Microsoft MCSE: Communication (Lync Server)

Overview

Get your MCSE: Communication certification, and the skills and knowledge to create consistent and effective communication within your organisation. Be part of the conversation between hundreds of millions of people around the world. This course is 40% faster than traditional training.

Lync 2013 provides access to office applications and documents, email, calendar, HD video conferencing, and enterprise social networking across almost all devices – from PCs running Windows 8 to smartphones to tablets.

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Four reasons why you should sit your course with Firebrand Training

You'll be trained and certified faster. Learn more on this 6-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134561 students saving more than one million hours since 2001

Benefits

Seven reasons why you should sit your course with Firebrand Training

Two options of training. Choose between residential classroom-based, or online courses
You'll be certified fast. With us, you’ll be trained in record time
Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

* For residential training only. Doesn't apply for online courses
** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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Curriculum

Core Solutions of Microsoft Lync Server 2013

Architecture and Design Approach for Microsoft Lync Server 2013

Overview of Lync Server 2013 Architecture
Overview of Lync Server 2013 Core Capabilities
Introduction to the Lync Server 2013 Design Process
Assessing Infrastructure Requirements and Updating the Design
Planning for all Microsoft Solutions Framework Phases

Designing a Lync Server 2013 Topology

Planning Infrastructure Requirements for Lync Server 2013
Using the Lync Server 2013 Planning Tool
Using Topology Builder
Planning the Server Infrastructure
Designing Documentation Using Microsoft Office

Configuring Users and Rights in Microsoft Lync Server 2013

Managing Lync Server 2013
Introduction to Role Based Access Control

Client and Device Deployment and Management

Prepare for client deployment.
Deploy and manage clients.
Prepare for device deployment.
Deploy and manage IP phones.

Conferencing in Lync Server 2013

Introduction to Conferencing in Lync Server 2013
Designing for Audio\Video and Web Conferencing
Dial-In Conferencing in Lync Server 2013
Managing and Administering Conferencing

Designing and Deploying External Access

Conferencing and External Capabilities of Lync Server 2013
Planning for IM and Presence Federation
Designing Edge Services

Deploying Microsoft Lync Server 2013 Persistent Chat

Overview of Persistent Chat Architecture in Lync Server 2013
Designing Lync Server 2013 Persistent Chat
Deploying and Configuring Lync Server 2013 Persistent Chat

Monitoring and Archiving

The Archiving Service
The Monitoring Service
Configuring Archiving and Monitoring

Administration and Maintenance of Lync Server 2013

Introduction to Lync Server 2013 troubleshooting tools
Understanding Lync Server 2013 Operational Tasks
Developing Lync Server 2013 Troubleshooting Techniques

High Availability in Lync Server 2013

High Availability in Lync Server 2013
Configuring High Availability in Lync Server 2013
Planning for Load Balancing
Designing Load Balancing

Disaster Recovery in Lync Server 2013

Disaster Recovery in Lync Server 2013
Tools for Backing Up and Restoring Lync Server 2013
Critical Lync Server 2013 Data to Back Up and Restore
Critical Lync Server 2013 Data to Export and Import
Designing Branch Site Resiliency

Planning a Migration to Lync Server 2013

Overview of Coexistence and Migration
Migration Steps
Planning for Clients and Devices
Designing a Client Migration and Device Migration Strategy

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Voice Architecture

Voice Features of Lync Server 2013
Architecture and Server Roles
Site Topologies

Configuring Basic Enterprise Voice Functionality

Introduction to Lync Voice Routing
Configuring Enterprise Voice
Defining Voice Policies
Assigning DID Numbers
How to Design a Dial Plan

Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

Overview of Exchange 2013 Unified Messaging
Integrating Unified Messaging with Lync Server 2013

Voice Applications

Call Park Service
Managing Calls to Unassigned Numbers
PSTN Conferencing
Overview of Response Group Services
Implementing Response Group Services

Configuring and Deploying Emergency Calling

Introducing Location Information Server
Overview of Setup and Call Flow
Designing Location Policies
Implementing LIS
Address Discovery
User Experience

PSTN Integration

Connecting to the PSTN
Connecting to the Existing PB
M:N Interworking Routing
Call Routing Reliability

Lync Server 2013 and Networking

Planning for Media Requirements
Call Admission Control
Planning for Call Admission Control
Media Bypass

Phones and Devices

Introduction to Phones and Devices
Device Deployment
Lync Server 2013 Phone Management
Analog Device Support

Online Configuration and Migration

Introduction to Office 365 Architecture
Hybrid Scenarios
Lync Online Policies
Integrating Lync Online and Lync On-Premise
Configuring Edge for Lync Online
User Migration between Lync On-Premises and Lync Online

Hybrid Voice and Unified Messaging

Configuring Online Users for Enterprise Voice
Configuring the Lync Edge server to support Exchange UM Online
Enabling Users for Exchange UM Online

Monitoring

Voice Quality Concepts
Exploring Lync Monitoring Server Components
Exploring Lync Monitoring Server Reports
RTP and RTCP Collected Information

Voice Resiliency

Voice Resiliency in Lync Server 2013
Lync Pool Resilience
Branch Office Resilience

Exam Track

You'll sit the following exams needed to get your MCSE: Communication certification:

Exam 70-336: Core Solutions of Microsoft Lync Server 2013
Exam 70-337: Enterprise Voice & Online Services with Microsoft Lync Server 2013

What's Included

Microsoft Official Curriculum

MOC 20336: Core Solutions of Microsoft Lync Server 2013
MOC 20337: Enterprise Voice and Online Services with Microsoft Lync Server 2013

Your accelerated course includes:

Accommodation *
Meals, unlimited snacks, beverages, tea and coffee *
On-site exams **
Exam vouchers **
Practice tests **
Certification Guarantee ***
Courseware
Up-to 12 hours of instructor-led training each day
24-hour lab access
Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this course, you must have:

Experience managing software in a Windows 2008 R2 enterprise server or Windows Server 2012 environment
Experience managing an application remotely using Windows PowerShell 3.0
Familiarity with managing and configuring databases
An introduction to Active Directory Domain Services

In order to receive the MCSE: Communication certification, you must have already gained either MCSA: Office 365 or MCSA: Windows Server 2012

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

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Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"This training is extremely intense and you have to be well prepared before you attend."
Ole Lauritzen, Spectralink. (4.4.2016 (Monday) to 9.4.2016 (Saturday))

"My experience at Firebrand was extremely useful, the fast paced learning combined with an instructor that can answer any question that comes to mind makes for a very intense and rapid learning experience with no knowledge gaps."
Jamie Benton, Cobweb Solutions Ltd. (4.4.2016 (Monday) to 9.4.2016 (Saturday))

"The trainer was extremely knowledgeable and his lessons were well paced."
Anonymous (4.4.2016 (Monday) to 9.4.2016 (Saturday))

"A great and fast way to learn."
Anonymous (4.4.2016 (Monday) to 9.4.2016 (Saturday))

Course Dates

Start	Finish	Status	Location
26.8.2024 (Monday)	31.8.2024 (Saturday)	Finished - Leave feedback	-

10.2.2025 (Monday)	15.2.2025 (Saturday)	Limited availability	Nationwide
24.3.2025 (Monday)	29.3.2025 (Saturday)	Open	Nationwide
5.5.2025 (Monday)	10.5.2025 (Saturday)	Open	Nationwide
16.6.2025 (Monday)	21.6.2025 (Saturday)	Open	Nationwide

Microsoft - MCSE: Communication (Lync Server)