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Our accelerated courses are now available online. Save 50% on a second course if you attend one before the end of April 2020.

ITIL® V3 Intermediate Level: Service Lifecycle - Service Transition

- Just 2 Days

Why you need to learn ITIL Service Lifecycle

ITIL is the framework for IT service delivery. V3 Intermediate Level: Service Lifecycle - Service Transition will teach you how to implement the ITIL (IT Infrastructure Library®) process across your business. Understand the structure for evaluating changes to your IT department, and demonstrate return on investment.

You'll learn IT practices, tasks and procedures tailored to your organisation. You'll then be able to optimise your new strategy, through continuous improvement.

You'll pass this Service Lifecycle certification course 33% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

  • Increase customer satisfaction
  • Improve service availability and turnaround times
  • Improve time-to-market for your products

Build your own course

This certification course is worth three ITIL credits towards the ITIL® Expert qualification.

Read more...

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.

ITIL® and IT Infrastructure Library® are Registered Trade Marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Note: This ITIL® course is provided in conjunction with Thynk an AXELOS accredited training organisation.

See Benefits...

See prices now to find out how much you could save when you train at twice the speed.

Four reasons why you should sit your ITIL Intermediate course with Firebrand Training

  1. You'll be ITIL Intermediate trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your ITIL Intermediate course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass ITIL Intermediate first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study ITIL Intermediate with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 75.346 students saving more than one million hours since 2001

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

  • IT services through best practice, standards and guidance
  • Customer satisfaction, through a more professional approach to service delivery
  • Productivity
  • Use of skills and experience
  • Operating efficiencies
  • Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

See Curriculum...

You'll learn:

  • The main principles and objectives of Service Transition
  • Organisational issues
  • Technology considerations
  • Activities commonly performed in Service Transition
  • Assessing success factors and managing risk
  • Management skills:
    • Transition Planning and Support
    • Service Asset and Configuration Management
    • Change Management
    • Release and Deployment Management
    • Service Validation and Testing
    • Change Evaluation
    • Knowledge Management

See Exam Track...

You'll sit the following exam:

  • ITIL® Service Lifecycle – Service Transition

This exam is worth three ITIL credits towards the ITIL® Expert qualification.

See What's Included...

Included:

  • Official Thynk Courseware: ITILV3SL Service Transition
  • Service Transition Key Element Guide ISBN: 978-0113313624

Your accelerated course includes:

  • Accommodation
  • Meals, unlimited snacks, beverages, tea and coffee
  • On-site exams**
  • Exam vouchers**
  • Practice tests*
  • Certification Guarantee**
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Hands-on training through Lecture | Lab | ReviewTM
  • Digital courseware (if available)
  • * Some exceptions apply
  • ** Some exceptions apply. Please refer to the Exam Track
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

See Prerequisites...

This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended that you have exposure to basic concepts in IT, and at least two years of related work experience.

Please note you must have ITIL Foundation Certificate before you can enrol this course.

Relevant roles include: Configuration Manager and Change Manager

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 78 79 16 53 and speak to one of our enrolment consultants, who can help you with a training plan.

See When...

ITIL® ITIL Intermediate Course Dates

Start

Finish

Status

Location

Book now

25/11/2019 (Monday)

26/11/2019 (Tuesday)

Finished

-

 

30/3/2020 (Monday)

31/3/2020 (Tuesday)

Wait list

Nationwide

 

11/5/2020 (Monday)

12/5/2020 (Tuesday)

Limited availability

Nationwide

 

22/6/2020 (Monday)

23/6/2020 (Tuesday)

Open

Nationwide

 

3/8/2020 (Monday)

4/8/2020 (Tuesday)

Open

Nationwide

 

14/9/2020 (Monday)

15/9/2020 (Tuesday)

Open

Nationwide

 

We've currently trained 75.346 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,78% have said Firebrand exceeded their expectations:

"Excellent course delivery. Friendly and knowledgable instructor"
Nick Houghton, qinetiq. (15/3/2013 to 16/3/2013)

"Intense, but very well worth it"
Anonymous (13/10/2014 to 14/10/2014)

"Excellent course delivery. Friendly and knowledgable instructor"
Nick Houghton, qinetiq. (15/3/2013 to 16/3/2013)

"Intense, but very well worth it"
Anonymous (13/10/2014 to 14/10/2014)

"Courses are always well planned with up to date material."
Darren Cobley, Utilita. (16/12/2019 to 17/12/2019)

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