Looking for Global training? Go to https://firebrand.training/en or stay on the current site (Nederland)
On this accelerated ITIL 4 Specialist Drive Stakeholder Value course, you'll build knowledge across the types of engagement and interaction between a service provider and their customers, users, suppliers and partners.
You'll focus on the conversion of demand into value through IT-enabled services. In just 1 day, you'll also learn how to increase your business' stakeholder satisfaction through:
You'll get access to official courseware and learn from certified instructors as Firebrand are an AXELOS Accredited Training Organisation. At the end of your course, you'll sit the official exam and achieve your ITIL 4 Specialist Drive Stakeholder Value certification.
If you're responsible for managing and integrating stakeholders, the customer journey, and responsible for fostering relationships with partners or suppliers, this course is ideal for you.
Through Firebrand's Lecture | Lab | Review methodology, you'll achieve your ITIL 4 Specialist Drive Stakeholder Value in just 1 day and be one step closer to achieving the ITIL 4 Managing Professional.
The ITIL 4 Specialist Drive Stakeholder Value course is 1 of 4 modules of the ITIL 4 Managing Professional (ITIL MP) certification, designed to establish efficient IT-enabled services, teams and workflows.
Certify in all 4 modules in order to become an ITIL MP:
Bekijk nu de prijzen om erachter te komen hoeveel je kunt besparen als je tweemaal zo snel traint.
Module 1: Understand how customer journeys are designed
Module 2: Understand how to target markets and stakeholders
Module 3: Understand how to foster stakeholder relationships
Module 4: Understand how to align expectations and agree upon details of service
Module 5: Understand how to on-board and off-board customers and users:
Module 6: Understand how to act together to ensure continual value co-creation (service consumption/provisioning)
Module 7: Understand how to realise and validate service value
As part of your accelerated course, you'll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:
To achieve your ITIL 4 Specialist Drive Stakeholder Value certification, you must possess the ITIL 4 Foundation certification.
Weet je niet zeker of je aan de vereisten voldoet? Maak je geen zorgen. Jouw trainingsadviseur bespreekt jouw achtergrond met je om te begrijpen of deze cursus geschikt is voor je.
Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 102792 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.67% ons te beoordelen als 'boven verwachting'
"Excellent training by well qualified instructor."
Anoniem (26/6/2017 (Maandag) t/m 27/6/2017 (Dinsdag))
"Great way of presenting and very patient teacher. Always tries to be as clear as possible and giving lots of understandable and real life examples, which makes it way more easy to understand the huge amount of content you get to learn in just two days. "
Dennis Hereman, Inter IKEA Systems B.V.. (26/6/2017 (Maandag) t/m 27/6/2017 (Dinsdag))
"Best way to get certified in the shortest possible time."
Anoniem (31/10/2015 (Zaterdag) t/m 1/11/2015 (Zondag))
"Although the course consisted of only 3 people, it was still a good course.
The instructor was very knowledgeable on the subject.
Also supported group discussions. The course was good, it helped me consolidate all the ITIL knowledge I had learned over the years."
Anoniem (30/1/2014 (Donderdag) t/m 31/1/2014 (Vrijdag))
"Want to achieve your certifications quick and decent?
Then you have to follow a course of Firebrand!"
Anoniem (2/9/2013 (Maandag) t/m 3/9/2013 (Dinsdag))
Start datum |
Eind datum |
Status |
Locatie |
Nu boeken |
---|---|---|---|---|
22/2/2021 (Maandag) |
22/2/2021 (Maandag) |
Beëindigde cursus - Geef feedback |
- |
|
28/6/2021 (Maandag) |
28/6/2021 (Maandag) |
Wachtlijst |
Landelijk |
|
9/8/2021 (Maandag) |
9/8/2021 (Maandag) |
Beperkte beschikbaarheid |
Landelijk |
|
20/9/2021 (Maandag) |
20/9/2021 (Maandag) |
Open |
Landelijk |
|
1/11/2021 (Maandag) |
1/11/2021 (Maandag) |
Open |
Landelijk |
|
13/12/2021 (Maandag) |
13/12/2021 (Maandag) |
Open |
Landelijk |
|