Microsoft - MCSA Microsoft Dynamics 365



Just 7 Days



Classroom / Online / Hybrid

Next date

Next date:

1/4/2024 (Monday)


Get the skills to upgrade, configure and customise Microsoft Dynamics 365 on this 7 day accelerated MCSA: Microsoft Dynamics 365 course.

Your expert Microsoft Certified Trainer (MCT) will immerse you in the course using Firebrand's unique Lecture | Lab | Review technique. You'll get hands-on experience covering topics including:

  • Configuring Microsoft Dynamics 365 settings, security and email services
  • Administering the Microsoft Dynamics 365 environment
  • Integrating Microsoft Dynamics with other applications
  • Create and manage Microsoft Dynamics 365 solutions

Your accelerated course will prepare you for exams MB2-715 and MB2-716. You will sit these on-site during the course, covered by your Certification Guarantee.

Earning your MCSA: Microsoft Dynamics 365 certification demonstrates you have the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator. It also acts as the first step towards earning the MCSE: Business Applications certification.

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

Four reasons why you should sit your MCSA Dynamics 365 course with Firebrand Training

  1. You'll be MCSA Dynamics 365 trained and certified faster. Learn more on this 7-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your MCSA Dynamics 365 course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass MCSA Dynamics 365 first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study MCSA Dynamics 365 with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001


You'll cover the following modules:

  • Create a Customer Organisational Structure
  • Administer the Microsoft Dynamics 365 Environment
  • Integrate Microsoft Dynamics with Other Applications
  • Manage Microsoft Outlook and Mobile Environments
  • Configure Microsoft Dynamics 365
  • Implement Microsoft Dynamics 365 entities, entity relationships, and fields
  • Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualisations
  • Implement business rules, workflows, and business process flows

Exam Track

You'll sit the following exams on your accelerated course, covered by your Certification Guarantee:

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.


Before attending this course, it is recommended you have the following:

  • Basic experience of using Windows applications
  • Basic knowledge of sales, marketing, and customer service roles in a business
  • Basic knowledge of common Microsoft Dynamics CRM record types is preferred

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 89 88 66 05 and speak to one of our enrolment consultants, who can help you with a training plan.


We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,40% have said Firebrand exceeded their expectations:

"Arriving Sunday evening we were led to our new home for a week. We spent a few hours going through the pre course documentation and setting up a trial instance, getting used to the course ware and preparing ourselves. Meals were great with full menus provided and the choice of a lighter option. The facilities are great, with inclusive tea, coffee and soft drinks available. The facility is open 24/7 for students to study bu tour days ran from 09.00 - 22.00 most days. The course was delivered well and we were able to ask questions and base our learning on our requirements for the product. "
T.W., Check Communications Ltd. (13/5/2019 (Monday) to 19/5/2019 (Sunday))

"An intense three days, but I passed my exam first time - well worth it. Many thanks to the instructor for helping us prepare for the exam; his delivery style made the content easy to follow . "
A.F.. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

"All ok, but they told me there was no pre-reading, but there actually was. Teacher was good, so I passed the exam in a good a manner."
Anonymous. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

"Overall if youre dedicated to it, this is ideal for getting through an or a series of exams. Well worth the money."
Terry M A Dullaghan, The NCC. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

"Very intense but very rewarding. Not for the faint hearted but worth the effort."
Bretton Jones, Self-employed. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

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