Microsoft - Dynamics CRM 2016 Customisation and Configuration

Looptijd

Looptijd:

Slechts 4 dagen

Methode

Methode:

Klas / Online / Hybride

Volgende datum

Volgende datum:

24/6/2024 (Maandag)

Overview

On this accelerated 4 day Microsoft Dynamics CRM 2016 Customisation and configuration course you’ll learn how to customise the Dynamics CRM 2016 system to meet the specific needs of your business.

You’ll start by learning to configure the Dynamics CRM 2016’s settings to help manage your business processes more effectively. You’ll move on to managing and customising entity relationships and field configuration. Plus, you’ll learn to manage business rules, workflows and business process flows. These skills will help you tailor Dynamics CRM 2016 to perform company and team specific actions.

Guided by your expert Microsoft Certfied Trainer, you’ll use exclusive Firebrand curriculum. You’ll also use Firebrand’s unique Lecture | Lab | Review technique, immersing you in topics including:

  • Configure Dynamics CRM settings
  • Implement entity relationships
  • Implement and manage workflows, dialogs and custom actions

These modules, and more, will prepare you to sit the MB2-712 Microsoft Dynamics CRM 2016 Customisation and Configuration exam on site as part of the course, covered by our Certification Guarantee.

Passing exam MB2-712 previously resulted in achieving the Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

This accelerated course is most suitable for system administrators, implementation consultants and technical support staff interested in customisation and configuration of Microsoft Dynamics CRM in their business.

Zeven redenen waarom jij voor jouw Dynamics CRM 2016 Customisation and Configuration cursus voor Firebrand kiest:

  1. Jij zal in slechts 4 dagen Dynamics CRM 2016 Customisation and Configuration gecertificeerd zijn. Doordat onze cursussen residentieel zijn kunnen wij langere lesdagen aanbieden en zal je tijdens je verblijf volledig gefocust zijn op jouw cursus
  2. Onze Dynamics CRM 2016 Customisation and Configuration cursus is all-inclusive. Cursusmaterialen, accommodatie en maaltijden zijn inbegrepen.
  3. Slaag de eerste keer voor Dynamics CRM 2016 Customisation and Configuration of train gratis opnieuw.Op basis van onze certificeringsgarantie kun je voor het geval je de eerste keer niet slaagt binnen een jaar terugkomen en opnieuw trainen. Je betaalt dan alleen voor accommodatie en examens. De andere kosten zijn inbegrepen.
  4. Je zal meer over Dynamics CRM 2016 Customisation and Configuration leren. Waar opleidingen elders doorgaans van 9:00 tot 17:00 duren, kan je bij Firebrand Training rekenen op 12 uur training per dag!
  5. Je zal Dynamics CRM 2016 Customisation and Configuration sneller beheersen. Doordat onze cursussen residentieel zijn word je in korte tijd ondergedompeld in de theorie. Hierdoor zal je volledig gefocust zijn op de cursus en zal je sneller de theorie en praktijk beheersen.
  6. Je zal voor Dynamics CRM 2016 Customisation and Configuration studeren bij de beste training provider. Firebrand heeft het Q-For kwaliteitlabel, waarmee onze standaarden en professionaliteit op het gebied van training erkend worden. We hebben inmiddels 134561 professionals getraind en gecertificeerd!
  7. Je gaat meer doen dan alleen de cursusstof van Dynamics CRM 2016 Customisation and Configuration bestuderen. We maken gebruik van laboratoria, case-studies en oefentests, om ervoor te zorgen dat jij jouw nieuwe kennis direct in jouw werkomgeving kan toepassen.

Benefits

Curriculum

Configure Microsoft Dynamics CRM (25%)

  • Configure Dynamics CRM settings
    • Configure auditing, document management, and collaboration; configure business units; perform user management; configure email; manage teams
  • Manage Dynamics CRM security
    • Understand security roles; define permissions and privileges; configure access levels; configure security roles; assign security roles; work with multiple security roles; manage access; manage security hierarchy

Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields (27%)

  • Manage Dynamics CRM entities
    • Manage entity ownership; manage entity properties; understand system and custom entities
  • Configure field customisations
    • Understand and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons
  • Implement entity relationships
    • Understand relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles

Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualisations (24%)

  • Create and manage Dynamics CRM solutions
    • Understand solution components; identify solution types; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions
  • Customise Dynamics CRM forms
    • Understand the form structure; build a form; use specialised form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customisations and mobile clients
  • Implement Dynamics CRM views and visualisations
    • Understand view types; manage system, public, and personal views; create, modify, and delete views; customise views; customise charts; customise dashboards; use themes

Implement business rules, workflows, and business process flows (24%)

  • Implement and manage business rules
    • Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions
  • Implement and manage workflows, dialogs, and custom actions
    • Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
  • Implement and manage business process flows
    • Understand business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows

Exam Track

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

  • MB2-712: Microsoft Dynamics CRM 2016 Customisation and Configuration

Passing exam MB2-712 previously resulted in achieving the Microsoft Specialist: Dynamics CRM 2016 Customisation and Configuration certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

What's Included

Prerequisites

To be suitable to attend this accelerated course, it is recommended you possess a working understanding of:

  • Dynamics CRM 2011 or later versions
  • Software development process and principles
  • Relational database principles
  • Business processes such as sales and customer service

Weet je niet zeker of je aan de vereisten voldoet? Maak je geen zorgen. Jouw trainingsadviseur bespreekt jouw achtergrond met je om te begrijpen of deze cursus geschikt is voor je.

Beoordelingen

Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 134561 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.41% ons te beoordelen als 'boven verwachting'


"If you are prepared to attend an intense training course, Firebrand is for you. After 3 days of training, I gained a huge amount of knowledge. Just be ready to learn! And take your skills to the next level."
Mark Cunningham, Capgemini. (16/5/2017 (Dinsdag) t/m 19/5/2017 (Vrijdag))

"Firebrand provides great training with brilliant instructors. The course was enjoyable and the resources I had access to were fantastic"
Azimuth Jenkins, Capgemini. (16/5/2017 (Dinsdag) t/m 19/5/2017 (Vrijdag))

"Very intense course, but very enjoyable. I met some great people, including our instructor and learned a great amount in a short time. Facilities are fantastic, food amazing. Overall a thumbs up! "
Kay Duddy, SSAFA. (14/11/2016 (Maandag) t/m 17/11/2016 (Donderdag))

"The Firebrand training was excellent, with a knowledgeable tutor who was able to share his experience in a highly interactive classroom environment. I have come away from the training with a lot more experience and knowledge that I can apply in my workplace"
Ryan Maclean, Oil & Gas UK. (14/11/2016 (Maandag) t/m 17/11/2016 (Donderdag))

"Very well structured! I found the course very useful and the instructor explained everything very well"
AN. (19/3/2024 (Dinsdag) t/m 21/3/2024 (Donderdag))

Cursusdata

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19/2/2024 (Maandag)

22/2/2024 (Donderdag)

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