ITIL® - ITIL® 4 Specialist: High-velocity IT Certification

Varighet

Varighet:

Bare 2 dager

Metode

Metode:

klasserommet / på nett / Hybrid

Neste dato

Neste dato:

24/6/2024 (Mandag)

Overview

The accelerated ITIL® 4 Specialist: High-velocity IT Certification explores the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement. This course will enable traditional practitioners and organizations to update their skills and working methods for the digital era.

This course also focusses on the characteristics of high velocity organisations and demonstrates how ITIL’s operating model, principles and operational practices can be used for digital delivery, from optimisation to radical transformation.

The course will help you to: converge business and IT goals recognize and manage complex adaptive systems bridge the development and operations gap improve performance with Lean, Agile, and DevOps increase the speed and quality of services invest in digital tools and techniques to create value.

In just 2 days, you’ll learn to understand the rapid nature of the digital enterprise and how to co-create resilient and valuable digital services at speed. You’ll also learn how to:

  • Understand the benefits of a less centralised approach to IT service delivery
  • Optimise end-user services and make the right investments for your organisation using the latest digital technology and design thinking
  • Balance working with complex, adaptive systems enabled with flexible practices that adapt to changing environments
  • Demonstrate how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals
  • Utilise new ways of working and approaches to enable small incremental steps to improve services to co-create increased value
  • At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Specialist: High-velocity IT Certification certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

    ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

    Audience

    This course is ideal for:

    • IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.
    • Service Designer; Release Manager; Cloud Architect; DevOps Engineer; Software Developer; Automation Specialist; Test Engineer; Scrum Master; Business Transformation Manager; Applications Engineer; Cloud Software and Network Engineer; IT Operations Manager

    Her er 8 grunner til hvorfor du skal gjennomføre ditt hos Firebrand Training:

    1. Du blir utdannet og sertifisert på bare 2 dager. Hos oss får du din utdanning og sertifisering på rekordtid, en sertifisering du også gjennomfører der og da som en integrert del av den intensive, akselererte utdanningen.
    2. Alt er inkludert. Et engangsbeløp dekker alt kursmaterial, eksamen, kost og losji og tilbyr den mest kostnadseffektive måten å gjennomføre ditt kurs og sertifisering på. Og dette uten noen uannonserte ytterligere kostnader.
    3. Du klarer sertifiseringen første gangen eller kan gå kurset om igjen kostnadsfritt. Det er vår garanti. Vi er sikre på at du vil klare din sertifisering første gangen. Men skulle du mot formodning ikke gjøre det kan du innen et år komme tilbake og kun betale for eventuelle overnattinger og din eksamen. Alt annet er gratis.
    4. Du lærer deg mer.Tradisjonelle utdanningsdager varer fra kl. 09.00 til 16.00 med lange lunsj- og kaffepauser. Hos Firebrand Training får du minst 12 timers effektiv og fokusert kvalitetsutdanning hver dag sammen med din instruktør, uten private eller arbeidsrelaterte, forstyrrende momenter.
    5. Du lærer deg raskere. Vi kombinerer de tre innlæringsmetodene (Presentasjon |Øving| Diskusjon) slik at vi gjennomfører kurset på en måte som sikrer at du lærer deg raskere og lettere.
    6. Du er i sikre hender.Vi har utdannet og sertifisert 134.561 personer, vi er partner med alle de store navn i bransjen og vi har vunnet atskillige utmerkelser, bla. a. "Årets Learning Partner 2010, 2011, 2012, 2013 og 2015” fra Microsoft Danmark og med en vekst på 1430 % siden 2009 er vi årets Gazelle prisvinner på Sjælland, Danmark.
    7. Du lærer deg ikke bare teorien. Vi har videreutviklet kursen og tilbyr flere praktiske øvelser og sikrer på den måten, at du kan bruke dine ferdigheter for å løse daglige praktiske problemstillinger.
    8. Du lærer av de beste. Våre instruktører på er de beste i bransjen og tilbyr en helt unik blanding av kunnskap, praktisk erfaring og pasjon for å lære bort.

Curriculum

  • Module 1: Course Intro and ITIL 4 Overview
  • Module 2: High-velocity concepts
  • Module 3: Digital Product lifecycle
  • Module 4: High-velocity IT culture
  • Module 5: High-velocity IT Techniques - Valuable investments
  • Module 6: High-velocity IT Techniques - Fast Development
  • Module 7: High-velocity IT Techniques - Resilient Operations
  • Module 8: High-velocity IT Techniques - Co-created value and Assured conformance
  • Module 9: High-velocity IT Summary

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

AXELOS ITIL® 4 Specialist: High-velocity IT Certification exam

  • Duration: 90 minutes
  • Format: Multiple choice
  • Number of questions: Closed book
  • Passing score: 28 out of 40 marks required to pass (70%)

What's Included

Prerequisites

Before attending this accelerated course, you should have:

  • An ITIL 4 Foundation certificate, or have attended and passed ITIL 4 Managing Professional Transition.

Anmeldelser

Vi har lært opp 134.561 personer på 12 år. Vi ba dem om å anmelde vår akselererte opplæring. Akkurat nå har 96,41% angitt at Firebrand overgikk forventningene:

"Good course materials and explanations by the instructor happy to answer all questions and discuss."
Liz Hutchinson. (18/12/2023 (Mandag) til 19/12/2023 (Tirsdag))

"Our instructor was extremely knowledgeable on all things ITIL and service management, and clearly very passionate about his work. It was a long syllabus to get into 2 days so at times the pace was quite fast but he was very good at explaining things. A very positive trainer who held the class very well."
Josh Hayes, Cadent. (18/9/2023 (Mandag) til 19/9/2023 (Tirsdag))

"Our instructor was passionate, gave real life examples, and tips on making the course material relatable and applicable. The breakdown of difficult or complex concepts was appreciated, making the material digestable and understandable across all levels of IT expertise."
Zeshaan Hussain, Cadent Gas Limited. (18/9/2023 (Mandag) til 19/9/2023 (Tirsdag))

"Good instructor-led training with plentiful real-life examples and linkages back to our ongoing real-time IT environment."
Anonymous. (18/9/2023 (Mandag) til 19/9/2023 (Tirsdag))

"Thank you for getting me through."
Evelyne Spanner, ERBD. (11/9/2023 (Mandag) til 12/9/2023 (Tirsdag))

Kursdatoer

Start

Slutt

Kapasitet

Plass

Registrer deg

19/2/2024 (Mandag)

20/2/2024 (Tirsdag)

Ferdig - Gi tilbakemelding

-

 

24/6/2024 (Mandag)

25/6/2024 (Tirsdag)

Venteliste

Landsdekkende

 

5/8/2024 (Mandag)

6/8/2024 (Tirsdag)

Begrenset kapasitet

Landsdekkende

 

16/9/2024 (Mandag)

17/9/2024 (Tirsdag)

Ledige plasser

Landsdekkende

 

28/10/2024 (Mandag)

29/10/2024 (Tirsdag)

Ledige plasser

Landsdekkende

 

9/12/2024 (Mandag)

10/12/2024 (Tirsdag)

Ledige plasser

Landsdekkende

 

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