ITIL® V3 Intermediate Level: Service Capability - Release, Control and Validation

- Slechts 3 dagen

Why you need to learn ITIL Service Capability

ITIL is the framework for IT service delivery. If your organisation is implementing ITIL (IT Infrastructure Library®), it's time to learn how to deliver this IT service. Including the relevant IT practices, tasks and procedures tailored to your organisation.

You'll pass this ITIL V3 Intermediate Level: Service Capability - Release, Control and Validation certification course 20% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

  • Increase customer satisfaction
  • Improve service availability and turnaround times
  • Improve time-to-market for your products

Build your own course

This certification course is worth four ITIL credits towards the ITIL® Expert qualification.

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.

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ITIL® and IT Infrastructure Library® are Registered Trade Marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Note: This ITIL® course is provided in conjunction with Thynk an AXELOS accredited training organisation.

Zie Benefits...

Bekijk nu de prijzen om erachter te komen hoeveel je kunt besparen als je tweemaal zo snel traint.

Zeven redenen waarom jij voor jouw ITIL Capability cursus voor Firebrand kiest:

  1. Jij zal in slechts 3 dagen ITIL Capability getrained zijn. Doordat onze cursussen residentieel zijn kunnen wij langere lesdagen aanbieden en zal je tijdens je verblijf volledig gefocust zijn op jouw cursus
  2. Onze ITIL Capability cursus is all-inclusive. Cursusmaterialen, examen, accommodatie en maaltijden zijn inbegrepen.
  3. Slaag de eerste keer voor ITIL Capability of train gratis opnieuw.Op basis van onze certificeringsgarantie kun je voor het geval je de eerste keer niet slaagt binnen een jaar terugkomen en opnieuw trainen. Je betaalt dan alleen voor accommodatie en examens. De andere kosten zijn inbegrepen.
  4. Je zal meer over ITIL Capability leren. Waar opleidingen elders doorgaans van 9:00 tot 17:00 duren, kan je bij Firebrand Training rekenen op 12 uur training per dag!

  5. Je zal ITIL Capability sneller beheersen. Doordat onze cursussen residentieel zijn word je in korte tijd ondergedompeld in de theorie. Hierdoor zal je volledig gefocust zijn op de cursus en zal je sneller de theorie en praktijk beheersen.
  6. Je zal voor ITIL Capability studeren bij de beste training provider. Firebrand heeft het Q-For kwaliteitlabel, waarmee onze standaarden en professionaliteit op het gebied van training erkend worden. We hebben inmiddels 72,589 professionals getraind en gecertificeerd!
  7. Je gaat meer doen dan alleen de cursusstof van ITIL Capability bestuderen. We maken gebruik van laboratoria, case-studies en oefentests, om ervoor te zorgen dat jij jouw nieuwe kennis direct in jouw werkomgeving kan toepassen.

Bekijk nu de prijzen om erachter te komen hoeveel je kunt besparen als je tweemaal zo snel traint.

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

  • IT services through best practice, standards and guidance
  • Customer satisfaction, through a more professional approach to service delivery
  • Productivity
  • Use of skills and experience
  • Operating efficiencies
  • Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

Zie Curriculum...

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

You'll learn:

  • Roles and responsibilities
  • Service Management as a practice
  • Release, Control and Validation Management principles
  • Successful service transition
  • Assuring the integrity and the quality of service transition
  • Change management
  • Release and Deployment management
  • Service asset and configuration management
  • Change evaluation
  • Service validation and testing
  • Knowledge management
  • Request fulfillment
  • Technology and implementation considerations
  • Challenges, success factors and risks

Zie Exam Track...

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

You'll sit the following exam:

  • ITIL® Service Capability – Release, Control & Validation

This exam is worth four ITIL credits towards the ITIL® Expert qualification.

Zie What's Included...

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

Included:

  • ITIL V3 Capability Release, Control & Validation Handbook (RCV)

Zie Prerequisites...

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.

Relevant roles include: Release Manager, Security Administrator, IT Operations Manager, Database Administrator, Security Manager.

Weet u niet zeker of u aan de voorwaarden voldoet?
Maakt u zich geen zorgen. We bespreken uw technische achtergrond, ervaring en kwalificaties om te bepalen of deze versnelde cursus bij u past.

Bel ons op 024-8457770 en spreek met een van onze inschrijvingsadviseurs.

Firebrand is een meeslepende omgeving en vereist betrokkenheid. Sommige vereisten zijn slechts richtlijnen; je zult misschien je unieke ervaring, houding en vastberadenheid vinden die je in staat stelt om te slagen in je versnelde loop.

