On this accelerated HDI Desktop Support Manager course, you’ll gain an understanding of the best practices a Desktop Support Manager can use to effectively manage the operational and tactical components of a support organisation.
In just 3 days, you’ll learn build your knowledge on how to align desktop support services with business strategy, objectives, and processes. You’ll also learn about:
At the end of this course, you’ll sit the HDI Desktop Support Manager exam and achieve your certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, learn from certified instructors, and train in a distraction-free environment.
This course is ideal if you are a desktop support manager or technical support professional managing day-to-day functions of desktop support in your organisation.
As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Your accelerated course includes:
There are no formal prerequisites for this accelerated course.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.44% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"When learning with Firebrand, everything is taken care of for you. This allows you to pour everything into absorbing and understanding your course content amongst peers."
ML, Griggster Limited. (3/10/2023 (Tuesday) to 6/10/2023 (Friday))
"Really enjoyed the course. It was thoroughly taught and in depth. Made sure there was plenty of opportunities to ask questions and then spent time explaining the answers to the questions making sure everyone understood the content both online and in person."
Anonymous. (9/10/2023 (Monday) to 14/10/2023 (Saturday))
"Easy to connect and follow on distance. Almost feels like I'm in the classroom. The camera and the sharing screen interacts very well. No matter the exam result. Thank you tutor!"
IG. (9/10/2023 (Monday) to 14/10/2023 (Saturday))
"Great teacher, very knowledgeable in all areas of Networking, his way of instructing is truly unique, explaining things in great details to the enth degree is what you need on a course like the and the tutor exceeded expectations, I would definitely recommend the Firebrand CCNA training to any of my fellow IT colleagues."
Cameron Tonkin, Semperian. (9/10/2023 (Monday) to 14/10/2023 (Saturday))
"The organisation of the course was very professional. The course was well delivered, and included detailed explanation of all topics."
CF. (9/10/2023 (Monday) to 14/10/2023 (Saturday))
Start |
Finish |
Status |
Location |
Book now |
---|---|---|---|---|
21/8/2023 (Monday) |
22/8/2023 (Tuesday) |
Finished - Leave feedback |
- |
|
|
|
|
|
|
5/2/2024 (Monday) |
6/2/2024 (Tuesday) |
Limited availability |
Nationwide |
|
18/3/2024 (Monday) |
19/3/2024 (Tuesday) |
Open |
Nationwide |
|
29/4/2024 (Monday) |
30/4/2024 (Tuesday) |
Open |
Nationwide |
|
10/6/2024 (Monday) |
11/6/2024 (Tuesday) |
Open |
Nationwide |
|