ITIL Foundation Certificering, Kursus & Uddannelse

Overview

Achieve your ITIL V4 Foundation certification on Firebrand Training's accelerated 2-day course. Develop the skills to successfully transform your organisation and take advantage of information technology in the modern service economy.

ITIL (IT Infrastructure Library ®) is the only consistent and comprehensive documentation of best practice for IT Service Management. It provides a framework to support organisations in improving their tech-enabled products. Learn to utilise and adapt to different aspects of digitisation in the business world with AXELOS' ITIL 4 Foundation certification.

In 2 days, you'll learn how to:

Key concepts in the ITIL 4 framework
The ITIL service value system
The four dimensions of service management
ITSM
The seven guiding principles of ITIL 4

This accelerated ITIL Foundation course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Their expertise will be at your disposal over the duration of your course as they immerse you in the curriculum. With the use of our Lecture | Lab | Review technique, Firebrand offer and support your various learning needs, guaranteeing you absorb information 40% faster and return certified.

The ITIL 4 Foundation certification is a prerequisite to gaining the ITIL Practitioner certification.

Residential and Online ITIL foundation training

With Firebrand you’ll learn from expert instructors to enhance your understanding of the course material. We offer both a classroom-based and ITIL foundation online training course, including everything you need to get certified in record time:

Official courseware, labs and practice exams
ITIL 4 Foundation certification exam
Accommodation, meals and snacks (for residential courses)

Build your own course

Firebrand have accelerated more than 10 ITIL training courses, including Service Capability, Service Lifecycle and Managing Across the Lifecycle. Build your own ITIL course, based on your team’s specific requirements. Contact us on 080 80 800 888 to discuss building your own ITIL course.

Your ITIL foundation certificate is worth two ITIL credits towards the ITIL® Expertqualification.

Note: This ITIL® course is provided in conjunction with Thynk an AXELOS accredited training organisation.

Det tager kun et øjeblik at se hvor billigt dit kursus er...

Se priser

Her er 4 gode grunde til at du skal tage ITIL Foundation hos Firebrand:

Du bliver ITIL Foundation uddannet og certificeret hurtigere. Du lærer mere på vores 6 dages accelererede kursus og får mindst 12 timers daglig uddannelse i et distraktionsfrit miljø.
Dit ITIL Foundation kursus er alt-inklusiv. Du får en gennemskuelig pris, der dækker alle kursusmaterialer, eksamen, overnatning og forplejning. Du skal ikke tænke på andet end at lære.
Bestå ITIL Foundation den første gang eller kom tilbage, gratis. Din instruktør er ekspert, og træner dig ud fra accelererede metoder, så du lærer hurtigere og har de bedste muligheder for at bestå eksamen første gang. Men hvis du mod forventning ikke består, er du dækket af vores Certificeringsgaranti.
Tag ITIL Foundation hos en prisvindende uddannelsesleverandør. Vi har vundet adskillige udmærkelser heriblandt Microsofts "Årets Learning Partner" hele fem gange og to Børsen Gazelle priser. Firebrand er din hurtigste vej til uddannelse, og vi har sparet 70,000 deltagere for mere end en million spildte timer siden 2001.

Er du klar til kurset? Tag en GRATIS test som hjælper dig med at bedømme din nuværende viden.

Gratis Test

Benefits

The ITIL Foundation Certification will provide you with a systematic approach to IT management, covering:

IT services through best practice, standards and guidance
Customer satisfaction, through a professional approach to service delivery
Productivity
Use of skills and experience
Operating efficiencies
Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

Curriculum

Module 1: Introduction to ITIL® 4
Module 2: Key Concepts
Module 3: The ITIL® 4 Service Value System
Module 4: ITIL® 4 Practices
Module 5: 4 Dimensions of Service Management

Exam Track

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

ITIL® 4 Foundation

Multiple choice
40 questions
65% (26 marks out of 40) required to pass
60-minute duration
Closed book

Thynk ATO of AXELOS Limited offers the ITIL^® Foundation and Practitioner Version 3 and ITIL^® Foundation Certification (ITIL 4) courses on this page. These courses are a registered trade mark of AXELOS Limited. All rights reserved.

