Information Mapping - Certified Professional Program

Duration

Duration:

Only 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

26/9/2022 (Monday)

Overview

Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.

By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:

  • User guides
  • Policy & procedure manuals
  • Customer service guides
  • Systems documentation
  • Standard operating procedures

Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.

During the course, you'll learn how to:

  • Increase Productivity
  • Reduce error & risk
  • Improve customer satisfaction
  • Reduce questions to Supervisors & Customer Support through clear & easy-to-find information

Benefits

Information Mapping will help you improve the following communication skills:

  • Reading speed
  • Learning of new and complicated topics
  • Accuracy
  • The retrieving of required information
  • Time management

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 100,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Curriculum

On the Information Mapping Certified Professional Programme you will learn:

Information Mapping Foundation

  • Reader & writer challenges
  • The research-based principles
  • Blocks & maps
  • The information types
  • FS Pro: supporting software

Mastering Policies, Procedures & Documentation

  • Analysing the content
  • Organising the content
  • Sequencing & structuring the content
  • Presenting the information types
  • Adding context-setting information
  • Developing large deliverables

Exam Track

As part of the course you will sit the Information Mapping Certified Professional exam.

What's Included

Included:

  • Information Mapping Foundation Participant Guide (Handbook)
  • Information Mapping Foundation Quick Reference Card
  • Information Mapping Foundation slide handouts
  • Mastering Policies, Procedures and Documentation Participant Guide (Handbook)
  • Mastering Policies, Procedures and Documentation Quick Reference Card
  • Mastering Policies, Procedures and Documentation slide handouts
  • Mastering Policies, Procedures and Documentation Case Study

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 125505 students and asked them all to review our Accelerated Learning. Currently, 96.60% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Great training at a convenient location."
Kenneth Brann, DOD. (25/7/2022 (Monday) to 26/7/2022 (Tuesday))

"Great training at a convenient location."
Kenneth Brann, DOD. (25/7/2022 (Monday) to 26/7/2022 (Tuesday))

"Pretty good and enjoyable course"
James McRobbie, Lexis Nexis. (26/7/2022 (Tuesday) to 27/7/2022 (Wednesday))

"The instructor was a great teacher and has gone through everything in great detail. He has been great to have"
Joseph Bulpin, LexisNexis. (26/7/2022 (Tuesday) to 27/7/2022 (Wednesday))

"The instructor was a wonderful and adaptable trainer that took into account the needs of the group and the differing paces of learning. He also put up with a lot of rambunctiousness very gracefully! Thank you for helping coach us in Scrum."
Saara Laspa. (26/7/2022 (Tuesday) to 27/7/2022 (Wednesday))

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