Microsoft Dynamics 365 for Sales - Only 3 Days

Why

Seven reasons why you should sit your course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be Dynamics 365 Sales certified in just 3 days. With us, you’ll be Dynamics 365 Sales trained in record time
  2. Our Dynamics 365 Sales course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics 365 Sales first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics 365 Sales faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics 365 Sales with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 72,589 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

Your accelerated course will allow you to unleash the power of Microsoft Dynamics 365 for Sales - helping your business turn relationships into revenue.

You'll learn the core features and functionality of the platform including lead and sales opportunity tracking, data analysis and essential built-in tools. You'll use these skills to help improve the sales process allowing your business to sell more, faster.

Being immersed in the course by your expert Microsoft Certified Trainer (MCT), you'll learn to use Microsoft Dynamics 365 for Sales to:

  • Create a Customer Organisational Structure
  • Manage Leads and Opportunities
  • Manage Relationship and Sales Analysis
  • Manage the Sale Process
  • Improve Sales Performance
  • Manage Customer Information

Firebrand's Lecture | Lab | Review technique will get you hands-on with the Dynamics 365 Sales platform, combined with theory and in-depth review sessions this will reinforce your learning and accelerate knowledge development.

You'll sit exam MB2-717: Microsoft Dynamics 365 for Sales on-site, during the course. This is covered by your Certification Guarantee. Passing the exam will complete your elective requirement for the MCSE: Business Applications credential.

If you're looking to implement, use, maintain, or support Microsoft Dynamics 365, this course is ideal. It's typically aimed at sales and marketing professionals, sales managers, project managers, solution architects, and functional consultants wanting to demonstrate foundational understanding of the Microsoft Dynamics 365 Sales application.

Passing exam MB2-717 previously resulted in achieving the Microsoft Specialist: Dynamics 365 for Sales certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Read more ...

Interested? See prices or call +34 911 23 77 24

As Firebrand are a Microsoft Learning Partner, you'll be taught using these official resources:

  • Microsoft Certified Trainer (MCT)
  • Microsoft official practice tests

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Create a Customer Organisational Structure

Manage customer records - Create and maintain a current customer base organisational structure; identify potential sales opportunities by utilising core records such as accounts, contacts and customers

Manage the sales process - Create and maintain sales transactional records; track the sales progression; manage the sales process from lead generation through quote, order, and invoice creation

Manage customer communication - Create and manage social engagement sources, identify opportunities and generate leads

Manage sales literature and competitors - Create and maintain a sales literature repository, create an organised methodology for identifying and tracking competitors

Manage Leads and Opportunities

Manage leads - Identify leads and track them throughout the conversion process, reactivate or delete disqualified leads

Identify and manage opportunities - Identify opportunities to track throughout the sales workflow, create opportunities with a defined status, create records within the opportunity form, assign opportunities to designated sales staff

Utilise opportunity functionality - Close and document opportunities as won or lost, use Quick Create to add new information, connect opportunities to other record types, apply connections to a data structure

Manage opportunity relationships - Analyse lost sales opportunities through resolution activities, utilise multiple opportunity views

Manage Relationship and Sales Analysis

Manage relationship intelligence - Provision and configure Relationship Insights to integrate with Exchange, create and prioritise actions and tasks, track interactions, manage sales communication

Manage relationship analysis - Provision and configure relationship intelligence, create actionable and productivity cards by using Relationship Assistant

Integrate email with Dynamics 365 Sales - Track interactions with a specific email; manage sales relationships through statistical analysis of email activity, untracked emails and performance activities; manage sales relationships with Email Engagement; use engagement analytics and Auto-capture

Manage sales by using sales analysis tools - Improve sales tracking by using Advanced Find, editable grids and built-in reports; export data to Excel in both static and dynamic processes; export Excel templates

Manage the Sale Process

Manage the business process flow - Manage the tasks required of each state in the Business Process Flow, create territories and assign them to managers and sales staff, configure currency and exchange rates

Manage Products by using the Product Catalog - Manage prices lists, discount lists and unit groups; create, maintain and clone products; manage the product lifecycle

Manage price structures - Create price lists, create discount list models, assign currencies to products

Manage product relationships - Identify product relationships, differentiate product relationships by family units, customise properties for all products, identify and bundle related products

Manage sales transactional records - Create price and revenue structures with inclusion of line items, currency rates, exchange rates, and write-in products; manage the quote lifecycle; create and manage quotes, orders, and invoices

Improve Sales Performance

Manage goals - Create manageable and measurable goals, delineate goals by fiscal periods, specify definitions and goal metric records, analyse individual and organisational progress by creating goal hierarchies, use rollup queries

