APMG SIAM™ Foundation - Slechts 1 dagen

Waarom

Zeven redenen waarom jij voor jouw SIAM Foundation cursus voor Firebrand kiest:

Bekijk deze video en zie waarom je met Firebrand geld en tijd bespaart

  1. Jij zal in slechts 1 dagen SIAM Foundation getrained zijn. Doordat onze cursussen residentieel zijn kunnen wij langere lesdagen aanbieden en zal je tijdens je verblijf volledig gefocust zijn op jouw cursus
  2. Onze SIAM Foundation cursus is all-inclusive. Cursusmaterialen, examen, accommodatie en maaltijden zijn inbegrepen.
  3. Slaag de eerste keer voor SIAM Foundation of train gratis opnieuw.Op basis van onze certificeringsgarantie kun je voor het geval je de eerste keer niet slaagt binnen een jaar terugkomen en opnieuw trainen. Je betaalt dan alleen voor accommodatie en examens. De andere kosten zijn inbegrepen.
  4. Je zal meer over SIAM Foundation leren. Waar opleidingen elders doorgaans van 9:00 tot 17:00 duren, kan je bij Firebrand Training rekenen op 12 uur training per dag!

  5. Je zal SIAM Foundation sneller beheersen. Doordat onze cursussen residentieel zijn word je in korte tijd ondergedompeld in de theorie. Hierdoor zal je volledig gefocust zijn op de cursus en zal je sneller de theorie en praktijk beheersen.
  6. Je zal voor SIAM Foundation studeren bij de beste training provider. Firebrand heeft het Q-For kwaliteitlabel, waarmee onze standaarden en professionaliteit op het gebied van training erkend worden. We hebben inmiddels 72,589 professionals getraind en gecertificeerd!
  7. Je gaat meer doen dan alleen de cursusstof van SIAM Foundation bestuderen. We maken gebruik van laboratoria, case-studies en oefentests, om ervoor te zorgen dat jij jouw nieuwe kennis direct in jouw werkomgeving kan toepassen.

Denk jij klaar te zijn voor deze opleiding? Doe een GRATIS oefentest om je kennis te testen!

Wat

On this 1-day accelerated SIAM™ Foundation course, you'll learn core terminology and principles of Service integrations and get the skills you need to bring together multiple service providers to support a client's service delivery objectives.

You'll be immersed in the curriculum with our unique Lecture | Lab | Review technique, which will help you to learn better, faster.

Your expert instructor will introduce you to Service Integration and Management (SIAM) and how it relates to other management practices. You'll also learn:

  • SIAM implementation roadmap
  • SIAM roles and responsibilities
  • SIAM practices
  • Processes to support SIAM
  • SIAM challenges and risks

On this course, you'll prepare for and take the SIAM™ Foundation exam, covered by your Certification Guarantee.

If you are interested in, want to implement Service Integration and Management, or currently work with IT service management processes, this course is ideal for you.

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1. Introduction to Service Integration and Management [SIAM]

1.1 Outline the SIAM fundamentals

  • Outline the purpose and value of a SIAM approach
  • Describe (business) drivers for SIAM

1.2 Describe the SIAM methodology and the various structures suggested for the service integrator layer.

  • Explain the SIAM layers
  • Describe the SIAM structures, advantages and disadvantages for a hybrid service integrator, an internally and an externally sourced service integrator and a lead supplier integrator

2. Service Integration and Management Implementation Roadmap

2.1 List the SIAM implementation key stages and explain the main objectives and activities of these stages.

  • Distinguish between the different SIAM implementation key stages
  • Outline the main objectives, triggers, inputs, activities and outputs in the discovery and strategy stage
  • Outline the main objectives, triggers, inputs, activities and outputs in the plan and build stage
  • Outline the main objectives, triggers, inputs, activities and outputs in the implement stage
  • Outline the main objectives, triggers, inputs, activities and outputs in the run and improve stage          

3. Service Integration and Management roles and responsibilities

3.1 The candidate knows the different SIAM roles and their responsibilities

  • Explain SIAM roles and responsibilities.
  • Explain the SIAM structural elements.

