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The accelerated AXELOS ITIL® 4 Specialist: Create, Deliver and Support Certification course, is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities.
This course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services.
The course agenda covers the following ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL’s new service value system (SVS) business model:
In just 3 days, you’ll learn to understand how to plan and build a service value stream to create, deliver, and support services. You’ll also:
At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Specialist: Create, Deliver and Support Certification certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.
ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This course is ideal for:
At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Your accelerated course includes:
Before attending this accelerated course, you should have attained your ITIL 4 Foundation certificate.
We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
If you have any doubts as to whether you meet the pre-requisites please call 89 88 66 05 and speak to one of our enrolment consultants, who can help you with a training plan.
We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,26% have said Firebrand exceeded their expectations:
"A really well-run residential course, highly recommend."
Anonymous. (25/4/2024 (Thursday) to 26/4/2024 (Friday))
"Staff was super helpful and instructor was very informative"
Anonymous. (22/2/2024 (Thursday) to 23/2/2024 (Friday))
"Excellent service! Easy to book, join, learn, eat, sleep, pass."
R.L.. (22/2/2024 (Thursday) to 23/2/2024 (Friday))
"The trainer is highly knowledgeable on the content of the course. He has been instrumental to validate and understand some of the concepts. I will definitely recommend this course to my colleagues as it is great value for money."
Ana Veldhuis, Shell. (22/2/2024 (Thursday) to 23/2/2024 (Friday))
"An excellent and informed training experience"
David Threlfall, Arcadis. (22/2/2024 (Thursday) to 23/2/2024 (Friday))
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