AXELOS - ITIL® 4 Plan, Implement & Control – Service Configuration Management

Overview

This accelerated ITIL 4 Plan, Implement & Control - Service Configuration Management certification is for IT professionals who want to prove and validate their skills in this specific practice area.

Upon completion of this course you will be able to demonstrate your understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value from the Service Configuration Management practice area. 

In just 1 day, you’ll also learn to:

• Collect and manage configuration items (CIs) which typically include hardware, software, networks, buildings, suppliers, products and services
• Efficiently provide useful configuration information to the organisation, ensuring that the costs of obtaining and maintaining it are continually optimised
• Improve risk management
• Manage the capacity, availability and security of IT services and components
• Measure, assess and develop the Service Configuration Management practice capability in your organisation by using the ITIL Maturity Model

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

At the end of this course, you’ll sit the PeopleCert exam, and achieve your ITIL 4 Plan, Implement & Control - Service Configuration Management certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

• For any professional who wants to prove and validate their skills in the specific practice area.
• The combined practice course is also for professionals aiming to establish a good cross-practice collaboration and effective service value streams.