ITIL® 4 Strategist Direct Plan and Improve certification | 2-day course

Overview

On this accelerated ITIL® 4 Strategist Direct Plan and Improve certification is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture. Direct, Plan and Improve helps with planning work, improving products, and managing change.

The ITIL 4 Direct, Plan and Improve (DPI) certification is intended to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. Furthermore, provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

In just 2 days, you’ll also learn how to:

Drive and manage effective organizational change
Encourage a culture of continual improvement
Eacilitate decision-making
Support change management
Minimize disruption
Innovate while remaining compliant.

At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Strategist Direct Plan and Improve certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Audience

This course is ideal for Managers of all levels involved in shaping direction and strategy or developing a continually improving team.

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Benefits

Er du klar til kurset? Tag en GRATIS test som hjælper dig med at bedømme din nuværende viden.

Gratis Test

Curriculum

Module 1: Understand the key concepts of Direct, Plan & Improve
Module 2: Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
Module 3: Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
Module 4: Understand and know how to use the key principles and methods of continual improvement for all types of improvements
Module 5: Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
Module 6: Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
Module 7: Understand and know how to direct, plan and improve value streams and practices

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

ITIL® 4 Strategist Direct Plan and Improve exam

Duration: 90 minutes
Format: Multiple choice; Closed book
Number of questions: 40 questions
Passing score: 28 out of 40 marks required to pass (70%)

What's Included

Det hele er inkluderet! Du får en alt-inklusiv kursuspakke, som er målrettet til dine behov. Vi tager os af enhver detalje, så det eneste du skal fokusere på er dine lærings- og certificeringsmål.

Transport til/fra specifikke afhentningssteder
Overnatninger, samtlige måltider samt adgang til forfriskninger, snacks, kaffe og the.
Intensiv Hands-on uddannelse med vores unikke (Lecture | Lab | Review)TM metode
Omfattende kursusmaterialer og labmanualer
Et helt igennem instruktørstyret program
24 timers adgang til både undervisningslokale og instruktøren
Samtlige måltider samt adgang til forfriskninger, snacks, kaffe og the.
Certificeringsgaranti

Prerequisites

Before attending this accelerated course, you should have:

ITIL 4 Foundation Certificate in IT Service Management or
ITIL 4 Managing Professional Transition Certificate

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Kundereferencer

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"I had a great time. The instructor is very knowledgeable and his training is on point. Two exams in 2 days is a lot. But he makes it doable."
Juan van Gom, Ministry of Defense Netherlands. (19/1/2024 (Fredag) til 21/1/2024 (Søndag))

"Excellent teaching structure, giving me confidence and understanding of the course."
Stacie Williams, JMW. (18/12/2023 (Mandag) til 20/12/2023 (Onsdag))

"The experience was great, the facilities and quality of training meant everything was optimum for learning. I would recommend!"
IF, Fab Works. (18/12/2023 (Mandag) til 20/12/2023 (Onsdag))

"A fantastic instructor and I acheived a pass on foundation and practitioner having done no pre-reading or revision, just on his guidance alone. The lessons covered the whole syllabus in a 3 day period at a level which was easy to digest and understand. Instructor was throughly professional throughout and I look forward to learning from him in the future. A*"
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Anonymous, Institute of Export and International Trade UK. (4/10/2023 (Onsdag) til 6/10/2023 (Fredag))

Kursusdatoer

Starter	Slutter	Tilgængelighed	Sted
19/2/2024 (Mandag)	20/2/2024 (Tirsdag)	Afsluttet - Giv feedback	-
24/6/2024 (Mandag)	25/6/2024 (Tirsdag)	Venteliste	Landsdækkende
5/8/2024 (Mandag)	6/8/2024 (Tirsdag)	Begrænsede pladser	Landsdækkende
16/9/2024 (Mandag)	17/9/2024 (Tirsdag)	Tilgængelige pladser	Landsdækkende
28/10/2024 (Mandag)	29/10/2024 (Tirsdag)	Tilgængelige pladser	Landsdækkende
9/12/2024 (Mandag)	10/12/2024 (Tirsdag)	Tilgængelige pladser	Landsdækkende

AXELOS - ITIL® 4 Strategist Direct Plan and Improve