HP Accredited Technical Associate (ATA®) — Networks

Learn how to design a wired and wireless switched and routed network that meets your customer's requirements. Get your HP Accredited Technical Associate – Networks certification 20% faster than traditional training.

On this course you'll learn how to explain and recognise networking technologies such as:

• Data Link Protocols
• Physical Connections
• Layer 3 Routing
• Upper Layer Protocols and Applications
• Multicast Technology

You'll also learn how to install, configure, initiate, and upgrade networks. In addition to troubleshooting those infrastructures, you will perform administrative, operational, and network management. To ensure that you make the most of your certification, you will also learn the implications of these technologies for customer needs.

1. Explain and recognize networking technologies and their implications for customer needs

1.1 Describe the OSI model

• Identify each layer and describe its purpose and function
• Map the most common IP suite protocols to the OSI layers

1.2 Describe and recognize the most common data link protocols and their associated physical connections (layers 1 and 2)

• Recognize and describe the common network topologies
• Describe the most common layer media (layer 1)
• Describe the common data link (layer 2) connections
• Describe Ethernet technology and media
• Describe wireless technology and media

1.3 Describe layer 3 routing concepts with detailed focus on IP

• Compare/Contrast classful subnets vs. classless networks
• Explain IP addressing rules
• Describe Dynamic Host Control Protocol (DHCP)
• Explain why IPv6 was invented (to support larger number of device addresses)
• Describe how IPv4 routing works

1.4 Identify common dynamic routing protocols and describe their function on a network

• Compare and contrast with static routes
• Describe Routing Information Protocol (RIP)
• Describe Open Shortest Path First (OSPF) and why it exists

1.5 Describe the purpose and function of layer 4 (transport) protocols on an IP network

• Compare and contrast TCP and UDP within the IP protocol stack

1.6 Describe the common IP-based upper layer (layers 5, 6, and 7) protocols and applications

• Identify and describe the purpose of a port
• Identify the common upper-layer applications and their functions

1.7 Describe multicast technology and its purpose

• Describe how a switch deals with multicast traffic differently
• Identify common applications and protocols that use multicast on a network

1.8 Describe the concept of quality of service (QoS)

• Describe the common use cases for QoS
• Apply the fundamental axiom of prioritization: “If there is no congestion, prioritization has no effect”
• Describe the difference between “over-provisioning” and prioritization and when to use one vs. the other in a small business context

1.9 Describe how to secure a network using basic security features

• Define basic security concepts
• Describe common network access security methods
• Identify and describe common administrative access security methods (e.g., for infrastructure devices)
• Describe the concepts and functions of virtual private networks (VPNs)
• Describe the purpose and functions of firewalls and proxy servers at a high level
• Describe the common data integrity technologies (encryption, certificates, etc.)

1.10 Describe the common ways to increase availability and performance of a network

• Describe the concept of redundancy
• Describe the concept of link aggregation

1.11 Describe the concept and use of VLANs

• Describe a VLAN and its benefits
• Describe port-based VLANs (IEEE 802.1Q)

1.12 Describe the common network management technologies

• Describe device management
• List and describe the common tools used to manage traffic on a network

2. Plan and design wired and wireless network solutions for SMB customers

2.1 Consult with an SMB customer to assess their business and technical needs and create a plan for a networking solution

• Gather/Analyze customer business requirements
• Plan for cable and port requirements
• Plan for bandwidth and QoS requirements (Including types of traffic, iSCSI, etc.)
• Plan for critical and high traffic users/servers
• Plan for anticipated future growth of network
• Plan for serviceability and management
• Plan for mobility and wireless
• Plan for security
• Plan for voice
• Plan for green IT

2.2 Design a networking solution to meet the customer needs identified in the planning stage

• Specify number of ports and types
• Determine speed requirements, including access speed, uplink speed, and backplane speeds
• Design network topology
• Determine types of media
• Determine number uplinks required
• Determine redundancy scheme, including spanning tree topology, layer 3 routing protocols, and link aggregation (when multiple links per host are required)
• Assess business requirements and design all elements of network security into a single, integrated security solution
• Specify network management tools to be used
• Design wireless and mobility

