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Microsoft MCSA: Windows 7 - Enterprise Desktop Support Technician

- Only 6 Days
MCSA Windows 7

Firebrand Training's Official MCSA: Windows 7 - Enterprise Desktop Support Technician course is for you if you use Microsoft Windows 7 as a desktop operating system in an enterprise environment. The course will provide you with knowledge and exposure to the Windows 7 Operating system, and prepare you for the Configuring Windows 7 (70-680) and Windows 7, Enterprise Desktop Support Technician (70-685) exams.

See Benefits...

See prices now to find out how much you could save when you train at twice the speed.

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online Desktop Support Technician courses
  2. You'll be Desktop Support Technician certified in just 6 days. With us, you’ll be Desktop Support Technician trained in record time
  3. Our Desktop Support Technician course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  4. Pass Desktop Support Technician first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn Desktop Support Technician faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying Desktop Support Technician with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 75595 professionals, and we’re partners with all of the big names in the business

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Use your free Microsoft training vouchers

You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us

Benefits of Training with Firebrand

  • Two options of training - Residential classroom-based, or online courses
  • A purpose-built training centre – get access to dedicated Pearson VUE Select facilities
  • Certification Guarantee – pass first time or train again free (just pay for accommodation, exams and incidental costs)
  • Everything you need to certify – you’ll sit your exam on the course and return home certified
  • No hidden extras – one cost covers everything you need to certify

See Curriculum...

  • Installing, Upgrading, and Migrating to Windows 7
  • Deploying Windows 7
  • Configuring Hardware
  • Configuring Applications
  • Configuring Access to Resources
  • Mobile Computing
  • Monitoring and Maintaining Windows 7
  • Configuring Backup and Recovery Options
  • Preparing to Deploy Windows 7 Business Desktops
  • Assessing Application Compatibility in Windows 7
  • Designing Standard Windows 7 Images
  • Migrating User State Using WET and USMT 4.0
  • Designing Configuring and Managing the Client Environment

See Exam Track...

This course prepares you for, and you take, the following two exams:

  • Exam 70-680: Configuring Windows 7
  • Exam 70-685: Windows 7, Enterprise Desktop Support Technician

See What's Included...

Microsoft Official Curriculum provided on the course:

  • MOC 6292 AK - Installing and Configuring Windows® 7 Client

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

See Prerequisites...

Students attending this course should have some experience of working with Microsoft Windows XP, Windows Vista or Windows 7. They should also possess a basic understanding of networking concepts and computer hardware.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

See Dates...

Microsoft Desktop Support Technician Course Dates





Book now

24/2/2020 (Monday)

29/2/2020 (Saturday)




29/6/2020 (Monday)

4/7/2020 (Saturday)

Wait list



10/8/2020 (Monday)

15/8/2020 (Saturday)

Limited availability



21/9/2020 (Monday)

26/9/2020 (Saturday)




2/11/2020 (Monday)

7/11/2020 (Saturday)




14/12/2020 (Monday)

19/12/2020 (Saturday)




Here's the Firebrand Training review section. Since 2001 we've trained exactly 75595 students and asked them all to review our Accelerated Learning. Currently, 96.76% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Intense course with great results and a world of knowledge in a short period of time. "
Jason Pascoe, MOD. (27/10/2014 to 1/11/2014)

"First time using firebrand, very impressed. The instructor was a top quality, I will be very happy if he is my instructor on future courses that I will be attending."
Nicholas Nelson, MOD. (27/10/2014 to 1/11/2014)

"Firebrand have the personnel, facilities and resources to maximize your learning experience"
Luke Gardner, OC&C Strategy Consultants. (11/11/2013 to 16/11/2013)

"Firebrand training envioment is ideal for anyone who wants to fast track their certification path"
Roger Mayne, Sabre Insurance Company Ltd. (11/11/2013 to 16/11/2013)

"A pleasant experience, lots of hard work, very hands on but Candidate needs to put in as much as he/she wants to get out, highly recommend!"
Sergio Vieira, Standard Chartered Bank. (26/11/2012 to 1/12/2012)

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