Manage visual tools with Sales Analysis - Create documents and templates, integrate charts and dashboards

Manage Customer Information

Operate Dynamics 365 sales functions - Identify and define the functional areas of Dynamics 365 Sales, model relationships and records in Microsoft Dynamics 365, access Dynamics 365 Sales through various client access methods, utilise the help centre

Perform data management - Create customers and contacts within 365 Sales, enforce customer relationship by using activity types, use views and global searches

Perform lifecycle management - Utilise leads, convert leads into customers in the lead life cycle, perform opportunity management, manage cases

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Interested? See prices or call +34 911 23 77 24

You will sit the following exam at the Firebrand Training centre, during the course. This is covered by your Certification Guarantee:

MB2-717: Microsoft Dynamics 365 for Sales

  • Technology: Microsoft Dynamics 365 Enterprise
  • Credit toward certification: MCP, MCSE

You will be tested on the skills to:

  • Create a Customer Organisational Structure (20% - 25%)
  • Manage Leads and Opportunities (15% - 20%)
  • Manage Relationship and Sales Analysis (10% - 15%)
  • Manage the Sale Process (10% - 15%)
  • Improve Sales Performance (10% - 15%)
  • Manage Customer Information (15% - 20%)

Passing exam MB2-717 previously resulted in achieving the Microsoft Specialist: Dynamics 365 for Sales certification.

Microsoft retired the Specialist credential on 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Read more ...

Interested? See prices or call +34 911 23 77 24

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on +34 911 23 77 24.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our PMI, GIAC, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call +34 911 23 77 24

It is recommended you meet the following prerequisites:

  • Basic experience using Windows applications
  • Basic understanding of Sales in Microsoft Dynamics CRM
  • Completion of the Microsoft Dynamics CRM Introduction course, or equivalent knowledge
  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Some knowledge of common Microsoft Dynamics CRM record types is preferred

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on +34 911 23 77 24 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call +34 911 23 77 24

When

When do you want to sit your accelerated course?

Start

Finish

Status

Location

Book now

27/5/2019 (Monday)

29/5/2019 (Wednesday)

Finished

-

 

30/9/2019 (Monday)

2/10/2019 (Wednesday)

Wait list

Nationwide

 

11/11/2019 (Monday)

13/11/2019 (Wednesday)

Limited availability

Nationwide

 

3/2/2020 (Monday)

5/2/2020 (Wednesday)

Open

Nationwide

 

16/3/2020 (Monday)

18/3/2020 (Wednesday)

Open

Nationwide

 

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 72,589 students and asked them all to review our Accelerated Learning. Currently, 96.74% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"I think Firebrand offers a very good and efficient concept to prepare for an exam in a very short period of time."
Anonymous - Microsoft Dynamics 365 for Sales (3 days) (3/9/2018 to 5/9/2018)

"Good value."
Shankar Natesan. - Microsoft Dynamics 365 for Sales (3 days) (3/9/2018 to 5/9/2018)

"Great course for vendor exams. The accelerated courses aren't for everyone but great if you can handle the pressure"
Anonymous. - Microsoft MCSE: Productivity (Skype for Business 2015) (7 days) (8/7/2019 to 14/7/2019)

"Travelling all the way to Firebrand from another country is differently worth it. They assist you the best, they can and find a solution. Your opinion is heard and they provide several ways to the goal of a good trip, great exam and pleasant stay"
Martin Andersen, It-Relation. - Microsoft MCSE: Productivity (Skype for Business 2015) (7 days) (8/7/2019 to 14/7/2019)

"Great experience all around. Very enlightening."
Tycjan Jaworski. - Microsoft MCSE: Productivity (Skype for Business 2015) (7 days) (8/7/2019 to 14/7/2019)

"A Good place to start your IT career."
Anonymous, East Suffolk Council. - Microsoft MTA Software Development Fundamentals (3 days) (8/7/2019 to 10/7/2019)

"Pleasant experience, the standard of teaching is high, and the staff here are very helpful and try their best to make your stay here as easy as possible."
K.I., TfL. - Microsoft MTA Software Development Fundamentals (3 days) (8/7/2019 to 10/7/2019)

"The courses I have attended have been adequate and the teachers have made sure to keep students engaged."
Anonymous. - Microsoft MTA Software Development Fundamentals (3 days) (8/7/2019 to 10/7/2019)

"Enjoyed the accelerated learning process, I find it easier to really focus in short intense bursts, and learn more that way"
Kyle Reeves, CIL. - Microsoft MTA Software Development Fundamentals (3 days) (8/7/2019 to 10/7/2019)

