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The accelerated AXELOS ITIL® 4 Specialist: Create, Deliver and Support Certification course, is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities.
This course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services.
The course agenda covers the following ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL’s new service value system (SVS) business model:
In just 3 days, you’ll learn to understand how to plan and build a service value stream to create, deliver, and support services. You’ll also:
At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Specialist: Create, Deliver and Support Certification certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.
ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This course is ideal for:
At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Before attending this accelerated course, you should have attained your ITIL 4 Foundation certificate.
Vi har lært opp 134.561 personer på 12 år. Vi ba dem om å anmelde vår akselererte opplæring. Akkurat nå har 96,41% angitt at Firebrand overgikk forventningene:
"Good course materials and explanations by the instructor happy to answer all questions and discuss."
Liz Hutchinson. (18/12/2023 (Mandag) til 19/12/2023 (Tirsdag))
"Our instructor was extremely knowledgeable on all things ITIL and service management, and clearly very passionate about his work. It was a long syllabus to get into 2 days so at times the pace was quite fast but he was very good at explaining things. A very positive trainer who held the class very well."
Josh Hayes, Cadent. (18/9/2023 (Mandag) til 19/9/2023 (Tirsdag))
"Our instructor was passionate, gave real life examples, and tips on making the course material relatable and applicable. The breakdown of difficult or complex concepts was appreciated, making the material digestable and understandable across all levels of IT expertise."
Zeshaan Hussain, Cadent Gas Limited. (18/9/2023 (Mandag) til 19/9/2023 (Tirsdag))
"Good instructor-led training with plentiful real-life examples and linkages back to our ongoing real-time IT environment."
Anonymous. (18/9/2023 (Mandag) til 19/9/2023 (Tirsdag))
"Thank you for getting me through."
Evelyne Spanner, ERBD. (11/9/2023 (Mandag) til 12/9/2023 (Tirsdag))
Start |
Slutt |
Kapasitet |
Plass |
Registrer deg |
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19/2/2024 (Mandag) |
21/2/2024 (Onsdag) |
Ferdig - Gi tilbakemelding |
- |
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24/6/2024 (Mandag) |
26/6/2024 (Onsdag) |
Venteliste |
Landsdekkende |
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5/8/2024 (Mandag) |
7/8/2024 (Onsdag) |
Begrenset kapasitet |
Landsdekkende |
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16/9/2024 (Mandag) |
18/9/2024 (Onsdag) |
Ledige plasser |
Landsdekkende |
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28/10/2024 (Mandag) |
30/10/2024 (Onsdag) |
Ledige plasser |
Landsdekkende |
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9/12/2024 (Mandag) |
11/12/2024 (Onsdag) |
Ledige plasser |
Landsdekkende |
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