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Cisco - Certified Specialist - Collaboration Call Control & Mobility Implementation | 300-815 CLACCM

Duration:

Only 4 Days

Method:

Classroom / Online / Hybrid

Next date:

24/6/2024 (Monday)

Overview

On this accelerated Cisco Certified Specialist - Collaboration Call Control and Mobility Implementation course, you'll learn the best practices of implementing secure communication and team-based collaboration through managing the tools of Cisco Unified Communications Manager (CM).

In just 4 days, you'll build knowledge on advanced call control and mobility services like signalling and media protocols, Cisco Unified Board Element, call control and dial planning. You'll also learn how to:

Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager
Troubleshoot multisite Cisco Unified Communications Manager deployments
Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility, Cisco Unified Communications Manager Device Mobility and Cisco Unified Communications Manager Extension Mobility

At the end of the course, you'll sit exam 300-815 CLACCM and achieve the Cisco Certified Specialist - Collaboration Call Control and Mobility Implementation certification. You'll get access to official courseware and learn from certified Cisco instructors, as Firebrand is a Cisco Learning Partner.

Train through Firebrand's Lecture | Lab | Review methodology at twice the speed in a distraction-free environment.

Audience

This course is ideal if you're a collaboration engineer or administration professional like:

Network administrator
Network architect
Network designer
Network engineer
Network manager

Next step: CCNP Collaboration

Once you have passed exam 300-815 CLACCM, you'll be halfway to achieving the CCNP Collaboration certification. Next, achieve the Cisco Certified Specialist - Collaboration Core certification and get your CCNP Collaboration.

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Benefits

Seven reasons why you should sit your course with Firebrand Training

Two options of training. Choose between residential classroom-based, or online courses
You'll be certified fast. With us, you’ll be trained in record time
Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

* For residential training only. Doesn't apply for online courses
** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Free Practice Test

Curriculum

Module 1: Analysing and Troubleshooting Signalling and Media Protocols
Module 2: Implementing Cisco Unified Communications Manager Supplemental Services
Module 3: Implementing Call Coverage in Cisco Unified Communications Manager
Module 4: Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
Module 5: Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
Module 6: Configuring and Troubleshooting Cisco Unified CM Unified Mobility
Module 7: Implementing Cisco Unified Communications Manager Express
Module 8: Implementing Globalised Call Routing
Module 9: Implementing Remote Site Survivability
Module 10: Implementing Call Admission Control in Cisco Unified Communications Manager
Module 11: Implementing URI Calling in Cisco Unified Communications Manager
Module 12: Troubleshooting Multisite Cisco Unified Communications Manager Deployments
Module 13: Examining Global Dial Plan Replication
Module 14: Configuring and Troubleshooting Cisco Unified Border Element

Lab outline

Module 1: Analyse SIP, H.323, and Media Protocols
Module 2: Troubleshoot SIP and Media Protocols
Module 3: Implement Cisco Unified Communications Manager Supplemental Services
Module 4: Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Module 5: Configure Device Mobility
Module 6: Troubleshoot Cisco Unified Communications Manager Device Mobility
Module 7: Configure Cisco Unified Communications Manager Extension Mobility
Module 8: Troubleshoot Cisco Unified Communications Manager Extension Mobility
Module 9: Configure Cisco Unified Mobility
Module 10: Troubleshoot Cisco Unified Mobility
Module 11: Implement Endpoints in Cisco Unified Communications Manager Express
Module 12: Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Module 13: Implement Calling Privileges in Cisco Unified Communications Manager Express
Module 14: Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
Module 15: Implement Globalised Call Routing
Module 16: Implement TEHO, PSTN Backup, and CoS in a Globalised Call-Routing Deployment
Module 17: Implement MGCP Fallback and Survivable Remote Site Telephony
Module 18: Implement Call Admission Control
Module 19: Implement a URI-Based Dial Plan for Multisite Deployments
Module 20: Troubleshoot Globalised Call Routing
Module 21: Troubleshoot Call Admission Control
Module 22: Implement Global Dial Plan Replication
Module 23: Implement Cisco Unified Border Element
Module 24: Troubleshoot Cisco Unified Border Element