2.3 Identify and describe best practices for designing solutions

• Take advantage of industry standards and HP developed best practices
• Take into consideration HP Networking strengths in the design
• Sflow and traffic monitoring

3. Install, configure, start up, and upgrade network solutions for SMB customers

3.1 Prepare for and install networking equipment

• Perform pre-project survey to validate appropriate design
• Install modules and components in devices in specified slots based on manufacturer and design requirements
• Build initial configuration files as required by design
• Update firmware and initial configuration files
• Perform specific configuration of devices—device name, port names, VLANs, routing, certificates, spanning tree, SSIDs, PoE, DHCP servers and relays, etc.
• Configure WAN devices
• Implement required security devices
• Physically connect devices per design requirements

3.2 Install and configure management and administration solution

• Install management software (PMC+)
• Configure management software per design requirements (application security)
• Run device discovery for specified devices
• Run and store default reports, including discovered devices, network map, etc.
• Develop and implement management policies per design requirements

3.3 Validate installed solution

• Validate installed solution
• Validate required devices show in management software
• Validate wireless coverage, roaming, and capacity results compared to design
• Validate management policy results
• Perform backup of initial configuration (management solution and device configurations)

4. Optimize wireless, switched, and routed network infrastructures for SMB customers

4.1 Manage network assets using HP and third-party tools

• Interpret counters and logs
• Use HP tools to ease deployment of multiple devices
• Interpret output of or data within existing HP tools

4.2 Optimize network performance by improving segmentation and topology

• Small-scale capacity planning—thinking ahead, planning for expansion and future growth
• Verify identified bottleneck or limitation

4.3 Optimize L3 routing protocol convergence and scalability

• Tune advanced layer 3 routing protocols, including dynamic and static

4.4 Optimize network availability

• Implement trunking

4.5 Optimize and scale wireless network configuration

• Use wireless optimization tools and techniques
• Optimize RF coverage, User count, and cell size adjustments

4.6 Optimize security on wired/wireless networks and devices

• Centralize security implementation and administration

4.7 Optimize power utilization by implementing Green IT practices

• Implement power, cooling, PoE

5. Troubleshoot wireless, switched, and routed network infrastructures for SMB customers

5.1 Troubleshoot routed and switched networks

• Describe specific tools appropriate for troubleshooting wired or wireless networks, and manage network assets using appropriate tools

5.2 Troubleshoot remote connectivity

• Troubleshoot VPNs
• Troubleshoot mobile devices (tablets, phones, and laptops)

5.3 Troubleshoot wireless networks

• Troubleshoot connectivity and roaming
• Troubleshoot wireless security
• Use HP and industry-standard tools to troubleshoot wireless infrastructure

5.4 Troubleshoot security faults and threats

• Secure the network and mitigate security threats
• Troubleshoot secure infrastructure for SMB customers

5.5 Troubleshoot common network issues using the HP troubleshooting methodology

• Establish objectives and translate the reported system issue into the precise problem statement
• Gather, document, and analyze data
• Develop and verify a hypothesis
• Design and implement an action plan
• Evaluate the results and compare to the objectives
• Iterate through process as required

6. Perform administrative, operational, and network management tasks for SMB customers

6.1 Perform change management to network configuration and devices

• Configuration changes—network devices, growth
• Keep software current—management server updates, TFTP, firmware updates, etc.

6.2 Manage network events and policies

• Set up alerts, policies, and notifications
• Review and take action on alerts andlog files
• Develop response policies such as scripted issue resolution, escalation processes, management involvement, end-user/customer communication, etc.

6.3 Perform network administration tasks

• Implement moves/adds/changes/deletions/password resets
• Back up device configurations via management software or device console
• Keep documentation current—network diagrams, passwords, device configurations, etc.

We’ll prepare you for, and test you in, the following exam:

• Exam HP4-A02 - HP Accredited Technical Associate (ATA) – Networks

Included:

• HP official course material including practice exam.

To ensure that you pass your exam and become an HP Accredited Technical Associate you should have a CompTIA A+ or a Microsoft MTA Certification and between 18-24 months experience with HP kit.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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