Zie Wanneer...

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

ITIL® ITIL Capability Cursusdata

Start datum

Eind datum

Status

Locatie

Nu boeken

26/8/2019 (Maandag)

28/8/2019 (Woensdag)

Beëindigde cursus

-

 

10/2/2020 (Maandag)

12/2/2020 (Woensdag)

Beperkte beschikbaarheid

Landelijk

 

23/3/2020 (Maandag)

25/3/2020 (Woensdag)

Open

Landelijk

 

4/5/2020 (Maandag)

6/5/2020 (Woensdag)

Open

Landelijk

 

15/6/2020 (Maandag)

17/6/2020 (Woensdag)

Open

Landelijk

 

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 72,589 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.76% ons te beoordelen als 'boven verwachting'


"Excellent training by well qualified instructor."
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (26/6/2017 t/m 27/6/2017)

"Great way of presenting and very patient teacher. Always tries to be as clear as possible and giving lots of understandable and real life examples, which makes it way more easy to understand the huge amount of content you get to learn in just two days. "
Dennis Hereman, Inter IKEA Systems B.V.. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (26/6/2017 t/m 27/6/2017)

"Best way to get certified in the shortest possible time."
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (31/10/2015 t/m 1/11/2015)

"Although the course consisted of only 3 people, it was still a good course. The instructor was very knowledgeable on the subject. Also supported group discussions. The course was good, it helped me consolidate all the ITIL knowledge I had learned over the years."
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (30/1/2014 t/m 31/1/2014)

"Want to achieve your certifications quick and decent? Then you have to follow a course of Firebrand!"
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (2/9/2013 t/m 3/9/2013)

"A big amount of information has been brought to me in and understandable way on a very short time. I would recommend it."
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (2/9/2013 t/m 3/9/2013)

"Straight forward - to the point with a clear and funny instructor. Recommended!"
Hampus Siroky. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (26/6/2017 t/m 27/6/2017)

"I really enjoyed the course , the location is fantastic and the food is amazing!"
S.S.. - ITIL® Practitioner (2 Dagen) (30/5/2019 t/m 31/5/2019)

"Good teacher: clever and informative."
Anonymous. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (10/6/2019 t/m 11/6/2019)

"The instructor was great for teaching ITIL at Firebrand. The books he supplied were very helpful and I'll use them a lot in the future for studying. "
Daniel Eccles, Acrobat Carbon Services. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (17/12/2018 t/m 18/12/2018)

"Very good course delivery. Good pace. Accommodation/food."
Mohammad Haque, Lloyds. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (15/10/2018 t/m 16/10/2018)

"Food and rooms were very good and provided everything we needed. The instructor and staff gave us everything we needed to get the best learning possible!"
Harry Sturgeon, Lloyds Banking Group. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (31/5/2018 t/m 1/6/2018)

"I thought the training went extremely well and I have learnt a lot from it."
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (26/3/2018 t/m 27/3/2018)

"The teacher was good at explaining everything and there was loads of support."
William Mcarthur, Lloyds. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (26/3/2018 t/m 27/3/2018)

"The hours are crazy and the work is intense but it is definitely worth it."
Mohammed Saeed, Joseph Chamerlain College. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (15/2/2018 t/m 16/2/2018)

"The course was very helpful to expand my knowledge, and I prefer the accelerated learning format. "
Adam Heeps. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (15/2/2018 t/m 16/2/2018)

"The accelerated training was a great way to quickly gain a lot of knowledge of a subject"
Paolo Solari, FTI Consulting. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (15/2/2018 t/m 16/2/2018)

"I have enjoyed my learning experience at Firebrand. They focus on the best and most important parts of the courses that get you the results you need"
Luke Steward, Shadowfax Technology Limited. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (15/2/2018 t/m 16/2/2018)

"Be prepared for long intense days, however the amount of information you learn in that time will benefit you massively. Definitely worth doing!"
Beth Leister, Lloyds. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (21/12/2017 t/m 22/12/2017)

"Fun, friendly place with a vast array of information available as well as 24/7 services present."
Sam Clark, Computask. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (5/10/2017 t/m 6/10/2017)

"The course was well presented and provided great knowledge. "
Blair Ogilvie, Xenith. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (31/8/2017 t/m 1/9/2017)

"Awesome teacher and great source of information."
Adrian Williams, Utilita. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (31/8/2017 t/m 1/9/2017)

"Being on this course was amazing - it really has allowed me to understand that just because I am in IT, it doesn't always mean it is just about IT."
Abdo Elharam, Sun Branding Solutiopns. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (24/7/2017 t/m 25/7/2017)

