AXELOS - ITIL® 4 Monitoring & Event Management

Overview

This accelerated ITIL 4 Monitoring & Event Management certification is for IT professionals who want to systematically observe services and service components, and record, report and respond to selected changes of state identified as events.

Upon completion of this course, you will be able to demonstrate your understanding and application of the concepts covered in the ITIL 4 Monitoring and Event Management practice at both strategic and operational levels maximizing value from this practice area.

In just 2 days, you’ll also learn to:

• Detect early warnings of IT service interruption or degradation
• Improve IT service availability
• Proactive or early detection of incidents and problems
• Understand service health
• Boost availability and performance reporting
• Reduce cost of outages and a reduction in ‘firefighting’-style approaches to incidents
• Raise visibility of and manage dependencies that impact service value stream performance
• Measure, assess and develop the Monitoring and Event Management practice capability in their organisation by using the ITIL Maturity Model

At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL 4 Monitoring & Event Management certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Audience

This course is ideal for:

• For any professional who wants to prove and validate their skills in the specific practice area.
• The combined practice course is also for professionals aiming to establish a good cross-practice collaboration and effective service value streams.