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ITIL® - 4 Strategist Direct, Plan and Improve

Duration

Duration:

Only 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

28/6/2021 (Monday)

Overview

On this accelerated ITIL 4 Strategist Direct Plan and Improve course, you’ll learn how to create an adaptable and transitional IT environment with a strong and effective strategic direction.

In just 3 days, you'll discover how Agile and Lean practices can be used to create practical and strategic methods of planning and delivering continual improvement. Learn how to:

  • Direct, plan and improve value streams and practices
  • Utilise the role of governance, risk and compliance, and how to integrate these principles and methods into the service value system
  • Use the key principles and methods of continual improvement

You'll get access to official courseware and learn from certified instructors as Firebrand are an AXELOS Accredited Training Organisation. At the end of your course, you'll sit the official exam and achieve your ITIL 4 Strategist Direct Plan and Improve certification.

If you're a manager responsible for the IT strategy of your business or for developing a continually improving team, this course is ideal for you.

Through Firebrand's Lecture | Lab | Review methodology, you'll learn at twice the speed in a distraction-free environment. Get your ITIL 4 Strategist Direct Plan and Improve certification in just 3 days and be one step closer to achieving the ITIL 4 Managing Professional or the ITIL 4 Strategic Leader.


The ITIL 4 Managing Professional explained


The ITIL 4 Strategist Direct Plan and Improve is 1 of 4 modules of the ITIL 4 Managing Professional (ITIL MP) certification, designed to help you achieve IT efficiency in your business.

Certify in all 4 modules to become an ITIL MP:


The ITIL 4 Strategic Leader explained


This course is also 1 of 2 modules of the ITIL 4 Strategic Leader (ITIL SL) certification, designed for you to learn how IT influences and directs business strategy.

Certify in both modules to become an ITIL SL:

ITIL 4 Strategist Direct Plan and Improve is the only course that applies to both certifications.  

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified in just 3 days. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  4. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 103079 professionals, and we’re partners with all of the big names in the business

Benefits

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Curriculum

Module 1: Understand the key concepts of Direct, Plan, and Improve

Module 2: Understand the scope of what is to be directed/planned and how to use key principles and methods of planning

  • Learn how to cascade goals and requirements
  • Learn how to define effective policies, controls, and guidelines
  • Learn how to place decision-making authority at the correct level

Module 3: Understand the role of governance, risk, and compliance (GRC) and how to integrate with the service value system (SVS)

Module 4: Discover how to use the key principles and methods of continual improvement for all types of improvements

  • Learn how to use the ITIL continual improvement model to improve the service value system
  • Learn how to identify assessment objectives, outputs requirements, and criteria as well as how to select an appropriate assessment for a particular situation
  • Learn how to define and prioritise desired outcomes
  • Learn how to build, justify, and sell a business case
  • Learn how to conduct improvement reviews and how to embed continual improvement at all levels of the SVS

Module 5: Discover how to use the key principles of organisational change management to

  • Identify and manage different stakeholder types
  • Learn how to establish effective channels for feedback and communication
  • Learn how to develop effective interfaces across the value chain

Module 6: Understand how to use the key principles and methods of measurement and reporting in directing, planning, and improvement

Module 7: Learn how to direct, plan, and improve value streams and practices

  • Understand the differences between value streams and practices while learning how to select and use the appropriate techniques to direct, plan, and improve them

Exam Track

As part of your accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

  • ITIL 4 Strategist Direct Plan and Improve
    • Format: Multiple choice
    • Duration: 90 minutes
    • Number of questions: 40
    • Passing score: 70%

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Prerequisites

To achieve your ITIL 4 Strategist Direct Plan and Improve certification, you must possess the ITIL 4 Foundation certification.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 103079 students and asked them all to review our Accelerated Learning. Currently, 96.67% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Straight forward - to the point with a clear and funny instructor. Recommended!"
Hampus Siroky. (26/6/2017 (Monday) to 27/6/2017 (Tuesday))

"The trainer was very informative without going into too much detail and provided good examples and a good amount of interaction."
A.S., Itec Group LTD. (4/3/2021 (Thursday) to 5/3/2021 (Friday))

"As expected, the training is to a high standard, which they are confident about. I used the Online Instructor Lead OIL training system, along with other on-site students and was pleasantly surprised at how well it was run. This had the same level of interaction as I would have had, if I had attended site also. Whilst it was a very intense course, I would recommend the Firebrand course to others wishing qualify."
Ruben Camacho, Sony Professional Solutions. (4/3/2021 (Thursday) to 5/3/2021 (Friday))

"The trainer was polite, helpful, and very professional. He engaged closely with everybody''s progress during the course, encouragec participation, and was always willing to answer any questions. What might seem like hard to understand ITIL language is translated into easy an to understand structure."
Gregory George, WPP IT. (4/3/2021 (Thursday) to 5/3/2021 (Friday))

"The instructor did a fantastic job in delivering the ITILv4 Foundation course content!"
S.P.. (4/3/2021 (Thursday) to 5/3/2021 (Friday))

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