Cisco - Certified Specialist - Collaboration Call Control & Mobility Implementation | 300-815 CLACCM

Prerequisites

Before attending this accelerated course, you should have knowledge in:

• Internet web browser usability and general computer usage
• Networking technologies, voice and video
• Different codecs and how they are used to transform analogue voice into digital streams
• Cisco Internetworking Operation System (Cisco IOS XE) command line
• Cisco Collaboration solutions architecture
• Collaboration and the main purposes of key devices in a Cisco collaboration on-premises deployment model
• Configuring and modifying required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings and device pool
• Deploying and troubleshooting IP phones via manual configuration within Cisco Unified CM
• Configuring endpoints and commonly required features
• IP Phone signaling protocols of Session Initiation Protocol (SIP), H.323, Media Gateway Control Protocol (MGCP) and Skinny Call Control Protocol (SCCP)
• Traffic patterns and quality issues in converged IP networks supporting voice, video and data traffic
• Quality of Service (QoS) and its models
• Call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
• Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])
• The dial plan and call routing in Cisco Unified Communications Manager
• Configuring dial plan elements within a single site Cisco Unified CM deployment
• Implementing basic globalised call routing within a Cisco Unified Communications Manager cluster
• Configuring calling privileges in Cisco Unified Communications Manager
• Toll fraud prevention
• Common endpoint features like call park, softkeys, shared lines, and pickup groups
• Public Switched Telephone Network (PSTN) access using Media Gateway Control Protocol (MGCP) gateways
• A Cisco gateway for PSTN access
• Deploying a simple SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway to enable access to the PSTN network
• Implement and troubleshoot media resources in Cisco Unified Communications Manager
• Managing Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
• Tools for reporting and maintenance like Unified Reports, Real Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Call Detail Records (CDRs) within Cisco Unified CM

Alternatively, the following exams and courses fulfil the prerequisites:

• Understanding Cisco Collaboration Foundations (CLFNDU)
• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

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