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On this accelerated DevOps Institute Certified Agile Service Manager® course, you’ll learn about the Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects.
In just 2 days, you will gain an understanding of how the Service Management Framework can be used to improve the effectiveness of IT provision throughout the organisation. You’ll also build knowledge on:
At the end of this course, you’ll sit the DevOps Institute Certified Agile Service Manager® exam and achieve your certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, learn from certified instructors, and train in a distraction-free environment.
This course would be ideal if you are:
As part of your accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by the Certification Guarantee:
Your accelerated course includes:
There are no formal prerequisites for this accelerated course. However IT-related experience and familiarity with IT terminology are recommended.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.40% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"I had a great time. The instructor is very knowledgeable and his training is on point. Two exams in 2 days is a lot. But he makes it doable."
Juan van Gom, Ministry of Defense Netherlands. (19/1/2024 (Friday) to 21/1/2024 (Sunday))
"Detailed and thorough training in a great environment."
Anonymous, SYP. (8/1/2024 (Monday) to 12/1/2024 (Friday))
"Detailed and thorough training in a great environment."
Anonymous, SYP. (8/1/2024 (Monday) to 12/1/2024 (Friday))
"I attended the Cyber Crime Foundation course with very little knowledge.. The instructor was fantastic, explained subjects in depth and allowed a good amount of time for questions. I came away with lots of knowledge ready to use what I've learnt in my day-to-day role."
JS. (8/1/2024 (Monday) to 12/1/2024 (Friday))
"I attended the Cyber Crime Foundation course with very little knowledge.. The instructor was fantastic, explained subjects in depth and allowed a good amount of time for questions. I came away with lots of knowledge ready to use what I've learnt in my day-to-day role."
JS. (8/1/2024 (Monday) to 12/1/2024 (Friday))
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27/11/2023 (Monday) |
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