EXIN SIAM™ Foundation

This accelerated EXIN SIAM™ Foundation (SIAMF.EN) course tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.

SIAMTM is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. A synonym for Service Integration and Management (SIAMTM) is multi-sourcing integration (MSI). In this certification, the term SIAM is used.

The EXIN SIAMTM Foundation certification tests a candidate’s knowledge and understanding of the terminology and the core principles. The certification covers themes such as: potential benefits as well as the challenges and risks of implementing SIAM. It also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes this certification knows how SIAM delivers business value and is able to contribute to the implementation and use of SIAM in an organization.

In just 2 days, you’ll be able to Understand the main concepts and processes of SIAM that are used in organizations, you will also learn:

• Establish a SIAM ecosystem in order to better organize the organization’s resources
• Provide better support during a SIAM implementation by understanding the main considerations for the most important processes
• Reduce risks associated with Integrated Services and the SIAM ecosystem
• Connect different practices with SIAM to boost and improve the organization’s service provision.
• Integrate services by using different structures based on SIAM practices and methodology
• Recognize the key stages of SIAM implementation in order to better plan its roll-out
• Determine SIAM roles and responsibilities in processes and the organization
• Better select the most appropriate SIAM practices in line with the organization’s environment and maturity

At the end of this course, you’ll sit the EXIN exam, and achieve your EXIN SIAM Foundation certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

• Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes.
• It is also intended for providers that want to implement and manage Service Integration and Management models.

• Module 1: Introduction to Service Integration and Management
• Module 2: Service Integration and Management Implementation Roadmap
• Module 3: Service Integration and Management roles and responsibilities
• Module 4: Service Integration and Management practices
• Module 5: Processes to support Service Integration and Management
• Module 6: Service Integration and Management challenges and risks
• Module 7: Service Integration and Management and other practices

• At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

  EXIN SIAM Foundation exam

• Duration: 1 hour
• Format: Multiple Choice
• Number of questions: 40
• Passing score: 65%
• Languages: Chinese, English, German, Japanese, Finnish

There are no prerequisites for this accelerated course.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!  Free Practice Test