Terms & Conditions
These terms regulate the relationship between the Customer and Firebrand Training Nordic (hereinafter referred to as Firebrand Training). Any information provided via e-mail, regular mail and similar means of communication is not considered sufficient to change these terms unless Firebrand Training has accepted this in writing. Firebrand Training reserves the right to make changes and/or additions to terms hereunder without prior notification to the Customer.
2. Supply of the Course(s)
2.1 Firebrand Training shall provide the Course(s) to the Customer subject to these Terms.
2.2 The Course(s) shall be provided in accordance with the proposal relating to the Course(s), subject to these Terms.
2.3 If nothing else is mentioned in the proposal by Firebrand Training, the Course(s) will be conducted in English.
2.4. Please note that filming and photography may take place at the training center, applicable to custom course taking place at our course center. This media may be used by Firebrand Training and its affiliate organisations for both security and promotional reasons. By entering the training center you hereby acknowledge and consent to such recordings being made. Please note that we are entitled to make full use of any film and/or recording in all current and future media worldwide without any liability or payment to you.
3. Fees and Charges
3.1 The Course fee includes the deliverables defined in the proposal by Firebrand Training.
3.2 The Customer will be invoiced for the full Course(s) fee once the signed proposal has been received by Firebrand Training. Payment terms are 14 days.
3.3 Firebrand Training is not obliged to deliver any training for the Customer where the Customer has not paid any sums due by the times for payment set out in Clause 3.1 or 3.2.
3.4 All charges quoted to the Customer for the provision of the Course(s) are exclusive of any Value Added Tax, for which the Customer shall be additionally liable at the applicable rate in accordance with current rules and law.
3.5 Firebrand Training shall be entitled to invoice the Customer immediately following completion of the Course(s) for any additional expenses or charges (if any) either incurred by the Customer alternatively not delivered prior the Course(s) start which are not part of the initial proposal.
3.6 If payment has not been made on the due date, i.e. 14 days after ordering the Course(s) at the latest (see section 3.2), Firebrand Training reserves the right to charge the customer for interest, notice fees and collection costs. The interest is calculated from the invoice amount with 1/6 of the at any time applicable discount rate per started month, however, with a minimum of 1.75 % per starting month starting from due date.
4. Rights in Course(s) Materials
4.1 The property and any copyright or other intellectual property rights in any Course Materials shall belong to Firebrand Training, subject only to the right of the Customer to use the Course Materials for the purposes of the Course(s) and for the Customer´s own personal use and information.
4.2 The Customer shall not be entitled to copy the Course(s) Materials or any part thereof without the express permission of Firebrand Training.
5. Warranties and Liability
5.1 Firebrand Training warrants to the Customer that the Course(s) will be provided using reasonable care and skill and, as far as reasonably possible.
5.2 Firebrand Training shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Firebrand Training’s obligations in relation to the Course(s), if the delay or failure was due to any cause beyond Firebrand Training’s reasonable control.
5.3 Firebrand Training warrants that the Course(s) is structured for and contains the appropriate information to achieve the specific standards or qualifications as are specifically described in the Published Literature in relation to the Course(s) but Firebrand Training does not warrant that such standards or qualifications will be achieved by any Customer.
6. Cancellation, Rescheduling and Refunds
6.1 Once Firebrand Training has received the signed proposal from the Customer, the Customer does not have the right to cancel the Course(s) at a later date.
6.2 If the Customer wishes to cancel the Course(s) after Firebrand has received the signed proposal then all Course(s) Fees already paid by the Customer shall be forfeit and those Course(s) Fees which were due but unpaid at the date of cancellation shall remain due and payable.
6.3 The Customer has the right to change the names of the participants until the day before the start of the Course(s). This does not change other conditions agreed to and the terms of this agreement, including the payment obligations of the Customer.
6.4 Firebrand Training reserves the right to reschedule or cancel any Course(s) where Firebrand Training reasonably believes that it is impractical to run a particular Course(s). In any such case Firebrand Training shall endeavour to notify the Customer of any such rescheduling or cancellation at the earliest opportunity and Firebrand Training shall bear no liability in respect of such rescheduling or cancellation. Firebrand Training will together with the customer identify a new course date at the earliest opportunity, where no further reimbursement will take place.
7. Force Majeure
Neither party is entitled to compensation or to cancel the agreement if a force majeure is applicable. Force Majeure applies when one party or the subcontractor of the party in question is prevented from fulfilling this agreement or any hereto related agreements due to war, rioting, public restrictions, import or export bans, natural disasters including but not limited to earthquakes, storms, extensive flooding, major snowstorms as well as widespread labor disputes, fire or similar events which could not be predicted by the parties at the time of this or related agreements.
8.1 These Conditions constitute the entire agreement between the parties, supersede any previous agreement or understanding and may not be varied except in writing between the parties. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
8.2 If any provision of these Terms is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected.
8.3 Danish law shall apply to the Contract and the parties agree to submit to the exclusive jurisdiction of the Danish courts.