The goal of this five-day accelerated course is to provide professionals with the basic data, voice, and converged networking skills necessary to function in a variety of information technology positions including emerging broadband and "voice over" technologies. Telecommunications Industry Association's Convergence Technologies Professional (CTP) certification is the premier certification that validates the skills required to excel in the role of data, voice, and converged support professionals, channel partner sales professionals, technical representatives, advanced technical engineers, and application sales engineers.
Firebrand Training's Program for the CTP Certification affords students the ability to live, learn, and take the actual CTP exams on-site at our education centres in the US and Europe.
Our program is delivered in a distraction-free, immersed environment with on-site, deluxe accommodation - utilizing a curriculum adapted specifically for accelerated learning. Our instructors are cross-certified industry professionals (ranging from renowned authors to senior information technology consultants) with extensive real-world knowledge that is effectively relayed throughout our Firebrand Trainings.
Instructors are available at all times to provide individual and group attention, lead lab exercises and practice sessions, and ensure the students' success. Our attention to detail shows in our unsurpassed instruction and customer service, our classroom and testing facilities, and our individual and corporate success stories.
See prices now to find out how much you could save when you train at twice the speed.
Seven reasons why you should sit your course with Firebrand Training
- Two options of training. Choose between residential classroom-based, or online CTP courses
- You'll be CTP certified in just 5 days. With us, you’ll be CTP trained in record time
- Our CTP course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
- Pass CTP first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
- You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
- You’ll learn CTP faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying CTP with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 75350 professionals, and we’re partners with all of the big names in the business
Think you are ready for the course? Take a FREE practice test to assess your knowledge!
The TIA Converged Technology Professional certification is an internationally recognized certification that validates data, telephony, and converged networking skills.
Reasons for CTP certification include career advancement, personal improvement, skills enhancement, and higher salaries.
- Certifications tend to lead to higher wages
- Increased customer satisfaction and decreased support costs through improved service, increased productivity and greater technical self-sufficiency
- Excellent return on training and certification investments by providing a
standard method of determining training needs and measuring results
- Reliable benchmark for hiring, promoting and career planning
- Recognition and rewards for productive employees by validating their expertise
- The certification is an excellent stepping stone towards achieving future Cisco certifications such as CCNA, CCDA, CCNP, and CCNP Voice
Build Your Skills And Your Career: Certify Yourself
Our primary goal is your education. Firebrand Trainingprovides thorough instructor-led training to ensure that you learn the fundamentals, obtain hands-on skills, and earn your certification. You will emerge able to immediately apply your new knowledge in your career environment.
Benefits of Training with Firebrand
- Two options of training - Residential classroom-based, or online courses
- A purpose-built training centre – get access to dedicated Pearson VUE Select facilities
- Certification Guarantee – pass first time or train again free (just pay for accommodation, exams and incidental costs)
- Everything you need to certify – you’ll sit your exam on the course and return home certified
- No hidden extras – one cost covers everything you need to certify
Firebrand Training has an aggressive educational schedule that thoroughly covers all essential elements necessary for certification.
- Data Networking
- Telephony Networking
- Converged Technologies
- Study, Testing Day
Official TIA CTP Courseware
Firebrand Traininguses Official TIA CTP Courseware for the highest standard training of CTP certified professionals
Through lecture, group discussion, and lab work, you will learn the following concepts and skills:
DATA NETWORKING DOMAIN
Industry Standards and Protocols Objectives
- Identify the layers of the OSI reference model
- Identify the functions of each layer of the OSI reference model
- Identify the protocols and services of each OSI layer
- Explain data encapsulation (including but not limited to: data, segment, packet, frame) in relation to frame assembly
LAN/WAN Infrastructure Objectives
- Compare and contrast various LAN topologies (including but not limited to: ring, bus, star)
- Compare and contrast various WAN topologies (including but not limited to: full mesh, partial mesh, point-to-point)
- Identify the functions of routers, switches and hubs in relation to data networking hardware
- Compare and contrast the functions of a modem and CSU/DSU in relation to data networking hardware
- Recognize standards, protocols and their characteristics (including but not limited to: 802.2, 802.3, 802.5, PPP, frame relay, ATM, SONET/SDH)
- Identify the purpose of Spanning Tree Protocol (STP)
- Distinguish between DTE and DCE
- Distinguish among the categories of cabling (including but not limited to: CAT3, CAT5, shielded twisted pair [STP], V.35, thinnet, RG58, fiber optic [single-mode, multi-mode])
- Identify cable terminators
- Identify the function of VLANs
- Identify the function of a MAC address
IP Protocols Objectives
- Compare and contrast the format of IPv4 and IPv6 addresses
- Identify network classes (A, B, C, D)
- Identify network, host and broadcast addresses
- Identify private network numbers
- Identify the importance of subnet masking
- Determine the number of host addresses in a subnet
- Determine the network number given a host address and subnet mask
- Identify the subnet mask by both the bit count and dotted decimal notation
- Distinguish between routed and routing protocols
- Distinguish among dynamic, static and default routes
- Identify DNS features and functions
- Identify DHCP features and functions
- Identify NAT features and functions