Exam Track

As part of your accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

Implementing Cisco Advanced Call Control and Mobility Services v1.0

Exam code: 300-815 CLACCM
Duration: 90 minutes
Languages: English
Domains:

Signalling and Media Protocols (20%)
CME/SRST Gateway Technologies (10%)
Cisco Unified Border Element (15%)
Call Control and Dial Planning (25%)
Cisco Unified CM Call Control Features (20%)
Mobility (10%)

These domains are general guidelines for the content likely to be included in the exam. As Cisco continues to develop this certification, other related topics may also appear.

What's Included

Your accelerated course includes:

Accommodation *
Meals, unlimited snacks, beverages, tea and coffee *
On-site exams **
Exam vouchers **
Practice tests **
Certification Guarantee ***
Courseware
Up-to 12 hours of instructor-led training each day
24-hour lab access
Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have knowledge in:

Internet web browser usability and general computer usage
Networking technologies, voice and video
Different codecs and how they are used to transform analogue voice into digital streams
Cisco Internetworking Operation System (Cisco IOS XE) command line
Cisco Collaboration solutions architecture
Collaboration and the main purposes of key devices in a Cisco collaboration on-premises deployment model
Configuring and modifying required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings and device pool
Deploying and troubleshooting IP phones via manual configuration within Cisco Unified CM
Configuring endpoints and commonly required features
IP Phone signaling protocols of Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP) and Skinny Call Control Protocol (SCCP)
Traffic patterns and quality issues in converged IP networks supporting voice, video and data traffic
Quality of Service (QoS) and its models
Call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])
The dial plan and call routing in Cisco Unified Communications Manager
Configuring dial plan elements within a single site Cisco Unified CM deployment
Implementing basic globalised call routing within a Cisco Unified Communications Manager cluster
Configuring calling privileges in Cisco Unified Communications Manager
Toll fraud prevention
Common endpoint features like call park, softkeys, shared lines, and pickup groups
Public Switched Telephone Network (PSTN) access using Media Gateway Control Protocol (MGCP) gateways
A Cisco gateway for PSTN access
Deploying a simple SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway to enable access to the PSTN network
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Managing Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
Tools for reporting and maintenance like Unified Reports, Real Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Call Detail Records (CDRs) within Cisco Unified CM

Alternatively, the following exams and courses fulfil the prerequisites:

Understanding Cisco Collaboration Foundations (CLFNDU)
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.41% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Really enjoyed the course. It was thoroughly taught and in depth. Made sure there was plenty of opportunities to ask questions and then spent time explaining the answers to the questions making sure everyone understood the content both online and in person."
Anonymous. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"Easy to connect and follow on distance. Almost feels like I'm in the classroom. The camera and the sharing screen interacts very well. No matter the exam result. Thank you tutor!"
IG. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"Great teacher, very knowledgeable in all areas of Networking, his way of instructing is truly unique, explaining things in great details to the enth degree is what you need on a course like the and the tutor exceeded expectations, I would definitely recommend the Firebrand CCNA training to any of my fellow IT colleagues."
Cameron Tonkin, Semperian. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"The organisation of the course was very professional. The course was well delivered, and included detailed explanation of all topics."
CF. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"Patient, knowledgeable, humorous and great instructor. It's a long course, but he made it much more manageable with regular breaks, a mix of slides and whiteboards, and real-world examples and analogies."
JP. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

Course Dates

Start	Finish	Status	Location
19/2/2024 (Monday)	22/2/2024 (Thursday)	Finished - Leave feedback	-
24/6/2024 (Monday)	27/6/2024 (Thursday)	Wait list	Nationwide
5/8/2024 (Monday)	8/8/2024 (Thursday)	Limited availability	Nationwide
16/9/2024 (Monday)	19/9/2024 (Thursday)	Open	Nationwide
28/10/2024 (Monday)	31/10/2024 (Thursday)	Open	Nationwide
9/12/2024 (Monday)	12/12/2024 (Thursday)	Open	Nationwide