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ITIL® V3 Intermediate Level: Service Capability - Release, Control and Validation

- Just 3 Days

Why you need to learn ITIL Service Capability

ITIL is the framework for IT service delivery. If your organisation is implementing ITIL (IT Infrastructure Library®), it's time to learn how to deliver this IT service. Including the relevant IT practices, tasks and procedures tailored to your organisation.

You'll pass this ITIL V3 Intermediate Level: Service Capability - Release, Control and Validation certification course 20% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

  • Increase customer satisfaction
  • Improve service availability and turnaround times
  • Improve time-to-market for your products

Build your own course

This certification course is worth four ITIL credits towards the ITIL® Expert qualification.

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.

Read more...

ITIL® and IT Infrastructure Library® are Registered Trade Marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Note: This ITIL® course is provided in conjunction with Thynk an AXELOS accredited training organisation.

See Benefits...

See prices now to find out how much you could save when you train at twice the speed.

Four reasons why you should sit your ITIL Capability course with Firebrand Training

  1. You'll be ITIL Capability trained and certified faster. Learn more on this 3-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your ITIL Capability course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass ITIL Capability first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study ITIL Capability with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 75.607 students saving more than one million hours since 2001

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

  • IT services through best practice, standards and guidance
  • Customer satisfaction, through a more professional approach to service delivery
  • Productivity
  • Use of skills and experience
  • Operating efficiencies
  • Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

See Curriculum...

You'll learn:

  • Roles and responsibilities
  • Service Management as a practice
  • Release, Control and Validation Management principles
  • Successful service transition
  • Assuring the integrity and the quality of service transition
  • Change management
  • Release and Deployment management
  • Service asset and configuration management
  • Change evaluation
  • Service validation and testing
  • Knowledge management
  • Request fulfillment
  • Technology and implementation considerations
  • Challenges, success factors and risks

See Exam Track...

You'll sit the following exam:

  • ITIL® Service Capability – Release, Control & Validation

This exam is worth four ITIL credits towards the ITIL® Expert qualification.

See What's Included...

Included:

  • ITIL V3 Capability Release, Control & Validation Handbook (RCV)

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

See Prerequisites...

This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.

Relevant roles include: Release Manager, Security Administrator, IT Operations Manager, Database Administrator, Security Manager.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 78 79 16 53 and speak to one of our enrolment consultants, who can help you with a training plan.

See When...

ITIL® ITIL Capability Course Dates

Start

Finish

Status

Location

Book now

24/2/2020 (Monday)

26/2/2020 (Wednesday)

Finished

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29/6/2020 (Monday)

1/7/2020 (Wednesday)

Wait list

Nationwide

 

10/8/2020 (Monday)

12/8/2020 (Wednesday)

Limited availability

Nationwide

 

21/9/2020 (Monday)

23/9/2020 (Wednesday)

Open

Nationwide

 

2/11/2020 (Monday)

4/11/2020 (Wednesday)

Open

Nationwide

 

14/12/2020 (Monday)

16/12/2020 (Wednesday)

Open

Nationwide

 

We've currently trained 75.607 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,76% have said Firebrand exceeded their expectations:

"My experience of Firebrand during my apprenticeship so far has been extremely positive. The online learning tutor for the recent ITIL v4 foundation course was excellent. In difficult circumstances, the course was very fluid and engaging. "
Gareth Tunnicliffe. (16/4/2020 to 17/4/2020)

"Even though we were all calling in, the instructor made it feel like a classroom environment and delivered an engaging and informative course."
Chris Burniston, Chic Marketing / Firebrand. (16/3/2020 to 17/3/2020)

"Firebrand has excellent facilities and is clearly well practiced at getting people through their exams."
Anonymous (16/3/2020 to 17/3/2020)

"This is the 4th and final time at Firebrand and it has been a fantastic experience. The hotel was really nice and the food was amazing, recommend 10/10"
Martin Hare, TSC foods . (16/3/2020 to 17/3/2020)

"AMAZING!! This is my 5th time here. Passed all exams and will defo use Firebrand again"
Anonymous (16/3/2020 to 17/3/2020)

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