (Mandag) til 24/8/2023 (Torsdag))

"Good course great location"
Madison Allard, Bt. (21/8/2023 (Mandag) til 24/8/2023 (Torsdag))

Kursdatoer

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22/5/2023 (Mandag)

23/5/2023 (Tirsdag)

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25/9/2023 (Mandag)

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6/11/2023 (Mandag)

7/11/2023 (Tirsdag)

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