What's Included

On your all-inclusive accelerated course, you’ll also receive::

ITIL® 4 accredited courseware

Det hele er inkluderet! Du får en alt-inklusiv kursuspakke, som er målrettet til dine behov. Vi tager os af enhver detalje, så det eneste du skal fokusere på er dine lærings- og certificeringsmål.

Transport til/fra specifikke afhentningssteder
Overnatninger, samtlige måltider samt adgang til forfriskninger, snacks, kaffe og the.
Intensiv Hands-on uddannelse med vores unikke (Lecture | Lab | Review)TM metode
Omfattende kursusmaterialer og labmanualer
Et helt igennem instruktørstyret program
24 timers adgang til både undervisningslokale og instruktøren
Samtlige måltider samt adgang til forfriskninger, snacks, kaffe og the.
Certificeringsgaranti

Prerequisites

To be eligible to attend this accelerated ITIL 4 Foundation course, you must meet the following experience and knowledge requirements:

End-user level computer and networking skills
Work experience in IT service support or IT service delivery

Er du klar til dit Firebrand Kursus?

Vi interviewer alle potentielle deltagere angående deres baggrund, uddannelser, certificeringer og personlig indstilling. Hvis du kommer igennem denne screeningsprocedure, betyder det, at du har rigtig gode chancer for at bestå.

Firebrand Training tilbyder et ambitiøst uddannelsesmiljø, som forudsætter at du dedikerer dig til kurset. Ovenstående forkundskaber er vejledende; mange deltagere med mindre erfaring, men med en anden baggrund eller færdigheder, har haft succes med accelereret uddannelse hos Firebrand Training.

Hvis du funderer på hvorvidt du opfylder de anbefalede forkundskaber, er du meget velkommen til at ringe til os på 78 79 16 53 og tale med en af vores uddannelsesrådgivere, som kan hjælpe dig.

Kundereferencer

Vi har uddannet over 104.201 personer i løbet af 12 år. Vi har bedt dem alle om at bedømme vores accelererede kurser. Aktuelt har 96,67% sagt, at Firebrand oversteg deres forventninger:

"The trainer was very informative without going into too much detail and provided good examples and a good amount of interaction."
A.S., Itec Group LTD. (4/3/2021 (Torsdag) til 5/3/2021 (Fredag))

"As expected, the training is to a high standard, which they are confident about. I used the Online Instructor Lead OIL training system, along with other on-site students and was pleasantly surprised at how well it was run. This had the same level of interaction as I would have had, if I had attended site also. Whilst it was a very intense course, I would recommend the Firebrand course to others wishing qualify."
Ruben Camacho, Sony Professional Solutions. (4/3/2021 (Torsdag) til 5/3/2021 (Fredag))

"The trainer was polite, helpful, and very professional. He engaged closely with everybody's progress during the course, encouragec participation, and was always willing to answer any questions. What might seem like hard to understand ITIL language is translated into easy an to understand structure."
Gregory George, WPP IT. (4/3/2021 (Torsdag) til 5/3/2021 (Fredag))

"The instructor did a fantastic job in delivering the ITILv4 Foundation course content!"
S.P.. (4/3/2021 (Torsdag) til 5/3/2021 (Fredag))

"Good knowledge, good pace, good delivery."
Simon Branson. (7/1/2021 (Torsdag) til 8/1/2021 (Fredag))

Kursusdatoer

ITIL® - Foundation (ITIL 4)
Starter	Slutter	Tilgængelighed	Tilmelding
6/5/2021 (Torsdag)	7/5/2021 (Fredag)	Afsluttet - Giv feedback
8/7/2021 (Torsdag)	9/7/2021 (Fredag)	Begrænsede pladser	Tilmelding
20/7/2021 (Tirsdag)	21/7/2021 (Onsdag)	Tilgængelige pladser	Tilmelding
12/8/2021 (Torsdag)	13/8/2021 (Fredag)	Tilgængelige pladser	Tilmelding
21/10/2021 (Torsdag)	22/10/2021 (Fredag)	Tilgængelige pladser	Tilmelding
1/12/2021 (Onsdag)	2/12/2021 (Torsdag)	Tilgængelige pladser	Tilmelding

ITIL® - Foundation (ITIL 4)