CIW Internet Business Associate (IBA)

Get the foundation of knowledge you need to use the internet effectively for business in just 2 days.

On this accelerated CIW Internet Business Associate course, you’ll get the skills you need to work in web technology roles, plus the technical and project management knowledge to perform them effectively.

You’ll be introduced to the fundamental aspects of internet technology, including:

• Internet connection methods and protocols
• Web address components and cookies
• Databases as they relate to search engines
• Internet research collaboration tools
• Internet risks and security

Get certified with Firebrand, a CIW Authorised Training Partner. You’ll study official CIW courseware and take the CIW Internet Business Associate exam (1D0-61A) onsite at the end of your course. This is covered by your Certification Guarantee.

Students and professionals in all industries will benefit from this certification, including professionals working in healthcare, legal, marketing, graphic and business sectors.

Introduction to IT Business and Careers

• Information Technology (IT)
• IT job roles
• IT industry career opportunities
• Technical concepts and training
• Technology adoption models
• Business modelling
• Data modelling
• The importance of standards
• That's a hot site

Internet Communication

• Communicating via the internet
• Modern web technologies
• Social networking
• Messaging
• Blogging
• Communicating effectively over the internet
• Convergence and Unified Communications Technologies
• Web 2.0 travel guide

Introduction to Internet Technology

• Internet technology
• Overview of networks
• Overview of the internet
• Connecting to the internet
• Internet protocols
• Domain name system (DNS)
• Cloud computing
• Computing in the cloud

Web Browsing

• Introduction to web browsing
• Basic functions of web browsers
• Installing a web browser
• Web addresses
• How browsers work
• Browser choices
• Browsing techniques
• Browser elements
• Configuring web browser
• Preferences
• Proxy servers
• Troubleshooting internet client problems
• Working the Help Desk

Multimedia on the Web

• Introduction to multimedia on the web
• Objects, active content and languages
• Objects and security issues
• HTML5 vs. plug-ins
• Introduction to plug-in technology
• Data compression and decompression
• Plug-in installation
• Types of plug-ins
• Firefox add-ons
• Types of viewers
• Miscellaneous file formats
• Downloading files with a browser
• The right tools for the job

Databases and Web Search Engines

• Introduction to data searching tools
• Overview of databases
• Introduction to web search engines
• Registering a website with a search engine
• Types of web searches
• Basic web searching techniques
• Boolean operators
• Advanced web searching techniques
• Using web searches to perform job tasks
• Unexpected web search results
• Web search strategies
• Evaluating resources
• Organizing internet research
• Citing copyrighted online resources
• To be valid or not to be valid?

Business Email and Personal Information Management

• Introduction to business electronic
• Mail (email)
• How email works
• Email configuration requirements
• Email message components
• Creating and sending email messages
• Receiving and viewing email messages
• Email in the Workplace
• Email problems and solutions
• Personal information management (PIM)
• Mastering the art of email

Protecting Yourself Online

• Introduction to protecting yourself online
• The right to be forgotten
• Spam
• Cookies
• Configuring browser security
• Authentication
• Encryption
• Malware (malicious software)
• Virus detection and prevention
• Spyware and virus removal
• Updates and patches
• Locking your computer
• Typosquatting
• Protecting company resources
• Firewalls
• Security-related ethical and legal issues
• Legal protection

Internet Services and Tools for Business

• Internet resource tools
• Mass email and texting services
• List servers
• File transfer protocol (FTP)
• Managing downloaded files
• Virtual network computing (VNC)
• Remote desktop connection
• Peer-to-Peer networks
• Troubleshooting using TCP/IP tools
• Open-Source development
• Proprietary software and EULAs
• Software patents
• These are sensitive files

IT Project and Program Management

• Overview of IT project and program management
• Resources for technical data
• Project management fundamentals
• Project management skills
• Project management phases
• The project triangle
• Project management software
• Creating project schedules
• Documenting projects
• Planning and scheduling meetings
• Browsers in the business world
• Reviewing projects
• Quality assurance
• Business implications of IT projects
• Project Management Institute (PMI)
• Program management concepts
• We need an Intranet!

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

• CIW Internet Business Associate exam - 1D0-61A

Exam details:

• Exam length: 30 minutes
• Number of questions: 30
• Passing score: 66.66%

You should possess experience with an operating system like Microsoft Windows 10.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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