"Firebrand provides an excellent course structure which allows Apprenticeships and employers the opportunity to mound the structure into what is a good fit for their company. There is high quality of teaching for the exams and there are always people you can talk to if you have any questions."
David Stevenson, Quilter. - Microsoft MTA: Windows Server Administration Fundamentals (3 days) (1/7/2019 to 3/7/2019)

"Firebrand is very organised training provider and will ensure you are at the right hand. The training was intensive but I learned a lot. Appreciation to the instructor."
Anonymous, Bedford Hospital. - Microsoft MTA: Windows Server Administration Fundamentals (3 days) (1/7/2019 to 3/7/2019)

"The instructor was excellent, he delivered essentially very dry material with clarity and wit. He clearly has great experience in Azure, and was able to support the course with real-life war-stories which brought the course to life. My only criticism is that I would have liked to see more time devoted to the labs, but that was probably hard given the material that was covered. I am looking forward to using the knowledge I gained in the course soon. I really like the immersive nature of the training, with the hotel and restaurant only being two minutes away. 24 hour access was a good idea. The accommodation and food were very good. "
Hugh Mullally, Self-Employed. - Microsoft Certified Azure Developer Associate (4 days) (1/7/2019 to 4/7/2019)

"Very organised and good pace with the lectures."
Anonymous. - Microsoft Certified Azure Developer Associate (4 days) (1/7/2019 to 4/7/2019)

"Intense, amusing, enjoyable to spend the time training."
David Sugarman, Regus. - Microsoft Certified Azure Developer Associate (4 days) (1/7/2019 to 4/7/2019)

"Excellent delivery of the course by the instructor."
Oladimeji Onalaja, Health Education England HEE. - Microsoft Certified Azure Fundamentals (1 Day) (27/6/2019 to 27/6/2019)

"An excellent course, informative content, and engaging presenter ."
Graham Moor, NHSE. - Microsoft Certified Azure Fundamentals (1 Day) (27/6/2019 to 27/6/2019)

"Course was thorough, the instructor was very knowledgeable. Good insight."
Arthur Neild, 2gether NHS Foundation Trust. - Microsoft Certified Azure Fundamentals (1 Day) (27/6/2019 to 27/6/2019)

"Intense training courses made possible by industry expert instructors. Very convenient having accommodation and training centre next to each other. Being in a class full of people who are there to achieve the same goal is great motivation that would not have existed if you were learning on your own."
Joseph Lyons, Sitekit Ltd.. - Microsoft MCSA: Web Applications & MCSD: App Builder (9 days) (17/6/2019 to 25/6/2019)

"This is a fairly grueling course, no mistake! The instructor was an engaging tutor and made the content interesting and enjoyable."
Simon Jackson, Sitekit. - Microsoft MCSA: Web Applications & MCSD: App Builder (9 days) (17/6/2019 to 25/6/2019)

"Firebrand is one of the fastest ways I have ever learned any skill in my life. While challenging, it does provide good insight into the world of IT."
Jack Wills, Coventry Building Society. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (13/5/2019 to 18/5/2019)

"Firebrand taught me a lot and my instructor was great. The food was good and the accommodation was okay. "
Jack Wright, Thomas Cook. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (13/5/2019 to 18/5/2019)

"The instructor was very helpful, Answered every question I had and supported me to pass my Exams."
Charlie Boon, Netitude. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (13/5/2019 to 18/5/2019)

"The instructor is outstanding with a very unique skill set. He is 100% focused on the students needs. To maintain students attention for 12 hourss per day is not easy. Having worked as an instructor I have the upmost respect for both his teaching style and technical ability. Thank You!"
Paul Davenport, Ultra Electronics. - Microsoft MCSA: Windows Server 2016 (11 days) (7/2/2019 to 17/2/2019)

"Training was extensive and very informative. Was given in a way that it was easy to remember and associate with day to day work. Could easily relate to situations presented."
Thomas Slicer-Watkinson, CPiO Limited. - Microsoft MCSA: Windows Server 2016 (11 days) (7/2/2019 to 17/2/2019)

"Very very intensive training, but its worth it!!!"
Marco Pirazzoli, Systems IT. - Microsoft MCSA: Windows Server 2016 (11 days) (7/2/2019 to 17/2/2019)

"Would recommend Firebrand training , instructors are fantastic and keep the course delivery methods varied to ensure students attention throughout the 12 hour days. "
Dean Gathercole, National Grid. - Microsoft MCSA: Windows Server 2016 (11 days) (7/2/2019 to 17/2/2019)