4. Service Integration and Management practices

4.1 Explain different practices of SIAM

  • Describe the people practices of managing cross-functional teams.
  • Describe the process practices of integrating processes across service providers
  • Describe the measurement practices of enabling and reporting on End to End Services
  • Describe the technology practices of creating a tooling strategy

5. Processes to support Service Integration and Management

5.1 Understand processes in a SIAM ecosystem

  • Outline the function of processes in a SIAM ecosystem

5.2 Understand the objectives and SIAM considerations of the main processes that support Service Integration and Management

  • Indicate what the process purpose is
  • Outline the SIAM considerations  

6. Service Integration and Management challenges and risks

6.1 Understand the main challenges within a SIAM ecosystem, their associated risks and potential mitigation

  • Describe the importance of building the business case, the associated risks and mitigations.
  • Describe the importance of culture, collaboration and cooperation, the associated risks and mitigations.
  • Describe the importance of level of control and ownership, the associated challenges and mitigations
  • Outline the importance of security, the associated risks and mitigations
  • Describe the challenges associated with measuring success and its mitigations
  • Describe the importance of trust/eliminating micro-management and level of control, the associated risks and mitigations
  • Define the commercial challenges, the challenges with legacy contracts and their mitigations

7. Service Integration and Management and other practices

7.1 Outline the importance of other practices to SIAM

Describe the contribution of the following frameworks and standards to a SIAM ecosystem: IT service management including ITIL® and ISO/IEC 20000, Agile, including Agile Service Management, DevOps, COBIT® and Lean

 

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On this course, you'll take the following exam, covered by your Certification Guarantee.

SIAM™ Foundation exam

  • Format: multiple choice
  • Number of questions: 40
  • Pass mark: 26/50 (65%)
  • Duration: 90 minutes

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On this course, you'll receive:

  • Official SIAM™ Foundation courseware

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Before the course, we recommend you have good knowledge of IT Service Management.

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Firebrand is een meeslepende omgeving en vereist betrokkenheid. Sommige vereisten zijn slechts richtlijnen; je zult misschien je unieke ervaring, houding en vastberadenheid vinden die je in staat stelt om te slagen in je versnelde loop.

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Wanneer

Wanneer wilt u deelnemen aan een versnelde opleiding?

Start datum

Eind datum

Status

Locatie

Nu boeken

27/5/2019 (Maandag)

27/5/2019 (Maandag)

Beëindigde cursus

-

 

30/9/2019 (Maandag)

30/9/2019 (Maandag)

Wachtlijst

Landelijk

 

11/11/2019 (Maandag)

11/11/2019 (Maandag)

Beperkte beschikbaarheid

Landelijk

 

3/2/2020 (Maandag)

3/2/2020 (Maandag)

Open

Landelijk

 

16/3/2020 (Maandag)

16/3/2020 (Maandag)

Open

Landelijk

 

Beoordelingen

Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 72,589 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.74% ons te beoordelen als 'boven verwachting'


"Excellent course at an accessible venue, led by an expert instructor in a discussion-lead fashion."
Tola Odedina, N/A. - APMG Agile Project Management certificering (3 Dagen) (15/1/2018 t/m 17/1/2018)

"Relaxed atmosphere, insightful discussions among participants, learning is directly applicable."
S.R. - APMG Agile Project Management certificering (3 Dagen) (31/10/2016 t/m 2/11/2016)

"Excellent course, very well structured and delivered."
T.S. - APMG Change Management (3 Dagen) (3/10/2016 t/m 5/10/2016)

"The course content and delivery was good. I learnt alot in a very short space of time. "
T.H. - APMG Change Management (3 Dagen) (3/10/2016 t/m 5/10/2016)

"Instructor was great, really knew his stuff!"
Simon Prior, Intel. - APMG Agile Project Management certificering (3 Dagen) (25/4/2016 t/m 27/4/2016)

"Very intense training but definitely worth while. Passionate trainer with excellent knowledge, thanks!"
Thibant Siegmann, Friedrich Miescher Institiute. - APMG Agile Project Management certificering (3 Dagen) (3/11/2015 t/m 5/11/2015)

"The course gave me both formal and practical knowledge for use as a professional PM, often operating in a mix of Agile/ Waterfall environment when it comes to use of methodology."
J.L.P, Nordiclead AS . - APMG Agile Project Management certificering (3 Dagen) (3/11/2015 t/m 5/11/2015)

"Training that lets you take in a lot of information in a short period of time."
B.E.R, Prometo AS. - APMG Agile Project Management certificering (3 Dagen) (3/11/2015 t/m 5/11/2015)

"Intense training. Absolutely worth it"
Anoniem - APMG Agile Project Management certificering (3 Dagen) (19/8/2015 t/m 21/8/2015)

"The instructor was very knowledgeable in the subject area and a thoroughly likable chap."
Anoniem - APMG Agile Project Management certificering (3 Dagen) (19/8/2015 t/m 21/8/2015)

"Great place to focus on your certifications, also a lot of great people to learn and learn from."
Anoniem - APMG Agile Project Management certificering (3 Dagen) (19/8/2015 t/m 21/8/2015)

"Great course, great trainer, great facility."
Emma Morris, MLR Networks Ltd. - APMG Agile Project Management certificering (3 Dagen) (12/11/2014 t/m 14/11/2014)