- Compare and contrast connection-oriented and connectionless transport in relation to TCP/UDP
- Describe well-known, registered and random/dynamic ports in relation to TCP/UDP
- Identify common ports (including but not limited to: Telnet, HTTP, FTP, TFTP, SMTP, POP3, SNMP, DNS) in relation to TCP/UDP
- Use ICMP (tracert, ping and error messages) in relation to troubleshooting tools
- Recognize other available troubleshooting tools for cabling, hardware, and configuration of devices (software and hardware)
- Determine when to use straight-through vs. crossover cable
- Identify common configuration errors in IP devices
TELEPHONY NETWORKING DOMAIN
Industry Standards and Protocols Objectives
- Recognize standard reference nomenclature (including but not limited to: X.nnn, Q.nnn, I.nnn, E.nnn)
Basic Telephony Concepts Objectives
- Identify the call-processing steps (call setup, call connection, call completion)
- Compare and contrast analog trunks and station lines
- Identify electrical characteristics of ground-start and loop-start analog trunks (not including local voltage specifications)
- Identify the various types of E&M trunks (2W/4W audio) in relation to analog trunks
- Identify various DSH technologies (including but not limited to: DS0, DS1, DS3, OC3, OC12, OC48, OC192)
- Compare and contrast analog ringing (electrical specs) vs. digital alerting (A&B bits) in relation to signaling types
- Identify the primary analog transmission impairments involved in a phone call (including but not limited to: loss, echo, noise, cross-talk, delay)
- Identify the need for echo cancellation in 2-wire to 4-wire hybrids
- Define pulse code modulation in telephony
- Compare and contrast A-Law and Mu-Law in relation to digitizing voice
- Identify the functions of class 4 (tandem) and class 5 (end-office) switches in relation to PSTN/GSTN
- Identify various numbering plans (including but not limited to: global, NANP, private)
- Recognize Digital Signal Hierarchy (DSH) terminology (STRATUM)
- Distinguish between FXO and FXS interfaces
- Identify safety procedures (including but not limited to: cabling, power, grounding, ESD, NEBS)
- Determine proper cabling procedures in specific environments (PVC vs. plenum)
- Identify troubleshooting tools (including but not limited to: 4-pair tester, inductor/buzzer/toner, linesman test set (butt set), volt meter, laptop)
- Identify the symptoms of improper clocking configuration
- Identify various cable terminations (including but not limited to: USOC/RJ-nn standards, ITU/V.nnn standards)
- Compare and contrast the signaling of ground-start and loop-start analog trunks (not including line voltages)
- Compare and contrast in-band vs. out-of-band in relation to signaling types
- Identify the signaling functions of ISDN (e.g., ISDN BRI, ISDN PRI, ISDN 23 and ISDN 30) and SS7/C7
- Compare and contrast E&M, ground start, loop start and OPX in relation to signaling types (A, B, C and D bits)
- Compare and contrast analog dialing (DTMF) vs. digital addressing (set-up messages) in relation to signaling types
CONVERGENCE TECHNOLOGIES DOMAIN
Industry Standards and Protocols Objectives
- Identify the major industry standards (including but not limited to: 802.x, RFCxxxx, E.nnn, G.nnn, H.nnn, Q.nnn, X.nnn) that apply to the technologies relevant to convergence
- Identify the major standards bodies (including but not limited to: IEEE, ITU, IETF, EIA, TIA, ANSI, Bell) that apply to the technologies relevant to convergence
Voice-over Convergence Objectives
- Define latency, jitter and wander, and identify their impact on real-time communications
- Identify the importance of a jitter buffer
- Identify the impact of large data frames on real-time communications
- Recognize the need for Quality of Service (QoS) in converged networks
- Identify Quality of Service (QoS) technologies (including but not limited to: RSVP, DiffServ, IntServ, 802.1P/Q) for converged networks
- Identify common codecs (G.7xx) and their bandwidth requirements in a converged environment
- Describe the impact of compressing voice
- Compare and contrast the use of T1, E1 and J1 for data and voice
- Identify the factors that affect the bandwidth of packetized voice
- Identify requirements for transporting modem and fax through a converged solution
Topology Convergence Objectives
- Identify the types of signaling protocols for converged networks (including but not limited to: H.245, H.320, H.323, H.450, SIP, MGCP, NCS)
- Identify the function of a gatekeeper
- Identify differences in call flows between convergent-based and circuit-based calls
- Identify the function of gateways
- Identify characteristics of circuit-switched and packet-switched technologies
See Exam Track...
The TIA CTP validates the knowledge and abilities of individuals with at least nine months of experience in network support or administration
TIA CTP Exam
The exam tests three domain areas:
- Data Networking
- Telephony Networking
- Converged Technologies
The CTP exam candidate is responsible for achieving a passing score on the CTP exam. CTP exam items are based upon CTP exam objectives. All deliveries of the CTP exam will be subject to the following:
- Each delivery of the exam includes a random selection of 65 CTP exam items and six survey questions at the end of the exam
The examination period is 75 minutes.
To achieve a passing score on the TT0-101 CTP exam, candidates must:
Correctly answer at least 49 of the 65 exam items.
Exam items offer three to four solutions or options. Exam candidates must select the one best solution for each item.
Upon completion of the CTP exam, candidates will receive a score report from the testing center. Candidates who pass the CTP exam are CTP certified by TIA and will receive a CTP certification.
See What's Included...
Your accelerated course includes:
- Meals, unlimited snacks, beverages, tea and coffee*
- On-site exams**
- Exam vouchers**
- Practice tests**
- Certification Guarantee***
- Up-to 12 hours of instructor-led training each day
- 24-hour lab access
- Digital courseware**
- * For residential training only. Doesn't apply for online courses
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
- *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)
Students who are successful in the the CTP certification preparation course should possess:
- 1 year of experience or equivalent knowledge in all three CTP knowledge domains: Data Networking, Telephony Networking, Convergence Technology
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
TIA CTP Course Dates
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