Microsoft - 365 Certified: Teams Support Engineer Associate | Exam MS-740

Duration

Duration:

Just 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

27/6/2022 (Monday)

Overview

On this accelerated Microsoft 365 Certified: Teams Support Engineer Associate course, you’ll become responsible for designing, implementing and managing the Microsoft Teams environment in your business.

In just 2 days, you’ll build knowledge on a range of Microsoft Teams principles and practices including troubleshooting deployments, tuning performance, collecting and analysing telemetry and logging data.

At the end of this course, you’ll sit Exam MS-740: Troubleshooting Microsoft Teams (currently in beta) and achieve your Microsoft 365 Certified: Teams Support Engineer Associate certification.

As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Audience

This course is ideal for:

  • Administrator
  • Systems Administrator
  • Support Engineer

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 122.444 students saving more than one million hours since 2001

Curriculum

  • Section 1: Troubleshoot Microsoft Teams voice issues
    • Module 1: Troubleshoot audio and video flow issues
    • Module 2:Troubleshoot direct routing issues
  • Section 2: Troubleshoot issues with Microsoft Teams meetings and live events
    • Module 1: Troubleshoot live events issues
    • Module 2: Configure and troubleshoot Teams services
    • Module 3: Troubleshoot Teams client issues
    • Module 4: Troubleshoot messaging issues
  • Section 3: Troubleshoot federation issues
    • Module 1: Troubleshoot issues interoperating with Skype for Business
  • Section 4: Troubleshoot issues signing into Microsoft Teams
    • Module 1: Troubleshoot account and network issues
    • Module 2: Troubleshoot member sign-in issues
    • Module 3: Troubleshoot guest access issues
  • Section 5: Troubleshoot teams and channels
    • Module 1: Troubleshoot issues with apps
    • Module 2: Troubleshoot issues with public and private channels
  • Section 6: Troubleshoot issues with files
    • Module 1: Troubleshoot person-to-person (P2P) private chat file issues including access and sharing

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MS-740: Troubleshooting Microsoft Teams - currently in beta

  • Exam code: MS-740
  • Languages: English
  • Domains:
    1. Troubleshoot Microsoft Teams voice issues (15-20%)
    2. Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
    3. Troubleshoot federation issues (10-15%)
    4. Troubleshoot issues signing into Microsoft Teams (15-20%)
    5. Troubleshoot teams and channels (10-15%)
    6. Troubleshoot issues with files (15-20%)

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Prerequisites

Before attending this course, you should have experience in unified communications and Microsoft Teams. You should also have knowledge in:

  • Azure fundamentals
  • Telephony
  • PowerShell
  • Data storage technologies
  • APIs
  • App security
  • Authentication and authorization
  • Security and compliance information,
  • Debugging, performance tuning, and monitoring

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 21 96 61 82 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 122.444 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,63% have said Firebrand exceeded their expectations:

"Great training! Really intensive and covered the course really well."
Syed Pasha Adam Shah. (18/10/2021 (Monday) to 21/10/2021 (Thursday))

"Firebrand is the only training provider I trust to part with my own money for!"
PS. (18/10/2021 (Monday) to 21/10/2021 (Thursday))

"I found the course very informative and the instructor explained things very clearly which made a lot of sense."
Chris Holtz. (18/10/2021 (Monday) to 21/10/2021 (Thursday))

"Great training given by the tutor. Clear in his explanations and assisting the attendees where needed. Big thumbs up!"
Anonymous. (6/9/2021 (Monday) to 8/9/2021 (Wednesday))

"The instructor was excellent. Many thanks!"
Anonymous. (3/9/2021 (Friday) to 3/9/2021 (Friday))

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