Microsoft Copilot Immersion Experience (MS-4021)

On this accelerated Microsoft Copilot Immersion Experience (MS-4021) course you’ll discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond.

 This course provides insights into crafting contextual prompts for Copilot and engaging use case exercises that showcase seamless integration into daily business workflows.

Whether you're a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot's potential in your role.

Through Firebrand’s Lecture | Lab | Review method, you’ll get certified faster than with traditional training and access official courseware, learn from certified instructors, and train in a distraction-free environment.

This course is ideal for:

• Business professionals who want to enhance their daily workflows and productivity through AI
• People seeking to understand and leverage Microsoft 365 Copilot to streamline tasks, improve decision-making, and drive impact in their roles and teams.

Module 1: Introduction to Microsoft 365 Copilot

• What is Microsoft 365 Copilot?
• Explore how Microsoft 365 Copilot works
• Explore the core components of Microsoft 365 Copilot
• Examine how Microsoft is committed to responsible AI 

Module 2: Craft effective prompts in Microsoft 365 Copilot

• Explore the art of the prompt
• Explore Copilot Prompt Gallery
• Catch up and prepare for the week with Microsoft 365 Copilot in Outlook
• Draft emails, replies, and meeting agendas with Microsoft 365 Copilot in Outlook
• Highlight key decisions and actions from Teams meetings

This course does not have an exam.

There are no prerequisites to attend this accelerated course.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply to online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass the first time or train again for free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two training options. Choose between residential classroom-based and online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9am–5pm, with a nice long break for lunch. With Firebrand, you’ll get at least 12 hours/day of quality learning time with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

Are you ready for the course? 

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