End of 2024 20% Discount Promotion
Only 5 days
Classroom
08/01/2025 (Wednesday)
Overview
This 5 day course is designed to give delegates an overview of CRM customisations and how solutions are developed in MS CRM. Students will receive a thorough review of report customisation and development along with tools developers can use for data import and integration of ERP systems to CRM.
This course is aimed at Implementation Consultants / Developers working with MS CRM and possessing practical experience with MS CRM. After completing the Microsoft Dynamics CRM Developer course at Firebrand Training, you'll have more than just your certification. You will have the skills, knowledge and hands-on experience to maximise the benefits of Microsoft Dynamics CRM.
The course will be a mix of theory and practical exercises. Upon completion of this course, you will understand:
- Plan customizations for a MS CRM Implementation
- Apply Form Customizations using the Microsoft CRM Customisation Tools
- Connect CRM to the Internet
- Plan, create, and configure Custom Entities in Microsoft CRM, and maintain Workflow Rules and Sales Processes Understand form structure
- Understand Application Integration
- Create and Customise Microsoft CRM Reports
- Recognize core MS CRM extensibility features
- Understand MS CRM Architecture
- Understand Data types
- Create and set up workflow .NET assemblies
- Understand basic callouts
- Develop code with external file
- Import Data
- Understand integration to ERP
Benefits
So what makes the Microsoft Dynamics CRM Business Solutions so compelling? The following short list highlights some of its features. Several of these features should make a compelling case to upgrade your environment.
What are the benefits of certification?
For HR managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity.
Individuals
- Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility.
- Individual students may receive college credits to utilize tuition reimbursement programs for their IT training or to complete college coursework.
Human Resources
- Employer-funded training and certification programs are a key to retaining skilled staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover.
- Certification Training Programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills.
- For-certification training programs CRM customise educational investments through immediate validation of skills.
Curriculum
Firebrand Training has an aggressive educational schedule that thoroughly covers all essential elements necessary to become skilled as a Microsoft Dynamics CRM Certified Developer professional.
Customisation - Advanced Topics
- Microsoft CRM Customisation
- Basic Customisations
- Custom Entities
- Workflows
- Application Integration
- Reports Customisation / Development
Extending CRM
- Extensibility Overview
- Architecture
- Common Platform Operations
- Advanced Platform Operations
- Workflow .NET assemblies
- Business Logic Extensions
- Application Event Programming
- Connect CRM to the Internet
Cases / Real Customer Needs
- Import of data / Data Migration Framework
- Integrating to ERP
Exam Track
Microsoft Dynamics CRM Developer certified candidates are required to pass the following exams.
- Microsoft Dynamics CRM 4.0 Customization and Configuration (MB2-631)
- Microsoft Dynamics CRM 4.0 Extending Microsoft Dynamics (MB2-634)
What's Included
Microsoft Official Curriculum
- MOC 8969 BC - Extending Microsoft Dynamics™ CRM 4.0
- MOC 8912 AC - Customization & Configuration in Microsoft Dynamics™ CRM 4.0
- MOC 80003 AC - Workflow in Microsoft Dynamics™ CRM 4.0
Prerequisites
Students who are successful in accelerated Dynamics CRM Developer certification training are required to meet the following prerequisites:
- Have attended the Accelerated CRM application training or have knowledge equal to the Applications Professional exam track.
- Experience with relational databases
- Good understanding of web development, including how client-side code interacts with the Internet Explorer Document Object Model (DOM)
- Knowledge of a .NET development language (C# or VB.NET)
- An understanding of XML and how to manually modify an XML document