IAITAM - Certified IT Asset Manager | CITAM

Duration

Duration:

Just 1 Day

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10/2/2025 (Monday)

Overview

On this accelerated IAITAM Certified IT Asset Manager (CITAM) course, you’ll learn the fundamentals of managing IT assets while aligning with the organisational business drivers that promote ROI, reduce risks and increase productivity.

In just 3 days, you’ll gain knowledge of the dependencies, relationships and benefits of KPAs; you will specify and define the duties and responsibilities necessary to be an IT Asset Manager, as well as obtain an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Programme. You’ll also build knowledge on:

  • KPA Interdependencies
  • Sample Projects by KPA
  • Gaining executive buy-in 

At the end of this course, you’ll sit your IAITAM Certified IT Asset Manager exam and achieve your IAITAM CITAM certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 1-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Curriculum

  • Module 1: IAITAM and the Mission
  • Module 2: ITAM Code of Ethics
  • Module 3: Defining Primary Roles in an ITAM Program
  • Module 4: IAITAM’s 12 KPAs
  • Module 5: Relationships, Dependencies, and Benefits
  • Module 6: KPA Interdependencies
  • Module 7: Roles and Responsibilities
  • Module 8: Creating Dynamic Job Descriptions for ITAM Programs
  • Module 9: The Role of a Program Manager
  • Module 10: Project Management Relationship Triangle
  • Module 11: Sample Projects by KPA
  • Module 12: Prioritisation and the ITAM Program
  • Module 13: Lifecycle Management
  • Module 14: Process Building Best Practices
  • Module 15: Gaining Executive Buy-in
  • Module 16: Business Case Template
  • Module 17: Maturity Assessment
  • Module 18: ITAM as a Core Business Function

Exam Track

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

IAITAM Certified IT Asset Manager (CITAM) exam

  • Duration: 3 hours
  • Passing score: 85%
  • Number of questions: 100

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have:

  • Prior CSAM/CHAMP certification and/or a well-founded working knowledge of IT Asset Management
  • An understanding of the student’s organisation’s business model

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 89 88 66 05 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,45% have said Firebrand exceeded their expectations:

"Loved the pace of the course and how we were able to ask questions 'as and when' and didn't have to wait until the end."
Anonymous (31/7/2023 (Monday) to 31/7/2023 (Monday))

"There is a wealth of knowledge to had on this topic and this delivers it in a concise manner."
Richard Moreton, DVSA. (31/7/2023 (Monday) to 31/7/2023 (Monday))

"The course had the potential to be very dry, however, the delivery was pitched just right to avoid this and generate an enjoyable as well as informative event."
Anonymous. (28/11/2022 (Monday) to 28/11/2022 (Monday))

"Firebrand is very professional in their correspondence with the students and the instructor was very thorough in explaining the courseware."
KF. (28/11/2022 (Monday) to 28/11/2022 (Monday))

"Everything the instructor mentioned was common sense but its amazing how little common sense we have until its pointed out to us"
Brian Scott, Ordnance Survey Ireland. (28/11/2022 (Monday) to 28/11/2022 (Monday))

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