"Had a great time at Firebrand as per usual. Staff are friendly and professional. Teaching is engaging and delivered well. "
Mary Campbell, Bucks new university . - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (3/4/2017 t/m 4/4/2017)

"I found that I was able to learn a lot about ITIL in the 2-day course. The instructor explained ITIL in ways that made it relatable to real life situations which helped my learning."
C.R. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (3/4/2017 t/m 4/4/2017)

"Intense course, well taught and explained to a wide spectrum of students in terms of experience and background knowledge."
Sam Clamp, Countrywide. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (6/2/2017 t/m 7/2/2017)

"Innovative and eye-opening experience. Amazing teaching schedule and top covering"
Ross Hibbert-Storm. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (19/12/2016 t/m 20/12/2016)

"Brilliant as always!"
Mohammed Abdul Shahed, Computer-Eyez. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (6/10/2016 t/m 7/10/2016)

"Training was very good, instructor very informative, friendly and engaging."
Sean McCann, Felinesoft. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (25/7/2016 t/m 26/7/2016)

"I found it very helpful in making me focus on studying without to many distractions."
W.O.. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (11/7/2016 t/m 12/7/2016)

"Great way of compressing and focusing your training efforts, in any organisation."
Olav Fahlander, SwCG, Swedish Consulting Group AB. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (11/7/2016 t/m 12/7/2016)

"Course instructor was fantastic, made the content interactive and enjoyable."
Thomas Convey, National Grid. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (2/6/2016 t/m 3/6/2016)

"Great training delivered in a shorter than normal timescale but still delivering all the required content. The trainer was extremely knowledgeable on the subject and helped me understand ITIL."
Tim Headicar, Foursys Ltd. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (2/6/2016 t/m 3/6/2016)

"I had a very good experience with this Firebrand Training Course. Facilities good, nice food and course instructor."
Hans Mossige, Unemployeed. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (18/4/2016 t/m 19/4/2016)

"Intense, but meaningfull"
Dan Nielsen. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (18/4/2016 t/m 19/4/2016)

"Intensive and accurate training, delivering the needed information in a good way"
M.G. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (18/4/2016 t/m 19/4/2016)

"Great instructor made the course exciting and easy to understand. "
Anoniem, EMC - ITIL® Foundation Certificering (ITIL 4) (2 Dagen)

"Very thorough training and highlighted key learning strategies."
Jake Huebner, Intelisense IT. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (4/4/2016 t/m 5/4/2016)

"Good course that provides a high level view of ITIL and learned a lot in a short amount of time."
Jamie Robinson, Intelisense IT . - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (4/4/2016 t/m 5/4/2016)

"There's a lot of information to take in over a two or three day course....but the benefits and outcome is worth it."
David Cleaver. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (4/4/2016 t/m 5/4/2016)

"I was very accepting into the community and loved the people and environment."
Alasdair Corton, Avalon IT. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (8/2/2016 t/m 9/2/2016)

"It has been a very enjoyable and informative stay. Both my instructor and all staff have been very helpful and kind. Also, even though the course is quite intense, I felt as though I have been able to cope very well. "
Muhammad Khan, Jolly IT Solutions. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (8/2/2016 t/m 9/2/2016)

"Full on and very intense"
Mark McGowan, Ossur UK Ltd. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (8/2/2016 t/m 9/2/2016)

"I was very satisfied with my training."
Ross Wilson, Videojet Technologies. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (8/2/2016 t/m 9/2/2016)

"Very intense course with lots of information to take in in such a short space but worth the effort to get qualified quickly."
Matthew Thomas, AllPay. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (8/2/2016 t/m 9/2/2016)

"Our trainer was absolutely brilliant. He knew what he was talking about and explained it in a fun way we could understand. Already thinking of doing the practitioner course."
Jason Powell, Operational Risk data eXchange. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (8/2/2016 t/m 9/2/2016)

"Great location, good instructor."
Lasse Hansen. - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (20/1/2016 t/m 21/1/2016)

"Besides the training material, which could have included more instructions, examples, and an overview of all the processes and services I learned a lot. Good instructor."
Anoniem, Implement Consulting Group - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (20/1/2016 t/m 21/1/2016)

"Very intense, good instructor."
Anoniem, Sony Mobile - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (23/11/2015 t/m 24/11/2015)

"Factbased and proffessional."
Anoniem - ITIL® Foundation Certificering (ITIL 4) (2 Dagen) (23/11/2015 t/m 24/11/2015)

Nieuwste ITIL Capability-beoordelingen van onze studenten

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!