"An excellently delivered course, by a extremely knowledgeable and professional trainer."
Alastair Fletcher, Divers IT Consulting Ltd. - APMG Agile Project Management certificering (3 Dagen) (12/11/2014 t/m 14/11/2014)

"The course was well formed and delivered. The fast pace meant I could focus on the important aspects of change management but also learn from experiences of others in the group."
Hassan Hussain, Hitachi Solutions Europe. - APMG Change Management (3 Dagen) (6/10/2014 t/m 8/10/2014)

"Courses are always fast paced due to condensed nature of how they run. But the excellent instructors nearly always get the best (results) out of the candidates. Hard work, long days but knowledge fulfilling all the same."
Adele Reed, N/A. - APMG Change Management (3 Dagen) (6/10/2014 t/m 8/10/2014)

"An eye opening crash course in change management theory. Highly recommended for those wanting to build a holistic knowledge-set in a short amount of time."
Craig Wallace, Vodafone Group. - APMG Change Management (3 Dagen) (23/6/2014 t/m 25/6/2014)

"I have found the course presentation and approach to be superbly suited to achieve my training objectives, whilst the smooth organisation and facilities were optimised to help students concentration."
Angela Fleming, N/A. - APMG Change Management (3 Dagen) (23/6/2014 t/m 25/6/2014)

"It gives you a good insight of the theory of change management and gives you tools to use in practice."
Peter Van Init, N/A. - APMG Change Management (3 Dagen) (23/6/2014 t/m 25/6/2014)

"Really good knowledgeable instructor, well paced course which offered lots of examples and rather recommended reading."
Adele Reed, N/A. - APMG Change Management (3 Dagen) (23/6/2014 t/m 25/6/2014)

"I found the course really useful and can see how Id use it back in the office. If you want to learn something quickly and don't mind some long days then this is a great way of doing it."
Andy OConnor, Severn Trent Water. - APMG Change Management (3 Dagen) (23/6/2014 t/m 25/6/2014)

"Fantastic tuition, great surroundings and very helpful staff. Hard work but worth it. "
Anonymous. - Amazon Web Services (AWS) Firebrand's training for AWS's Certified Solutions Architect – Associate certificering (4 Dagen) (29/7/2019 t/m 1/8/2019)

"The learning process is intensive, however the trainer provided an excellent learning plan to manage the intensive shared knowledge."
Anonymous. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 Dagen) (2/8/2019 t/m 4/8/2019)

"Excellent Training Center"
Pedro Goncalves. - ISACA CISA Certificering (4 Dagen) (4/3/2019 t/m 7/3/2019)

"Firebrand was a useful choice for completing the course in a timely fashion. Thanks!"
Marcus Bjork. - ISACA CISA Certificering (4 Dagen) (4/3/2019 t/m 7/3/2019)

"Prima cursus, prima trainer, goede lokatie. Gevolgd in het engels, goed te volgen voor iemand met ruime basis kennis van het Engels"
Anoniem - Scrum Firebrands opleiding voor Scrum.orgs Professional Scrum Master certificering (2 Dagen) (4/2/2019 t/m 5/2/2019)

"The instructor taught he material really well. There was a lot of material to cover and he managed it in an engaging effective manner. Thanks to the instructor"
Anonymous. - EC-Council Certified Ethical Hacker (CEH) (5 Dagen) (19/11/2018 t/m 23/11/2018)

"CEH course was a good mix of theory and practical labs. Really helpful to visualise the exam."
Anonymous. - EC-Council Certified Ethical Hacker (CEH) (5 Dagen) (19/11/2018 t/m 23/11/2018)

"An intense but enjoyable week. Thanks to team Firebrand. "
Richard Sumnall. - (ISC)2 CISSP Boot Camp (6 Dagen) (5/11/2018 t/m 10/11/2018)

"Iy is a good CISSP training. "
Anonymous. - (ISC)2 CISSP Boot Camp (6 Dagen) (5/11/2018 t/m 10/11/2018)

"De opleiding is aangevult met praktische voorbeelden. Dit maakt het allemaal iets bevattelijker en praktijk gericht. "
Johan van Kerkhove, C9. - Data Protection Certified Data Protection Officer - GDPR Compliance (3 Dagen) (12/9/2018 t/m 14/9/2018)

"Professionele aanpak, zeer accurate informatie betreffende verloop en organisatie. "
Kristel Singuele, crabos. - Data Protection Certified Data Protection Officer - GDPR Compliance (3 Dagen) (12/9/2018 t/m 14/9/2018)

"Again, another lightening fast course with a certificate in the end. The trainers amaze me everytime, on how well-skilled they are. Keep up the good work guys!"
Thomas Geens, SECOTRON. - Microsoft MCSA: Office 365 (5 Dagen) (10/9/2018 t/m 14/9/2018)

