Microsoft - Dynamics 365 Field Service | Exam MB-240

Duration

Duration:

Just 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

24/6/2024 (Monday)

Overview

Microsoft Business Applications badge

On this accelerated Microsoft - Dynamics 365 for Field Service course, you'll learn how to manage and configure different applications and implement solutions that manage the field service growth.

At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.

In just 3 days, you'll become an expert in managing field service mobility, inventory and assets and will gain the skills to:

  • Configure field service applications
  • Manage work orders
  • Schedule and dispatch work orders
  • Manage the Dynamics 365 Field Service mobile app
  • Manage inventory and purchasing
  • Managed Connected Field Service and customer assets
  • Implement Microsoft Power Platform
  • Manage customer experiences

At the end of this course, you’ll sit Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant and achieve your Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification.

As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology you’ll get access to official courseware, learn from certified instructors, and train in a distraction-free environment.

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 3-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Curriculum

Course MB-240T00-A: Microsoft Dynamics 365 Field Service

  • Module 1: Configure Microsoft Dynamics 365 Field Service
  • Module 2: Configure bookable resources in Dynamics 365 Field Service
  • Module 3: Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Module 4: Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Module 5: Incident types in Dynamics 365 Field Service
  • Module 6: Inspections in Dynamics 365 Field Service
  • Module 7: Manage scheduling options in Dynamics 365 for Field Service
  • Module 8: Customize the schedule board in Dynamics 365 Field Service
  • Module 9: Deploying Resource Scheduling Optimization
  • Module 10: Get started with the Dynamics 365 Field Service Mobile application
  • Module 11: Customize and configure the Dynamics 365 Field Service Mobile application
  • Module 12: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Module 13: Customer assets in Dynamics 365 Field Service
  • Module 14: Set up Field Service to create work orders from IoT data
  • Module 15: Create custom apps for Dynamics 365 Field Service
  • Module 16: Gather customer feedback with Dynamics 365 Customer Voice

Exam Track

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant

  • Exam code: MB-240
  • Languages: English
  • Domains:
    1. Configure field service applications (20–25%)
    2. Manage work orders (20–25%)
    3. Schedule and dispatch work orders (20–25%)
    4. Manage the Dynamics 365 Field Service mobile app (5–10%)
    5. Manage inventory and purchasing (1–5%)
    6. Managed Connected Field Service and customer assets (5–10%)
    7. Implement Microsoft Power Platform (5–10%)
    8. Manage customer experiences (5–10%)

What's Included

The following official courseware, practice papers and exams are all included:

Microsoft Official Courseware:

  • MB-240T00-A: Microsoft Dynamics 365 Field Service

Microsoft Practice Exam:

  • Microsoft Official Practice Tests are coming soon

Microsoft Official Exams:

  • Exam MB-240: Microsoft Dynamics 365 for Field Service

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

There are no official prerequisites for this course; however, it is recommended that you have:

  • A basic understanding of Dynamics 365 features, functionality, and navigation.
  • A minimum of one to three years of experience as a functional consultant implementing Dynamics 365.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 89 88 66 05 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,41% have said Firebrand exceeded their expectations:

"The training for PL-100 is an intense course, jam-packed with references, resources delivered by a super knowledgeable instructor. Would recommend having a sound base knowledge of Microsoft Power Platform before attending. MS Learn provides topics for PL-100 and also a study guide for the exam which is very useful when preparing for exam."
Jessica Brooks, Kenvue. (3/1/2024 (Wednesday) to 4/1/2024 (Thursday))

"Training facilities were great and the hotel onsite is nice."
Anonymous. (18/12/2023 (Monday) to 20/12/2023 (Wednesday))

"It''s the best way to learn without any distraction. Training, eat, sleep, shower."
Anonymous. (13/12/2023 (Wednesday) to 15/12/2023 (Friday))

"When learning with Firebrand, everything is taken care of for you. This allows you to pour everything into absorbing and understanding your course content amongst peers."
ML, Griggster Limited. (3/10/2023 (Tuesday) to 6/10/2023 (Friday))

"Perfect instructor with much knowledge and the ability to bring it to the people. Thank you. The topic is huge but I would have expected a little bit more working together in the system."
Reinhard Decker, VAT Vakuumventile AG. (10/10/2023 (Tuesday) to 13/10/2023 (Friday))

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