"The training centre is very well organised and professional, I found the course very detailed and got a lot out of it."
Joseph Naber. - Microsoft MTA Software Development Fundamentals (3 days) (10/1/2019 to 11/1/2019)

"Firebrand training is a good way to get qualifications fast. Be prepared with the self-learning before hand and for long days."
Anonymous. - Microsoft MTA Software Development Fundamentals (3 days) (10/1/2019 to 11/1/2019)

"The course was intense but well delivered, the instructor engaged with the group and took the time to give good feedback and help."
Joseph Naber, Games Workshop. - Microsoft MTA Software Development Fundamentals (3 days) (10/1/2019 to 11/1/2019)

"Highly recommendable course and praise worthy."
W.A.. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (7/1/2019 to 10/1/2019)

"The course is high intensity but still managed to maintain a friendly atmosphere. The residential aspect is definitely beneficial to your learning. "
Anonymous. - Microsoft MTA: Windows Server Administration Fundamentals (3 days) (9/1/2019 to 10/1/2019)

"A good learning environment for people who are looking for a job in the IT depart. Friendly instructor. "
Thomas Thornton. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (7/1/2019 to 12/1/2019)

"Great teaching but the course was not particularly relevant to our job and skill set. "
Dexter Lee, BBC. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (7/1/2019 to 12/1/2019)

"Very good facilities, good efficient teaching, would definitely recommend to others that are looking for an IT course."
Andrew Smith, BBC. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (7/1/2019 to 12/1/2019)

"My instructor was extremely committed to help with our studying, with a group who have had very little experience in the topic our course was based on. The resources provided were also very useful."
Sam Hughes, BBC. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (7/1/2019 to 12/1/2019)

"Great experience, learnt a huge amount in a short space of time."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (7/1/2019 to 10/1/2019)

"Good and clear instruction, with interactive discussions suited to students needs. Thoroughly recommended."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (7/1/2019 to 10/1/2019)

"Training was excellent and the instructor was amazing."
Samson Jesi, NCC Group. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (7/1/2019 to 10/1/2019)

"Key & relevant advice provided by highly knowledge subject matter experts. Better equipped to provide advice to customers deploying solutions within the cloud."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (7/1/2019 to 10/1/2019)

"Firebrand are the best training provider I have used, with knowledge and engaged instructors. "
M.P.. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (7/1/2019 to 10/1/2019)

"The course was very helpful to me as I do C# at my job. They cover all basic fundamentals. The food here is great as well. The stay was comfortable and flexible. You can stay here easily and learn quickly."
S.Y.. - Microsoft Programming in C# (4 days) (7/1/2019 to 10/1/2019)

"Good facility, nice people and an organised concept. Enjoyed my stay and learnt new skills."
James Vost. - Microsoft MTA HTML5 App Development Fundamentals (3 days) (7/1/2019 to 8/1/2019)

"The training provided was all relevant and useful for me to prepare for the exam. "
Anonymous. - Microsoft MTA HTML5 App Development Fundamentals (3 days) (7/1/2019 to 8/1/2019)

"Training is relevant but extremely intense, there is a lot to take in in a short amount of time. "
Anonymous. - Microsoft MTA HTML5 App Development Fundamentals (3 days) (7/1/2019 to 8/1/2019)

"Intensive training, I would recommend, decent level of experience required, but it worked for me to do that extra knowledge required to become MCSA certified. Thanks."
Barry Mansell, CPTO. - Microsoft MCSA: Windows Server 2016 (11 days) (6/12/2018 to 16/12/2018)

"It is a nice experience at Firebrand."
Anonymous. - Microsoft MCSA: Windows Server 2016 (11 days) (6/12/2018 to 16/12/2018)

"I recommend Firebrand to anyone that is looking to either gain knowledge for the first time or to learn something new."
S.P.. - Microsoft MTA Database Fundamentals (2 days) (12/12/2018 to 13/12/2018)

"Awesome place, awesome instructors, real challenges. This is the Firebrands recipe for success."
V.F.. - Microsoft Architecting Microsoft Azure Solutions (3 days) (8/12/2018 to 10/12/2018)

"Learnt a lot - good course, but very intense. Not for the faint or weak! Very good instructor."
Anonymous. - Microsoft Architecting Microsoft Azure Solutions (3 days) (8/12/2018 to 10/12/2018)

"Good course, long hours, sometimes a little overwhelming to say the least. good atmosphere."
Richard Eaton, Avnet. - Microsoft Architecting Microsoft Azure Solutions (3 days) (8/12/2018 to 10/12/2018)

See prices