"Really good training"
Bram Cooreman, All Buro Solutions. - Microsoft MCSA: Office 365 (5 Dagen) (10/9/2018 t/m 14/9/2018)

"Fast, Fun and high quality training with the best instructors. "
Rune Gomo, Matiq. - ISO 27001 Lead Auditor - Information Security Management (3 Dagen) (10/7/2018 t/m 12/7/2018)

"Firebrand is a company who provides you with knowledge in less time. The people know what they are talking about. "
Anoniem - ISO 27001 Lead Auditor - Information Security Management (3 Dagen) (10/7/2018 t/m 12/7/2018)

"Improving course that provide me the information I was looking for. The instructor was very energetic and kept the course interesting. "
Stig Henning Verpe, Matiq. - ISO 27001 Lead Auditor - Information Security Management (3 Dagen) (10/7/2018 t/m 12/7/2018)

"verrijking en verbreding"
Anoniem, Top Vision Group - Scrum Firebrands opleiding voor Scrum.orgs Professional Scrum Master certificering (2 Dagen) (9/7/2018 t/m 10/7/2018)

"Een heldere uitleg waarbij concepten eenvoudig worden uitgelegd maar tegelijk toch doorspekt is met reële voorbeelden."
Anoniem, Michael Borchardt - Scrum Firebrands opleiding voor Scrum.orgs Professional Scrum Master certificering (2 Dagen) (9/7/2018 t/m 10/7/2018)

"Ik wist niet zo goed wat ik kon verwachten. Het is al weer even geleden een training namelijk. Prachtige locatie, erg goede trainer, alles goed geregeld. Samengevat: Zou het zo weer doen!"
Anoniem, Edutel - Data Protection Certified Data Protection Officer - GDPR Compliance (3 Dagen) (2/7/2018 t/m 4/7/2018)

"The last 3 days were awesome. "
Anoniem - Data Protection Certified Data Protection Officer - GDPR Compliance (3 Dagen) (2/7/2018 t/m 4/7/2018)

"Mijn ervaring is zeer positief. Goed verzorgd. "
Anoniem, Wasco - Data Protection Certified Data Protection Officer - GDPR Compliance (3 Dagen) (2/7/2018 t/m 4/7/2018)

"Practical, concise and worthwhile. "
Anoniem - Data Protection Certified Data Protection Officer - GDPR Compliance (3 Dagen) (2/7/2018 t/m 4/7/2018)

"Recommended it to any IT engineer, who wants to quickly get better at their work. "
Nico Verver. - Cisco ICND2 (CCNA) (3 Dagen) (29/6/2018 t/m 1/7/2018)

"doeltreffend to the point, de cursus die door PMI gegeven wordt is zeer goed reflecterend met de deliverables van PMBOCK. "
Anoniem, D-TEC PMC B.V. - Project Management Institute (PMI)® Project Management Professional (PMP)® Certificering (5 Dagen) (18/6/2018 t/m 22/6/2018)

"doeltreffend to the point, de cursus die door PMI gegeven wordt is zeer goed reflecterend met de deliverables van PMBOCK. "
Anoniem, D-TEC PMC B.V. - Project Management Institute (PMI)® Project Management Professional (PMP)® Certificering (5 Dagen) (18/6/2018 t/m 22/6/2018)

"Really impressed with the CAPM Course which was delivered in an engaging and professional manner by our trainer, Maarten. I absorbed a lot from the course from concepts, methods and techniques - all of which will strengthen my project management skills and my career. Would thoroughly recommend to other professionals who want to stand out from the crowd."
Anoniem, T.D.Williamson - Project Management Institute (PMI)® Certified Associate in Project Management (CAPM)® (5 Dagen) (18/6/2018 t/m 22/6/2018)

"Enjoyable course although intensive in time frame. Kept topics interesting, food energy. "
Anoniem - Project Management Institute (PMI)® Project Management Professional (PMP)® Certificering (5 Dagen) (28/5/2018 t/m 1/6/2018)

"Enjoyable course although intensive in time frame. Kept topics interesting, food energy. "
Anoniem - Project Management Institute (PMI)® Project Management Professional (PMP)® Certificering (5 Dagen) (28/5/2018 t/m 1/6/2018)

"I enjoyed this course more than any other that I have taken previously and I think that was in part due to the instructor's depth of knowledge and ability to explain things clearly."
Anoniem - Amazon Web Services (AWS) Firebrand training for AWS Certified Solutions Architect - Associate and Professional certificering (7 Dagen) (22/5/2018 t/m 27/5/2018)

"Third training at Firebrand and for the third time, a great and fruitful experience."
Anoniem - EC-Council Certified Ethical Hacker (CEH) (5 Dagen) (11/6/2018 t/m 15/6/2018)

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