Microsoft 365 Certified: Teams Voice Engineer Expert (MS-720)

On this accelerated Microsoft Teams Voice Engineer course, you’ll learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution within your organisation.

In just 2 days, you’ll build knowledge on deploying and configuring Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans. You’ll also become responsible for:

• Managing Teams-certified devices, audio/video conferencing, and voice migration
• Collaborating with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams
• Working with administrators for other workloads, including networking, identity, licensing, security, and compliance

At the end of this course, you’ll sit Exam MS-720: Microsoft Teams Voice Engineer.

To attain the Microsoft 365 Certified: Teams Voice Engineer Expert certification, Delegates must also earn the Microsoft 365 Certified: Teams Administrator Associate certification.

As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs) and train in a distraction-free environment.

Course MS-720T00: Microsoft Teams Voice Engineer

Module 1: Plan and configure Teams Phone

• Lab: Prepare the lab environment
• Lab: Configure your environment for Teams Phone

Module 2: Manage Teams Phone

• Lab: Manage your Teams Phone Environment

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

Exam MS-720: Microsoft Teams Voice Engineer

• Exam code: MS-720
• Languages: English
• Domains:
1. Plan and configure Microsoft Teams Phone (25-30%)
2. Optimise network performance (5-10%)
3. Plan and configure Direct Routing (15-20%)
4. Configure and manage Microsoft Teams Phone for voice users (15-20%)
5. Plan and configure Microsoft Teams clients and devices (5-10%)
6. Monitor and troubleshoot Microsoft Teams Phone (15-20%)

Before attending this accelerated course, you should have knowledge in:

• Planning and configuring a Microsoft Teams environment
• Managing chat, teams, channels, and apps
• Managing calls and meetings
• Monitoring and troubleshooting a Microsoft Teams environment

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!  Free Practice Test