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Duration:
Only 2 days
Study Mode:
Classroom
Next Date:
18/12/2024 (Wednesday)

Overview

ITIL4 Practice logo

This accelerated ITIL® 4 Practitioner: Change Enablement certification equips IT professionals with the skills and knowledge to maximize the number of successful service and product changes. It provides best practice guidance for ensuring that risks are accurately assessed, changes are authorized, and the change schedule is effectively managed. Designed for IT professionals looking to validate their expertise in change management, this course will help you demonstrate proficiency in both the strategic and operational aspects of change enablement.

In just 2 days, you’ll also learn to:

  • Ensure changes are realized in an effective, safe, controlled, and timely manner to meet stakeholders' needs.
  • Minimize the negative impacts of change while managing it effectively.
  • Balance throughput, governance, compliance, and risk control across all changes within the defined scope.
  • Adapt change practices to fit different development approaches.
  • Use the ITIL® Maturity Model to measure, assess, and develop Change Enablement practices within your organization.

Why choose Firebrand?

  • Accelerated certification process – Get certified in just 2 days.
    Access to expert instructors with real-world experience.
    A hands-on, immersive learning environment for maximum retention.
    Flexible learning options and dedicated support.
  • At the end of this intensive course, you will sit for the PeopleCert ITIL® 4 Practitioner: Change Enablement certification exam and, upon passing, obtain your certification.
  • Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

  • IT professionals looking to validate their skills in Change Enablement.
  • Individuals seeking to enhance cross-practice collaboration and improve service value streams.
  • Change managers, IT service managers, or team leaders responsible for implementing change.
  • Project managers and business managers involved in change initiatives.

ITIL® and The Swirl logo™ are registered trademarks of PeopleCert Limited, used under permission of PeopleCert Limited. All rights reserved.

Curriculum

  • Module 1: The key concepts of the practice
  • Module 2: The processes of the practice
  • Module 3: The roles and competences of the practice
  • Module 4: How information and technology support and enable the practice
  • Module 5: The role of partners and suppliers in the practice
  • Module 6: How the ITIL capability model can be used to develop the practice
  • Module 7: The recommendations for the practice success

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

ITIL® 4 Practitioner: Change Enablement Exam

  • Duration: 30 minutes
  • Format: Multiple-choice, closed-book
  • Number of questions: 20
  • Passing score: 13 out of 20 marks required to pass (65%)

Prerequisites

Before attending this accelerated course, you must have successfully completed the ITIL®4 Foundation certification as a pre-requisite to take the ITIL®4 Practitioner-level courses, including Change Enablement. 

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Benefits

Seven reasons why you should sit your course with Firebrand Training

  • Two options of training. Choose between residential classroom-based, or online courses
  • You'll be certified fast. With us, you’ll be trained in record time
  • Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  • Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  • You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
  • You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  • You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!  Free Practice Test

Course Dates


Start
Finish
Status
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Prices
18/12/2024 (Wed)
19/12/2024 (Thu)
Open
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18/03/2025 (Tue)
19/03/2025 (Wed)
Open
Classroom
18/06/2025 (Wed)
19/06/2025 (Thu)
Open
Classroom
22/09/2025 (Mon)
23/09/2025 (Tue)
Open
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